RESUME DETAILS

Objective
Seeking to obtain a position in Information Technology with a reputable company where my education, experience and skills will be maximized for the productivity of your team.

Qualifications
Proficient and experienced in working/managing Information Technology for about 25 years. Corporate Wide support of a 500 user base. Project management for multimillion dollar I.T. projects. I.T. Security officer. Lead tech of routed data network for the State of Texas. Migration of operating systems for mainframes/servers.

Experience

Custom Printing Inc., Belton, Texas
March 2006 -- August 2006
Provided technical support for desktop, server and LAN/WAN for employees. Configure and maintain all computer systems. Server 2000/2003, Exchange Server 2003 and SQL Server 2000. Maintain company website and support of manufacturing software MAS500.

FT. Hood Family Housing/Actus, Killeen, TexasJune 2005 -- Oct. 2005
Provide desktop, server and WAN support for the FHFH employees and/or Actus Lend Lease employees at Ft. Hood, Texas. This included Microsoft 2000 Servers, Active Directory and Exchange 2000 Servers. Multiple VPN configurations and support. Workstations included Windows 2000 and XP. Microsoft Office XP.

Self Employed -- Central, Texas
Oct 2003 -- May 2005
Provide desktop and LAN support for several small clients and personal businesses.

Planned Systems International. , Temple, Texas
July 2001 -- Sept. 2003
Provide technical support for various information systems for the Southwest Region of the Office of the Investigative General for the USDA. Configure and maintain all computer systems including desktop, LAN and WAN equipment and software. Facilitate and implement policies and procedures set forth by the Office of Investigative General for the USDA.

General Services Commission, State of Texas - Austin, Texas Oct. 1996 -- Dec 2000
Installed and maintained fifteen network backbone hub sites statewide. Plan and implement migration of original network core from FDDI to Gigabit fiber. Maintain BGP areas overlapping those of upstream internet carrier and two universities. Troubleshoot hardware, circuit, and telecommunication issues pertinent to network backbone and individual customer attachments. Served as lead router technician for the Network Operation Center. Served as lead project coordinator for customer projects regarding backbone requirements. Responsible for delegation of ip
addresses for the NOC. Managed vendor relationships pertaining to maintenance contracts. Responsible for all work orders and trouble ticket resolution. Liaison for Operations, Help Desk and Engineering work groups. Troubleshooting hardware included Cisco routers, switches, IOS, CSU/DSU, Larscom multiplexers and de-multiplexers. Troubleshooting circuits included 56k, fractional T1, T1, fractional T3, T3, facility problems and other provisioning issues. Troubleshooting other telecommunication issues included ISDN, Frame-Relay, ATM
and operating system failures. Knowledge of routable protocols TCP/IP and IPX/SPX. Knowledge of RIP, EIGRP and BGP.

Education

University of Mary Hardin Baylor, Belton, Texas Bachelors Degree in Business
Temple College, Temple, Texas
Associates of Computer Science
Southwest Texas State University, San Marcos, Texas
General Studies

Achievements
DEC Technical School IBM Technical School Information Technology Project Management American Management Association ICRC -- Introduction to Cisco Router Configuration ACRC -- Advanced Cisco Router Configuration CIM -- Cisco Installation and Maintenance, IT -- Cisco Internetwork Troubleshooting CID -- Cisco Internetwork Design

Certifications
N/A

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