Resume of Program / Project Manager

Title
Program / Project Manager

Primary Skills
Strong background in Program / Project Management, with 7 years of experience.

Location
US-MA-Lowell

Posted
May-26-07

SUMMARY
Seeking a position in Program / Project Management where extensive experience will add value. Skilled at building and leading cross-functional teams that produce outstanding results. Experience working in a matrix organization.

PROFESSIONAL PROFILE
Strong background in Program / Project Management, with 7 years of experience. * Proven track record of organizing, managing and completing complex technical projects on time and in budget. * Served as Project Manager for six major technology projects since 1998 at EMC Corporation. * Awarded substantial bonus in recognition of successfully orchestrating the early launch, by 3 months, of EMC's Symmetrix product line. * MBA from Babson College * Areas of strength and skill include: Microsoft Project, Negotiations, Motivate Personnel, Managing Scope, Resources and Schedule, Business / Project Strategy and Direction, Cost Cutting, Team Building, Relationship Management, New Process Development, Finance, and Risk Assessment.

PROFESSIONAL EXPERIENCE
Owner - Jul. 2005 - Apr. 2007
World Gym, Dover, NH
Built business from ground up. Performed all management and operational functions for franchise fitness center. Able to utilize skills of running my own business into a position that welcomes the dedication and motivation essential to ethical business practices and company success.

SUMMARY
Transferable skills include: Operational Management, Vendor Negotiations, Motivate, Personnel, Customer Retention, Rapport Building, Finance & Accounting, Planning, Strategy? Creation, New Business Development, Sales and Marketing.

PROFESSIONAL EXPERIENCE
Project Manger - Mar. 2004 - Jul. 2005
South Shore Gunite Pools, Chelmsford, MA
Transformed a conflict-ridden, de-motivated group with erratic productivity and adversarial interdepartmental communications, into a proactive team, focused on quality, error-free operations, and customer satisfaction. * Implemented and integrated MS Project and MS Outlook in the pool-building process * Significantly improved pool building efficiencies * Reduced backlog by 30% * Reduced time needed to build pools by 2 months * Designed and implemented my own automated spreadsheet that improved collection of money by 35%* Significantly improved team mentality between the scheduling department and field personnel * Trained office personnel in Microsoft Project, Outlook and overall planning

PROJECT / PROGRAM MANAGER - Feb. 1998 - Mar. 2004
EMC Corporation, Hopkinton, MA
Served as Program Manager for high-end enterprise storage products including design phase through market introduction. Examined and diagnosed product failures. Led cross-functional teams that performed tasks in bringing products to fruition. * Achieved Symmetrix project objectives, completing project 3 months early and in budget.? Managed all aspects of Symmetrix product: mechanical, hardware functionality, software implementation and overall product design. * Led project planning and matrix management of internal resources for several CLARiiON projects formulating strategies to improve business and operational processes. * Manage project life cycle (PLCP): scope, resources and schedule to meet / exceed project goals. * Successfully managed multiple new product development projects using cross-functional teams. * Achieved project objectives, ensuring completion in a timely and cost effective manner.? Key strength is ? communicating project goals and maintaining focus on results throughout the project life cycle. * Managed successful vendor relationships with Seagate, Benchmark, and Teradyne. * Member of top-level team that brought in an, Oracle based ERP (Enterprise Resource Planning) solution. The initiatives of the project: allow multiple departments and vendors access to the same information. This led to lower costs, enhanced efficiency, raising customer satisfaction, and improved profitability * Use Microsoft Project to track and record progress and to ensure project objectives, on time and in budget * Assist in troubleshooting software / hardware design conflicts * Prepare and submit design specifications and proposals * Work with suppliers to ensure favorable pricing* Determined that certain components of PC kit were not needed. Removed unused components of PC kit ? resulting in a savings of $300,000 per quarter. * Negotiated with Dell to obtain a $360,000/quarter savings on new Dell Server.

ELECTRICAL ENGINEER - Jan. 1994 - Feb. 1998
EMC Corporation, Hopkinton, MA
Led over 100 different Operations Technicians to diagnose and repair system level problems in Manufacturing * Evaluated, tested and repaired power sub-systems * Evaluated different Server and PC manufacturers to obtain the best product at the best price * Designed installation procedures, focusing on safety, reliability, and efficiency.? Received special recognition due to company-wide adoption of procedures. * Instituted rigorous site preparation process to eliminate costly modifications during installation. * Designed and installed temporary solutions to ensure no power outages or production losses experienced? during installations * Train Manufacturing Engineers and technicians on new products. Track trends and assist in implementing design fixes * Troubleshoot high-end electronic systems and power supplies.

EDUCATION
M.B.A., Business, Minor: Marketing - Dec. 2002
BABSON COLLEGE, Wellesley, MA
GPA: 3.41

Certificate, Project Management - Apr. 2001
WORCESTER POLYTECHIC INSTITUTE, Southboro, MA
GPA: N/A. Project Management Certificate

Bachelor of Science, Management - Apr. 1997
EMMANUEL COLLEGE, Boston, MA
GPA: 3.51

SUMMARY
OTHER SKILLS AND LANGUAGES * Other Skills: Computers, Microsoft: Visio, Excel, PowerPoint, Access, FrontPage and Project * Operating Systems: Windows XP, 2000, NT and Unix * Languages: Fluent in Portuguese, proficient in Spanish

Certifications
See above


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