Software Project Manager PMP Resume

Title
Software Project Manager PMP

Primary Skills
PMP, Six Sigma, Software Architecture

Location
Canada-AB-Calgary (will consider relocating)

Posted
Oct-14-09

EXECUTIVE PROFILE
A highly motivated, results-focused technical Project Manager with over 9-years information technology experience with sophisticated technical skills and a passion for resolving complex problems or business challenges through innovation. Encompasses strong leadership and successful team building capabilities combined with excellent technical, communication, presentation, and customer service skills. Resourceful problem solver with proven ability to bring quick resolution to challenging situations as well as building lasting relationships with vendors and customers. Successful in balancing cost and quality with project development and delivery timelines. Professional certifications include Project Management Professional (PMP),Six Sigma Green Belt and ITIL Certified, Microsoft Certified Professional(MCP) as well as a Graduate Studies in Software Engineering.
SUMMARY OF QUALIFICATIONS
• Management -- manage and direct activities of several multi-disciplined teams.
• Innovation -- design and implement cutting-edge solutions based on novel architectures, technical specifications and thorough research and testing.
• Project management -- identify, allocate, and manage company resources leading to closure of projects on time and within budget
• Process/Product Improvement -- realize significant improvement of processing efficiency through in-depth performance analysis and code optimization and using statistical process control methods to improve organizational processes utilizing methodologies as CMMI and Six Sigma.
• Technical - strong knowledge of Object Oriented Analysis and Design, UML, Architecture, Major ERP solutions including Oracle, MS Great Plains, Navision, Axapta, Rational Suite, Visual Studio .NET, Java, XML, Web Services, Perl, PHP, Clarion IDE, SQL Server, Oracle Designer, Oracle Developer, Commerce server, Dreamweaver, Visio, SureTrak , Primavera, MS Project, Lotus Notes, Crystal Reports.
• Other - Six Sigma Green Belt Certified, Project Management Professional, ITIL Certified, Microsoft Certified Professional, Sun Java Certified Programmer, Successful track record with high responsibility positions, Strong analytical and problem solving skills. Very strong knowledge in different Software Engineering areas, HCI and Usability Engineering.

EXPERIENCE
FedEx • Dubai, UAE• August 2007 to Present
Customer Technology Program Manager
Started and managed the Customer Technology Program in 27 EMEA countries enabling 56% of volumes paperless shipping and enhanced tracking.
• Architectured the integration between FedEx's and partners' computer systems
• Planned the deployment of scanning technologies, enabling infrastructure and integrating different systems to enable seamless flow of package information between different systems.
• Hired and trained 85 Customer Technology professionals.
• Prepared status reports.
• Coordinated between in-country specialists, legal and technical entities
• Designed advanced integrations for large customers

ITWorx • Cairo, Egypt• January 2006 to July 2007
Technical Project Manager
Managed delivering and implementing several applications for Du (new mobile operator in UAE) including Number Booking Application, Self-care portal using BEA Weblogic and integrating with Billing, Customer Service and other back end systems and Tibco Middleware
• Achieved project objectives, ensuring completion in a timely and cost effective manner.
• Coordinated requirement analysis, system architecture, integrating the portal with middleware and backend systems.
• Delivered complete products to include thorough documentation and training materials


VODAFONE (ITWorx) • Cairo, Egypt • June 2006 to September 2006
Technical Project Manager (Outsourced)
Managed planning, coordinating, and contracting activities involved in delivering Vodafone Live! WAP Portal and associated services
• Prepared RFP for required systems. Evaluated technical / financial proposals.
• Directed and negotiated terms with various vendors to upgrade core Vodafone Live! and periodically monitoring status of contractors.
• Led project planning and management of internal resources for Vodafone Live !project, formulating strategies to improve business and operational processes.

MICROTECH • Cairo, Egypt • April 2005 to January 2006
Application Architect and Project Manager
Managed project planning and implementation activities, as well as project teams involved in providing corporate-wide projects in the selection, delivery and management of new technology in support of a major ERP Software Package. Actively participated in developing enterprise processes leading to achieving certification of CMMI Maturity Level 3
• Oversaw the actions of infrastructure architects, quality control officers and software engineers.
• Interacted internally with development, sales and marketing teams.
• Communicated externally with chief technical officers, vice presidents of technology, and directors of information technology, senior systems administrators, database administrators, database managers, and other mid-level managers.
• Provided project leadership on projects' architecture, analysis, design, development, database programming processes as well as development and selection of tools.

NORTH DAKOTA STATE UNIVERSITY • Fargo, ND • January 2004 to April 2005
Project Coordinator
Supervised student teams in Computer Science graduation project sponsored by top technological organizations. Provided project management training and consultation. Managed partnerships between the university and sponsoring companies.
• Coordinated with top technical organizations scope of projects to be sponsored
• Assigned teams to projects using Myers-Briggs personality indicators. Coordinated inter-team communication and resolved inter-team issues
• Trained and mentored students to project management stages according to PMI Body of knowledge
• Monitored and tracked weekly team progress to ensure successful delivery of final products to sponsors

NORTH DAKOTA STATE UNIVERSITY • Fargo, ND • January 2004 to April 2005
Software Engineer
Designed, developed, and implemented several financial systems used by the university. Served as project lead, and programmer analyst in dynamic technical environment requiring continuous application of new skill sets utilize multiple technologies, including Perl, PHP, Bea Weblogic and different web servers.
• Optimized existing code by identifying and rewriting inefficient subroutines, reducing processing time by over 75% for some jobs.
• Implemented Web-based project management tools to coordinate the activities of a distributed team and present real-time progress reports to managers.

NORTH DAKOTA STATE UNIVERSITY • Fargo, ND • January 2004 to June 2004
Instructor
Managed all aspects of curriculum development and implementation. Determined student capabilities and utilized effective teaching methods to educate students. Handled lecturing responsibilities successfully.
• Received positive student evaluations based on the design of the courses and the methods of delivery.
• Educated college-level students in computer coursework including Computer Introduction, Introductory Programming and Computer Ethics.
• Received highest evaluation among lecturers
• Played a key role in mentoring student projects.
• Evaluated student performance levels and recommended augmentations in study habits, which resulted in improved academic performance levels.

BRADLEY UNIVERSITY • Peoria, IL • July 2003 to December 2003
Lecturer
Taught Computer Applications in Civil Engineering and Construction Management.
• Educated sophomore engineering and construction management students on use of computer applications in engineering.
• Played a key role in developing course materials for training seminars.


BRADLEY UNIVERSITY • Peoria, IL • October 2001 to July 2003
Systems Analyst and Programmer
Responsible for developing and supporting several financial applications for the internal use within the university.
• Lead development on multiple projects from conception to completion: resource gathering, design, resource planning, task delegation, staff mentorship and supervision of implementation.
• Performed database design, analysis, coding, and testing of programs for various batch and on-line functions as well as unit and user support, acceptance testing, screen generation, system maintenance, production support and documentation.
• Created and implemented test plans and procedures to troubleshoot and repair interoperability issues, successfully resolving program and application compatibility problems.
• Tested and certified systems to ensure compliance with and adherence to governmental and organizational guidelines and specifications.

e-dar.com • Cairo, Egypt • October 2000 to October 2001
Senior Software Engineer
Directed staff of 8 programmers, analysts, with an annual budget of $1.5 million. Investigated emerging technologies to meet user needs, and set corporate standards.
• Evaluated systems and applications to address organization's needs.
• Hired and evaluated IT employees assigned to the technology department.
• Participated in professional growth opportunities by attending and/or presenting at technology-related events.
• Performed the analysis, design, development, and implementation of systems by integrating new technologies.

e-dar.com • Cairo, Egypt • May 2000 to October 2000
Web Developer
Developed and launched comprehensive company e-commerce program.
• Successfully managed all company Internet and intranet content using PERL, PHP, ASP.

THE ENGINEERING COMPANY FOR PROJECT SERVICES • Cairo, Egypt • January 1999 to December 1999
Consultant
Worked in this consulting firm on development and work automation projects for several large clients. Developed a manufacturing monitoring system saving client $15,000 in development costs.
• Worked with multi-disciplined users coordinating requirements gathering from engineers, technical managers, and managers, development activities from 4 analysts and developers.
• Developed a work plan for ensuring the smooth implementation of the project.
• Coordinated computer system and network installations.
• Supervised and coordinated office automation systems responsible for generating manuscripts, administrative and financial records and reports, and mailing lists.

IBM • Cairo, Egypt • May 1998 to December 1998
Intern Software Engineer
Developed several applications for use by IBM. Conducted training programs for over 350 end users to train them on using Lotus Notes along with the developed applications.

EDUCATION
North Dakota State University • Fargo, ND • Fall 2010
Pursuing PhD, Software Engineering Anticipated Degree Fall 2010 • GPA: 3.8
Dissertation Topic: “Multi-modal user interface modeling with UML”
Illinois Bradley University • Peoria, IL • December 2003
M.S., Computer Information Systems • GPA: 3.71
Research Topics: HCI, Usability Engineering
Ain Shams University • Cairo, Egypt • May 2000
B.S., Computer Information Sciences

Certifications
Project Management Professional
Microsoft Certified Professional
Six Sigma Green Belt



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