Resume of Operations Manager

Title
Operations Manager

Primary Skills
Extensive background in engineering, deployment and operations of SONET, DWDM, WDM, and TDM transport optical networks.

Location
US-GA-McDonough

Posted
Jan-02-08

NETWORK OPERATIONS MANAGER
Results-oriented with an extensive background in engineering, deployment and operations of SONET, DWDM, WDM, and TDM transport optical networks. The successful negotiation and financial management of medium to large projects consistently completed on time and under budget. A diverse background of hands-on experience with various telecommunications transport and switching technologies. Solid dedicated work ethic with a history of progressively more responsible positions within operations and engineering. Proven ability to lead multi-disciplined teams, while inspiring achievement and personal growth. Excellent presentation and negotiating skills effectively communicating with team members, executives and customers.

v Project Managementv OSP/ISP Design Buildv Policies / Controlsv Disaster Recoveryv CAPEX/OPEX Budgeting v Team Leadership v Organizational Restructuringv Teambuilding & Trainingv Network Integrationv Business Continuity Planningv Vendor Managementv Critical Infrastructure Technical Support (CITS)
PROFESSIONAL EXPERIENCE
Level 3 CommunicationsSr. Field Operations Manager, Atlanta GA 8/2006-Present* Management of Technicians and Contractors in the delivery of SONET OC-192, OC-48, OC-12, OC-3, DS3, DS1, DS0, GiGE, FastE and Dark Fiber to Major Telecommunication Carriers and Enterprise Customers in Metro Atlanta, using Cisco 15454,15600,Ciena IPI, Fujitsu and Movaz. * Spearheaded project to augment several LSO's and Carrier Hotels meeting company initiatives to experience significant savings in operating expenditures.* Fosters an atmosphere of professionalism and empowerment by providing direction where needed and building a teamwork approach to reaching common goals.* Knowledge transfer and technical education on new system functionality and administration.* Provides Support to Engineering, Sales and Provisioning to achieve the most cost effective service delivery solutions.* Implementation of reporting structure and time management methodology to team members resulting in efficiencies across various types of projects and service activations.* Creative entrepreneurial approach to challenges related to integration and corporate initiatives. * Develops Administrative Documentation to track, analyze, forecast, Audit and Maintain Corporate assets and monitor expenses.
Looking Glass NetworksOperations Manager, Atlanta, GA 2/2001-8/2006* Management of Engineers, Technicians and Contractors in the delivery of SONET OC-192, OC-48, OC-12, OC-3, DS3, DS1, DS0, GiGE, FastE and Dark Fiber to Major Telecommunication Carriers and Enterprise Customers in Metro Atlanta, using Cisco 15454,15600,Ciena IPI, Fujitsu and Movaz. Managed build-out of 12-mile Metro Fiber optic network including Node and over 20 POP's. Operated Network and provided Plant protection for over 5 years with only one not at fault fiber cut. Maintained since inception 100% on time service delivery in accordance with SLA's with revenue exceeding over 5 million annually. Management and implementation of all activities at the Metro Network level.* Constructed a scalable infrastructure that met capacity for more than four years. Built out new infrastructure for shift to Cisco 15600 platform migration. Maintained both environments through migrations and subsequent decommissioning of systems.* Maintained 99.9% uptime for multiple years with minimal staff and budget resources.* Provided scalability and redundancy in critical areas to reduce on-call incidents.* Interfaced with multiple vendors to ensure individual and departmental success by placing them in appropriate roles.
OSP ConsultantsWireless Division, Area Manager, Atlanta, GA/2000* Manager of Operations including tower erection, civil site work, line & antenna installs, and tenant improvements for switching & gateway facilities. * Overall responsibility for multi-divisional projects with 6 Direct reports and shared vendor resources. * Site Surveys and Real estate acquisitions, Bids, Preconstruction negotiations, construction, test and turn-up of wireless integration to SONET. * Point to point and point to multipoint as well as last mile applications. * Commissioning of wireless networks in compliance with FCC regulatory and licensing guidelines.

NorthStar Communications Group
Telecommunications Specialist III, Atlanta, GA/1999

* Inspection and Supervision of Outside plant construction for fiber optic network (Level 3's).
* Design and Engineering of multiple laterals and 5 Metro rings spanning over 200 miles consisting of over 50 POP sites.
* Perform field measurements for cable and bore details, hand holes, and access cabinet details. Documentation and permitting of Right of Way/Easement.
* Preparation of OSP fiber feeder and distribution drawings.
* Sound engineering judgment in the field concerning cable footages, enclosures, Man-hole and hand-hole placements.
* All aspects of Network deployment from site survey to final Operational Acceptance.
Putnam Engineering & Electrical ConstructionField Engineer, Smarr, GA/1999* Inspection and Supervision of Cabling and Terminations for Construction of a two-unit 217 MW combustion turbine facility as a contractor for Siemens Westinghouse for Oglethorpe Power Corporation. * Implementation of drawings, and schematics associated with cabling and termination of multi-pair cables, high voltage terminations and fiber optic cables to over 32 Electricians and Technicians. * Testing and calibration of instruments, controls and QA inspections.* Engineered conduit, grounding, cable trays, Temporary power and lighting for site and High voltage transmission yard.* Consulted Electricians and Mechanics in fabrication of Conduit runs, Transformer pads and Cable installation. Voice & Data Communications - Tele-Data-Com
Project Manager, Lockport, NY/1986-1998

* Manage multiple types of small to medium projects in the private sector and as sub-contractors for New York Telephone and Rochester Telephone.
* Design of multi-station voice and data with structured CAT5 cabling.
* Supervise and manage 8 Technicians in the Installation of:
* UPS, DC-Power Plants
* Point to point modem circuits
* Fire alarms, motion detection and CCTV
* Intercom systems
* Fiber optic Networks, i.e., splicing, co-location and pop site construction.
* Nortel meridian installations, AT&T Merlin systems
* Broadband and Ethernet LAN's and WAN's
* Outside and Inside plant construction.


TECHNICAL PROFICIENCIES

EQUIPMENT

v NETTEST CMA4415v DIGITAL LIGHTWAVE 312v WAVETEK MTS 5100v ACTERNA 2209v ACTERNA 2310v ACTERNA 2802 v TEKTRONIX 2782v EXFO FTB-300v DIGITAL LIGHTWAVE DCA-425v SUNRISE SUNSET MTTv ACTERNA TB950v MEGGER MIT1020
SOFTWARE - PLATFORMS

v WINDOWS 3.0 - XPv MICROSOFT OFFICE 2003v MICROSOFT VISIOv AUTOCAD 2005v ACRONIS v CITRIXv UNIXv MAC OS v DOSv MIDTRONICS
NETWORK

v TCP/IPv IPX/SPXv WINSv DHCPv DNSv NetBIOS v TOKEN RINGv 802.11 a/b/gv HTTP v FTPv VPNv SNMP

EDUCATION

* Barker Central High School/1980-1983* Medina Vocational School Electrical Trades/1982-1983* Niagara County Building Trades/1982-1983* Orleans Technical - Technical Writing and Drafting/1984-1985* Bryant & Stratton Electronic Technology Associates Occupational Science/1984-1985

Certifications
See above


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