RESUME DETAILS

Network Administrator / Computer System Administrator / Network Security
Top Secret - Sensitive Compartmented Information (TS/SCI) Clearance

SUMMARY OF QUALIFICATIONS
Senior network administrator with more than 11 years of experience primarily as a LAN administrator, utilizing knowledge of WANs and Virtual Private Networks for various classified and unclassified networks. Earned Security Plus and Network Plus Certifications through CompTIA. In possession of a proven record of project management success evaluating, installing, and supporting all areas of the network and insuring appropriate resolution of problems during network outages and/or periods of reduced performance.
* Windows Server 2003, 2000 and NT, Cabling, media and topologies
* Windows 2000 and XP Professional, UNIX/Linux
* Microsoft Certified Professional (MCP) in Implementing and Supporting Windows XP Professional, Web, DNS, DHCP, RAS and WINS server implementation and maintenance
* Cisco routers and switches, Various network protocols
* RAID setup and configuration, LAN and WAN implementation and support
* Communication and Infrastructure Security, Basics of Cryptography
* Operational/Organizational Security, Small computers support
* Microsoft Exchange administration, Various Microsoft Office suites

COMPUTER CERTIFICATIONS
* Network+, CompTIA 2007
* Security+, CompTIA 2007
* Implementing and Supporting Windows XP Professional, Microsoft Certified Professional (MCP) 2007

EDUCATION
Associate, Information Systems Technology
Community College of the Air Force, Maxwell AFB, AL

Bachelor of Science, Technical Management (currentlly enrolled)
Devry University, Colorado Springs, CO
GPA: 3.8

WORK EXPERIENCE
Integrated Network Operations and Security Center (INOSC) Operations Controller - 2004 to Present
United States Air Force, Peterson Air Force Base (AFB), CO
Direct crew actions to deliver information assurance, operational availability and command-level technical support for the multi-million dollar Air Force Enterprise Network for 60 bases and geographically separated units. Detected and resolved events and anomalies affecting voice, video, data and sensor network performance and security.
* Responded to over 700 unscheduled network events, engaging maintenance agencies, maintaining 99% network availability.
* Contained and sanitized over 250 classified message incidents across Air Force Networks with a quick response that minimized security vulnerabilities across the Air Force network infrastructure.
* Functioned as a Computer System Administrator (CSA) for the workplace installing patches and software, troubleshooting network connectivity issues, and maintaining user accounts through Microsoft Active Directory.
* Utilized Action Request System (ARS) Remedy to track scheduled and unscheduled outages, as well as to release Notice to Airman (NOTAM) announcements - directing or informing locations on what specific service packs and network reconfigurations that were to be applied to systems.

Network and Computer System Administrator - 2003 to 2004
United States Air Force, Osan Air Base (AB), South Korea
Provided network service support to 7500 customers serviced by Osan AB. Administered unclassified and classified core services including network monitoring, electronic mail services, file servers, secure remote access, web servers and SANs.
* Actively supervised 267 information managers, as the base webmaster, eliminating over 93 outdated appointment letters, ensuring 100% compliance with Air Force Instructions.
* Facilitated the upgrade from Windows NT Server to Windows 2000 Server on the file, print and web servers on the base while implementing Windows 2000 Active Directory domain structure base wide.
* Implemented the SMARTS InCharge system that combined HP Openview's SNMP with ARS Remedy SQL databases to give timely notification upon system failures, improving reaction time to outages.
* Administered ARS Remedy accounts and services for the communication squadron.
* Designed and implemented visual basic scripts for the purpose backing up event logs on all the servers to a dedicated file server, decreasing the time to monitor network activity by 50%.
* Upgraded, maintained and supported the base Symantec Antivirus Servers improving security and was interviewed by the "Stars and Stripes" newspaper as a security and malicious logic expert.
* Earned the "Air Force Achievement Medal" by meritorious service as Network System Administrator.

Tech Control Technician/Help Desk Technician/System Controller - 1999 to 2003
United States Air Force, Cheyenne Mountain Air Force Station (CMAFS)
Coordinated with distant end facilities to ensure over 600 digital and analog circuits remain fully operational. Performed fault isolation on various types of analog, T1, T3, satellite and fiber optic networks. Ensured operational availability of the (Integrated Tactical Warning and Attack Assessment) to include worldwide network consisting of 21 mission systems, over 600 circuits, and 3 virtual local area networks.
* Operated, configured and monitored $640 million Survivable Communications integration System (SCIS) and Message Processing Distribution System (MPDS) in the Technical Control Facility (TCF).
* Utilized Firebird 6000 Communications Analyzer, as well as various signal and protocol analyzers, to test various types of communication circuit paths.
* Repaired, upgraded and provided hardware/software support to over 1,000 small computers and peripherals supporting, U.S. Space Command (USSPACECOM) and Air Force Space users.
* Administered LAN system access and privileges for over 1,400 users on both classified and unclassified networks.

Internet Service Provider Telephone Tech Support - 1997 to 1999
Teletech, Thornton, CO
Provide support to customers on all company supported applications. Troubleshoot computer problems and determine source, and advise on appropriate action. Configured Dial-up Networking (DUN) settings.
* Diagnosed hardware and software problems over the phone with modems, cables, or telephones.
* Configured and troubleshot Windows 3.11, Windows 95 and Windows 98 Internet browsers, dialer, modems and TCP/IP settings.
* Document resolutions in Remedy for future reference.

TRAINING
* Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure, New Horizons Learning Center, Colorado Springs, CO 2006. "Microsoft Official Course" toward MCSA/MCSE.
* Microsoft Windows Server 2003 Environment, New Horizons Learning Center, Colorado Springs, CO 2006. "Microsoft Official Course" toward MCSA/MCSE.
* Cisco Routing and Switches, Technical Education College 2006
* Unix and Linux Administration, Technical Education College 2006

Certifications
See above

CONTACT DETAILS

You must be logged in and have a current resume access subscription. Login or Register »

View all resumes in US-CO-Colorado Springs »
View all resumes in US-CO »

View other Senior Network Administrator resumes, System / Network Administrator resumes

Resume of Senior Network Administrator