Over 4 years of experience as a professional Computer Technician committed to maintaining cutting edge technical skills and up-to-date industry knowledge.
Programming and design skills Excellent problem-solving abilities Strong analytical skills Hands-on and proactive Internet/Intranet development Windows and Linux Comfortable with change Fostering teamwork Website/portal monitoring Solid understanding of web framework Knowledge of web technologies, protocols and tools Programming codes Computer applications Graphic design programs Network/server maintenance Digital printing/copying Network asset management Various operating systems Excellent communication skills ect
Technical help desk experience Knowledge of programming languages Experience in various operating systems Quality communication Team building/leadership Web technologies Strong problem solving/troubleshooting skills Excellent problem solving skills Knowledge of streaming video platforms
Skills Experience Total Years Last Used ------ ---------- ----------- --------- Windows, Unix, Linux, Mac OSX, VMWare inventory 4 years current
Network Security Planned, installed, maintained and optimized documentation of all LAN/WAN/VPN network hardware and software, security systems and communication links. Managed all clients network LAN/WAN hardware including routers, switches, load balancers and wireless networking equipment.
Security Solutions Managed client network security through installation of firewalls and VPN's.
Network Support Acted as first point of contact for all major technical issues, including power outages, system failures and disaster recovery. Oversaw infrastructure of an office and acted as support for help-desk technicians and IT Department. System Upgrade Created and drove infrastructure migration strategy to begin transformation of SSIT from a legacy client-server workshop to a modern business-aligned operation built upon enterprise architecture best practices. Website Design Created accent graphics, banner ads, icons, animations and logos using Photo shop. Quality Control Proofread and edited all presentation materials prior to send-off to ensure accurate reporting of company data. Process Improvement Collaborated with my team to ensure smooth work flow and efficient organization operations. Performance Management Successfully deployed complex end-to-end business intelligence solutions that delivered business value to functional organizations. Facilitated effective working relationships between client, partners and project teams throughout project lifecycles. Strategic Planning Designed IT support strategy that clearly defined workflow between external clients, application teams, and infrastructure team. Quality Control Increased database security and cost efficiency by 5 percentage . Network Security Updated network systems to support confidential company operations and eliminate hacking. Print Graphic Support Collaborated with marketing and business development groups for collateral needs by creating page layout designs for flyers, data sheets, CD covers and other printed materials.
January 2006 to 6/8/2012 12:00:00 AM Tornado International Miramar , FL Computer Technician
Administered in-house and telecommuters phone system, network, Internet, e-mail and web site connectivity.
Education and Training
2006 Everest Pampano Beach, FL Associate Computer Science
Professional Development: Tools and Techniques of Data Analysis Translating Data Team Dynamics
Honored with Outstanding Achievement Award by Association of Graphic Communication