Resume of Network Support Coordinator

Title
Network Support Coordinator

Primary Skills
Desktop Support, Web Development, Network Analyst

Location
US-NJ-Haddonfield (will consider relocating)

Posted
Jan-06-08

National Kidney Foundation, Philadelphia, PA August 2005 -- June 2007
Information Technology Coordinator

Responsible for all technical support required for computer workstations hardware, software, telecommunications, network system, printers, E-mail, Internet access and web design.

Designed and maintained entirely new website using Adobe CS2 for the organization which increased site visitors and donor contributions.
Supported and trained staff in using Office 2000, including Outlook 2000.
Maintained constituent database in FileMaker also started the creation of a new database for staff access using MS Access, Visual Basic.
Demonstrated leadership abilities while moving office locations for the organization twice.
Provided Server, Network, PC/Workstation administration and support for the Delaware Valley affiliate office and field staff.
Maintained the availability of the LAN resources in a NetWare Server Active Directory environment.
Maintained and created user accounts and policies within Active Directory.
Maintained and applied security and operating system patches and enhancements on servers and pc's
Researched networking and application solutions for deployment within the organization.
Maintained system backups and performed system/file restorations on Windows systems.
Maintained system tape backups and implemented disaster recovery plan
Produced system/network documentation and IT policies.
Maintained all servers, PC.s, workstations and printers.
Recommended, evaluated and purchased IT assets.
Computer/Web graphic design and manipulation
End-user support for hardware, software and Windows operating systems

Wisconsin Dental Association, Milwaukee, WI September 2003 -- October 2004
Staff Accountant

Responsible for accounting functions relating to accounts receivable, accounts payable, cash management, payroll, budgeting preparation, journal entries and reclassifications.

Implemented a payroll system which accurately calculated the employees hourly wages earned.
Configured and set up computer work stations for the association's annual session attendee's registrations booths.

American Diabetes Association, Wauwatosa, WI December 1997 -- March 2002
Senior Analyst / Accounting Manager

Responsible for various accounting operations within regional financial department. Duties encompass guarding and reconciling numerous bank accounts monthly, maintenance of fixed assets and related depreciation schedules, petty cash and postage schedules, deferred revenue comparative and detailed reporting, prepaid assets, trial balance analysis, reclassification entries, and preparation of various comparative financial statements on a monthly basis.

Managed all facets of accounting department functions for several months during controller transition with minimal supervision in Wisconsin affiliate office.
Supervised Accounting staff in Mid-Atlantic regional office located in Washington D.C. during Controller transition for several months.
Interviewed and trained accounting staff operational accounting procedures.
Collaborated on accounting conversion to new general ledger system.
Developed, documented and maintained operational procedures and reports for area offices that successfully ensured proper postage reporting.
Insured accounting staff recorded revenue and expenses to proper classification accounts.
Provided ongoing financial information support to area executives and their staff.
Identified database clichés and worked closely with Business Administrative Systems Manager to resolve problems. This corrected the reporting of revenue and expenditures for various general ledger accounts.
Led meetings that instructed area office staff proper financial reporting procedures.
Successfully directed event volunteers and staff that ensured proper cash control procedures were followed and reporting of event revenue was accurate.
Volunteered services for Annual Meeting and Scientific Sessions in Chicago and San Antonio.
Answered staff questions related to Microsoft Office programs, and the organizations Information System.
Streamlined financial reports that ensured delivery of information to area executives immediately.

Aureus Finance & Accounting, Milwaukee, WI July 1997 -- December 1997
Accounting Assistant -- Wisconsin Diabetes Association

Responsible for accounting functions relating to cash management, accounts payable, journal entries and assisting the finance director.


Education:
University of Phoenix, Phoenix, AZ
Bachelor of Science in Information Technology -- 3.42 GPA

Milwaukee Area Technical College, Milwaukee, WI
Associate of Applied Science in Accounting


Skills:
LAN hardware/software administration, design, installation and configuration
MS Windows Vista/XP/2000/NT/9X desktop/workstation operating systems
MAC OS X
Novell NetWare
ArcServe network backup software
FileMaker Pro
MS Office 2007/2003/XP/2000/97, Access 2007/2003/XP/2000/97, Outlook 2007/2003/XP/2000/98
QuickBooks, Peachtree, Association Plus, Great Plains Solomon IV
TCP/IP Ethernet Networking, DHCP and static IP addressing, Wireless Networking
Symantec Antivirus and McAfee Virus Scan
MSIE, Mozilla (Firefox), FTP, Email
Help Desk / end-user LAN/Hardware/Software support
System Documentation, Inventory and policy creation
Internet development/administration, HTML, ASP, CSS, JavaScript, VBScript
Internet graphics creation and manipulation, Adobe CS2
C++, Visual Basic,

Certifications
See above


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