• 6+ years of software analysis, design and development experience with Remedy ARS 4.x/5.x/6.x/7.01/7.1/7.5 • Experience in Asset Management, Change Management, Incident, and Problem Management and of BMC Remedy ITSM Suite 7.x with BMC Remedy Action Request server 7.x. • Experience in Atrium CMDB 2.x in creating CI's for Asset Management of ITSM suite 7.x. • Extensive experience in designing ARS applications using the BMC Naming conventions and existing client standards. • Extensive experience in installing and configuring Remedy applications on various environments like, LINUX, Unix, Window 1998/2000/2003/2008/XP/NT • Excellent experience with Remedy ARS 6.x version along with Custom applications and remedy applications • Involved in integration of Remedy with third part tools. • Experience in creating Views in Remedy based on Data Base Tables. • Experience in supporting and developing Custom applications based on the requirements using workflow. • Knowledge of Atrium integration Engine and reconciliation engine of CMDB. • Strong knowledge of backend Programming using Oracle, SQL Server for writing stored procedures, PL/SQL statements. • Generated various Crystal Reports based on user requirements. • Experience in creating technical documentation and Test scripts for projects. • Experienced in configuring Remedy ARS server, clients Mid-tier, CMDB and ITSM suite. • Good knowledge and experience on system troubleshooting, Performance tuning. • Worked on various platforms including Windows, Solaris and HP-UNIX. • Involved in developing data-flow-diagrams using MS Visio for power point presentations and used in project documentation. • Involved in writing PL/SQL statements for setting active links and filters for Oracle. • Excellent team player with highly favorable interpersonal and good Communication
Certifications
See above
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