Quality Assurance Specialist Resume

Title
Quality Assurance Specialist

Primary Skills
Quality Assurance

Location
US-MI-Chelsea

Posted
Jan-04-09

I am trained in systems analysis and systems design, with 25 years experience
as a software developer and software quality engineer. My experience is highly
diverse across many different hardware environments from PC to mini-computer
to mainframe and many different operating system environments, including Solaris,
IBM MVS, Dec VAX, Microsoft Windows and Apple Mac OS/X. This diversity has given
me a tremendous depth of knowledge and experience. I work well independently and
as part of a team. A large part of my career was in a consultant role and much
of that experience was working directly with customers and another part was in
software QA. Throughout my career I have demonstrated adaptability and ingenuity.
I am self-motivated and have consistently updated my skills. I am looking for
an opportunity to do interesting work in the Information Technology industry
and more specifically as a software QA engineer.

STRENGTHS:
PERL, C, JAVA, COBOL, DB2, MAINFRAME, QA, XML, AGILE, FITNESSE.

HARDWARE/OPERATING SYSTEMS:
UNIX/SOLARIS, MVS/TSO, WINDOWS NT, WINDOWS 2000, WINDOWS XP, WINDOWS VISTA,
DEC VAX/VMS, APPLE MAC OS/X 10.4 AND 10.5.

RELATIONAL DATABASES:
ORACLE, DB2, SQL SERVER

LANGUAGES:
C, C++, VS COBOL II, PASCAL, JAVA/J2EE, VB (or VISUAL BASIC), VBSCRIPT,
JAVASCRIPT, PL/SQL, PERL, UNIX SHELL SCRIPTING, WINDOWS SHELL SCRIPTING

OTHER SOFTWARE OR TOOLS OR TECHNOLOGIES:
CICS, ISPF, MICROSOFT WORD, MICROSOFT EXCEL, MICROSOFT POWERPOINT, ADOBE
FRAMEMAKER, ADOBE ACROBAT, Arbortext EPIC and E3, DOCUMENTUM, XML, SOAP, XSLT,
XSL-FO, TEX, UNICODE, PDF, HTML, DCOM, SCHEMA, VSAM, MERCURY INTERACTIVE
QUICKTEST PROFESSIONAL, FROGLOGIC SQUISH.

WEB SERVERS:
APACHE, IIS, IPLANET, WEBSPHERE, WEBLOGIC

SERVLET CONTAINERS:
APACHE TOMCAT

PROFESSIONAL EXPERIENCE

Gene Codes, Inc., Ann Arbor, MI from 2004 to 2008
SENIOR SOFTWARE QUALITY SPECIALIST

Developed and documented test procedures, developed automated test scripts,
reported on software anomalies and reported on the progress of testing.
I also developed automated test scripts and FITNesse tests as well as
writing documentation.

. Developed tests in FITNesse for the Gene Codes MFISys (Mass Fatality
Identification System) product, which is used to identify victims of mass
fatality incidents through DNA matching with family members and victim remains.
One year of experience with FITNesse.
. Developed automated tests in Mercury Interactive QuickTest Professional
and coded in VBScript. One year of experience with this tool.
. Completed development of automated test scripts in PERL.
. Engaged in manual testing of the Sequencher and MFISys products, which are
products used for DNA analysis.
. Developed tests and test data for the Sequencher and MFISys products.
. Performed database analysis, backup and restore of databases in SQL Server
and coded SQL scripts using Sql Server's P-SQL query language.
. Developed integrated testing using VBScript and Microsoft Excel. The Excel
spreadsheet drove execution of the tests and recorded test results.
. Worked with developers to get software anomalies fixed and reported on
testing status to management.
. Worked on updates to the training manual for the MFISys product.
. Gained a working knowledge of DNA and some cell biology.
. Gained experience working in an Agile development environment.

Arbortext, Inc., Ann Arbor, MI from 1996 to 2004
SENIOR SOFTWARE QUALITY ENGINEER

Developed and documented test procedures, developed automated test scripts,
reported on software anomalies and reported on the progress of testing. I
also trained myself on XML technology standards.

. Developed and maintained a test harness written in PERL to test Arbortext's
E3 product. This product, which was a key part of Arbortext's product
strategy, provided document conversion, web based editing of documents and
access to document content management systems such as Documentum and Oracle
through an HTTP command interface. Based on the JAVA servlet specification,
it was coded in JAVA. Acquired some knowledge of various web servers
(IIS, Apache, IBM Websphere, Sun Microsystems SUN-One Application Server
and BEA Weblogic) as a result of testing on this product. Set up web server
installations for testing.
. Developed, maintained and used test scripts written in D-Script, which was
written in Visual Test, to do automated UI testing on Arbortext's Epic Editor
product.
. Developed and maintained test procedures for testing support of Chinese,
Japanese and Korean editing and formatting in the Arbortext products. Also
developed the test cases for this testing.
. Tested support for editing XML documents using Documentum and Oracle document
content management software through adapters developed for the Arbortext
software.
. Tested support for Arbortext Interchange product, which provided conversion
of Microsoft Word and Adobe Framemaker documents to XML documents and also
conversion of XML documents into Microsoft Word and Adobe Framemaker documents.
I have knowledge of both Microsoft Word and Framemaker.
. Tested support for Arbortext “Direct to PDF” feature. Gained an understanding
of the Adobe PDF file format.
. Understand JAVA, Javascript, VB Script, programming Microsoft's document object
model (which is used in its Office products) as well as the various XML
related standards (XSLT, XSL-FO, namespaces, schema and SOAP, etc.) and XML
itself.

Compuware, Inc., Detroit, MI from 1984 to 1996
Professional Staff / Consultant / Software Developer

Worked with customers to apply technology to solve their business problems.
Frequently had to learn new skills. Achieved consistently high billable hours
and continuity of placement.

. Ford Motor Company (parts division), Dearborn, MI - Performed analysis,
after hours support, coding and testing of online and batch programs in an
IBM MVS mainframe COBOL, DB2, JCL, TSO and IMS/DC environment for the Global
Distribution Systems department. Gained some experience with import and export
business procedures. 3 years of Cobol and DB2 experience. Developed programs
using Oracle PL/SQL programming language.
. Rogers Cantel, Toronto, Ontario, Canada - Helped develop a prototype link
through software between an accounting system on an IBM RS 6000 running the
AIX operating system and CICS running in an IBM MVS environment. Utilized
a CICS program using APPC communicating with a custom program written on the
AIX side by another consultant. Communicated and coordinated between various
departments in Cantel to make this work.
. Ford Motor Company (electronics division), Dearborn, MI - Developed software to
allow engineers to “burn” test EEPROM chips for auto air-conditioning systems.
The software would download a program from a DEC Vax using the Kermit protocol
into a laptop computer.
. Independence One Mortgage, Southfield, MI - Developed an automated system for
polling a bulletin board (this was before the internet) to retrieve property
audit data uploaded from field agents. Packaged this data with IBM JCL and
created a job that would be picked up as part of a JCL job stream on the
customer's IBM MVS mainframe.
. Rockwell Automotive, Troy, MI - Supported and enhanced a software package
written in Pascal and IBM PC assembler to interface with the Rockwell TripFax
truck performance monitoring device.
. Compuware, Inc., Detroit, MI - Helped develop a parts vertical market system
in the “C” language on an HP-UX UNIX system. Helped develop an early version
of the FileAid for DB2 product. The product was coded in the “C” language
and was used on IBM MVS mainframe systems with the DB2 database product.

EDUCATION

Bachelors Degree in Business Administration
Minor in Management Information Systems Development
Lawrence Institute of Technology in Southfield, MI
(now Lawrence Technological University) in 1986.

Bachelors Degree in International Business and Japanese (coursework started)
Eastern Michigan University
Two years of Japanese, 1995-1998.

Attended “Exploratory Software Testing ” as taught by James Bach in 1999
in Toronto, Ontario, Canada.

Certifications
See above


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