• Polycom Video and Soundpoint Technical certification Tests.
• Bachelor in Computer Science. National University of Engineering (www.uni.edu.ni) Managua Nicaragua, 2000-2005
EXPERIENCE:
Systems Engineer Flint Telecom Group Inc, New York, NY [January-2008-Today] • Designed and maintained class5 softswitch using Asterisk, opensips, Mysql and Web Based frontend. • Keep track of config changes using Version Control system SVN. • Centralized Configuration Management using Puppet. • Automated Backup of system using Amanda. • Maintain monitoring system solardwinds Orion and Nagios. • Maintain and troubleshoot Class4 softswitch Nextone. • Installation of Cisco router and switches. • Co-ordinated the planning and implementation of upgrades and redesigns of the server network. • Maintain Call Manager Express on different offices using Cisco IAD2431.
Linux Operations Engineer [November 2005 -- January-2008] Vistula Communications Inc. New York, NY www.vistula.com
• Set up numerous gateways and IP-phones like Cisco, Polycom, Vegastream, Sipura, Grandstream, etc. • Setting up, Configuring , Debugging and Troubleshooting proprietary linux-based IP-PBX platform for carriers customers over US and Latin-American countries. • Network Configurations, setting up routers (Adtran, Cisco) Switches configuration including (CoS -- Class of Service) and QoS for VoIP, • Generate, document and implement policies for OS, firewalls, routers as well as Network Servers. • Set up High-availability solution for platform “V-cube” using cluster of servers with heartbeat, and routers (HSRP). • Maintained and supported Linux RPM packages including security updates, bug fixes, and feature enhancements • Install new systems using automated environment through kickstart, and puppet.
Consultant Nov 2006-Present I have been doing some private consulting for a while. I'm focus on VoIP implementations including Asterisk PBX,SER, OpenSER, with different voip gateways. Implementations include using and modifying to customer needs the following products: FreePBX, TrixBox, VICIDial callcenter, a2billing Calling Card, and other asterisk gui. My consulting work is primarily done remotely. And is limited to outside of my regular job's hours.
VoIP Telecom Engineer [July 2005- November 2005] Precise Networks Inc , Brooklyn, NY www.precisenetworks.net
• Configuring and maintain Cisco Cisco Access Servers AS-5300, proprietary calling cards application, DIDs, setting DS3, DS1 connections, Configuring and Maintaining Lucent's TDM Softswitch, setting carrier providers and Network Administration tasks. • Manage End User Voice Over IP configuration (SIP & H323 Clients) using the Softswitch System “PlatformExperts” • Setting up Asterisk server for IPPBX and Calling Card platform for Prepaid users. Set up graphical manager AMP, Flash operator, FreePBX.
VoIP Project Manager [April 2004-July 2005] ASI Asesores Informáticos, Managua, Nicaragua. http://abacus-telecom.com
• Worked as a team leader implementing and configuring IP-PBX servers with Asterisk in Nicaragua, Spain and Panama. • Document, Back up all configurations, and monitor network. • Secure network and VoIP servers using IDS (snort) and firewall tools (smoothwall) • Set up linux based servers for maximum performance. Create shell scripts to backup data as well as enforce security policies. • Train rest of the team.
• Worked as part of a team designing, implementing and configuring TCP/IP networks, domains, DNS, active directory and DHCP server in Windows Server 2003. • General Desktop Support, Hardware installations, upgrades, user account administration and support under stringent deadlines in a fast-paced 24x7 environment. • Hardware Troubleshooting, physical network installation.
Certifications
CCNA CCVP
CONTACT DETAILS
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