Resume of VOIP Engineer

Title
VOIP Engineer

Primary Skills
Network Analyst, Network Design, Network Security, VoIP, Routing, Switching

Location
US-AL-Birmingham

Posted
Sep-10-08

SUMMARY OF QUALIFICATIONS

Results oriented IT professional with expertise in Network Security and Network Support. Proven ability to work well independently or as part of a project team. Broad background in network design, installation and security. Expertise includes:

* Wide area networks
* Local area networks
* Storage area networks
* Fibre Channel
* Firewalls
* Cisco/Nortel routers
* RIP/EIGRP/OSPF/BGP4
* VoIP/SIP
* VPN/IPSec
* VLAN
* Switching
* Voice telephony
* Microsoft Windows 98, NT, XP, 2000
* Solaris


PROFESSIONAL EXPERIENCE

Cognitive Mechanics Consulting, 2006-Present
Bellsouth Technical Assessment Center, Birmingham, AL

VOIP Engineer
Responsible for the engineering, design, installation, testing and troubleshooting of next generation Bellsouth VOIP solutions.

* Designed, implemented, tested and documented VoIP solutions based on customer's needs.
* Configured SIP based equipment from Polycom, Mitel, Astra, Lucent, Edgewater Networks, Adtran, and Cisco.
* Installed, configured, and maintained routers from Cisco, Nortel, Juniper and Foundry using RIP, OSPF, and BGP4.
* Installed, configured, and maintained switches from Cisco, Nortel, Edgemarc, and HP.
* Build VPN connectivity for customer premise equipment to Cisco VPN 3000 concentrator.
* Configure, install and maintain Checkpoint Firewalls on Crossbeam platforms.
* Test SIP based VoIP equipment and networks using Spirent Abacus 5000 and Empirix Hammer ST test sets.
* Effectively documented features, and performance of carrier-grade VoIP platforms through the creation and execution of test cases in compliance with Bellsouth's ISO 9001:2000 standards.
* Attained Cisco Certified Network Associate (CCNA) certification.

Sun Microsystems/Storagetek, Birmingham, AL 1998-2006

Delivery Consultant 2005-2006
Responsible for the installation, maintenance and troubleshooting of Sun/Storagetek hardware and software.

* Configured Fibre Channel components to operate effectively in a Storage Area Network (SAN) environment.
* Investigated and resolved hardware and software related problems on SAN equipment.
* Installed Sun Storagetek Tape management software.
* Coordinated installation timing with Storagetek project managers.

Network Security Consultant 1998-2005
Built and maintained security policies across the internal Bellsouth network infrastructure. Consulted on new projects and upgrades to existing systems to ensure best security practices were being followed. Proactively audited network to prevent outages due to viruses and other malicious activity.

* Served on project teams to gather business requirements for projects involving the security department.
* Consulted with project managers and software vendors to ascertain requirements and to instruct personnel on acceptable security practices for applications passed through the firewalls.
* Built and maintained security filters for Bellsouth Corporation on Nortel and Cisco routers
* Built and maintained rulebases for Checkpoint Firewalls using Solaris or Nokia platforms.
* Coordinated installations and followed up with project managers and end users to ensure acceptable system/network performance once changes were completed
* Analyzed possible firewall problems with end users and application support personnel in order to determine whether problem was a firewall or client configuration issue.
* Assisted end users on Windows 2000/XP or Sun Workstation environment with proper client configurations.
* Proactively audited firewall/network usage using logs, scanners and intrusion detection in order to prevent, detect, and contain a virus outbreak or inappropriate usage.
* Received training in Checkpoint 4.1 and NG firewall installation and administration.


Southern Network Services (SNS), Birmingham, AL 1993-1998

Field Engineer
Designed, installed and maintained Local Area Network and Wide Area Network infrastructures in a variety of corporate environments.

* Instrumental in growing SNS from a four-man startup company to one with more than 20 employees in only four years.
* Installed, configured and maintained Cisco routers using BGP4, RIP, OSPF, IGRP and EIGRP routing protocols.
* Configured Cisco routers to perform tasks such as terminal server to terminal connectivity and tunneling traffic from IBM AS400 to controllers.
* Installed, configured and maintained Nortel routers using BGP4, RIP, and OSPF routing protocols.
* Built local area networks including cabling, switch configuration, workstation setup, and server configuration.
* Setup and maintained routers and terminal servers from Shiva.
* Installed, configured, and maintained voice data multiplexing equipment from Micom.
* Interfaced Micom equipment with existing phone systems using loop start, ground start and E&M interfaces. (Reconfigured existing phone systems when necessary.)
* Isolated and repaired LAN/WAN problems utilizing network test equipment.
* Provided technical expertise to sales engineers in the planning and design of local and wide area networks.
* Trained other personnel in the fundamentals of networking, bridging, routing, and multiplexing (voice and data).
* Supported SNS' local equipment for their ISP service and provided end user support.
* Attained MCSE in NT4.0.

United States Navy 1989-1993

Electronics Technician Second Class
Installed and maintained digital data systems and other communications equipment in order to maintain system readiness and security. Provided training to new personnel.

* Obtained a top secret security clearance.
* Performed preventative and corrective maintenance on high speed digital equipment and systems including modems, csu/dsu's, multiplexers, cryptographic equipment, computer terminals, printers, and all related DTE and DCE equipment.
* Maintained HF, UHF and microwave communication systems.
* Isolated problems in digital data systems using a variety of test equipment.
* Trained junior personnel in test equipment usage, troubleshooting procedures, and corrective maintenance on high speed digital data circuits.
* Received two years intensive training in basic and advanced electronics.

Certifications
CCNA
MCSE


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