Information Technology Specialist Resume

Title
Information Technology Specialist

Primary Skills
Information Technology

Location
US-PA-State College (will consider relocating)

Posted
Mar-01-09


Education

Bachelors of Science Degree in Information Sciences and Technology with Integration and Application Option and Networking Option May 2008

The Pennsylvania State University, State College, PA
GPA: 3.4/4.00


Work Experience

Nittany Computer Service, LLC (2008 -- 2009)
? Office Manger
? Manage all aspects of the business and the performed labor.
? Worked with 19 subcontracted clients to manage multiple Windows server clusters.
? Managed and maintained all clients active directory and group policy's ranging from 50 -- 200 local and VPN clients.
? Managed and maintained Exchange Server 2003 for 4 clients consisting of 50 -- 300 attached email addresses.
? Remotely managed client's anti-virus protection via Symantec Endpoint Protection Server.
? Perform upgrades, repairs, and maintenance to customer's computer equipment.
? Work in conjunction with various vendors, such as Dell, IBM, Toshiba, and Acer to acquire replacement parts and upgrade parts.
? Work in conjunction with multiple businesses who are not in need of a full time IT person, however still require weekly IT work.
? Work with small to large businesses managing all aspects of their computer systems, networks, and proprietary software and hardware.
? Worked with medium to large new office buildings to design network scheme's including all necessary hardware and network equipment so that the building can then be wired for tenants upon completion of construction.
? Maintain and test client offsite backup data via web based applications.
? Setup 3Com wireless networks with hot spot and range increasing antennas.
? Wire office buildings with Category 6 networking cable and coaxial cable.
? Service and repair all Hewlett Packard laser printers, color laser printers, and MFP printers.
? Consult clients on how to improve design and usability of company websites and web portals.
? Provide training on multiple software suites to end users.
? Produce company advertisements and graphics.

RE/MAX Centre Realty (2006 -- 2008)
? Work as a network administrator and technology lead 3 days a week during college semester and 4 days a week during summer and off school times.
? Manage 72 individual agent PC's including 8 central staff PC's.
? Responsible for maintenance of Windows Server 2003 Active directory consisting of 80 clients.
? Set and enforced group policies to over 80 clients.
? Responsible for creation and maintenance of multiple Windows Server 2003 domains.
? Manage two Windows 2003 servers powered by Dell; serving out multiple network shares and also serving Symantec Anti-Virus definition files to over 80 clients.
? Migrated Dell server and all client machines from Symantec Corporate Edition to Symantec Endpoint 11.0. Setup automated virus notification on discovery of a potential threat or network attack.
? Re-imaged central staff computers weekly via Norton Ghost 12.
? Perform SCSI hard drive upgrades due to increased data expansion.
? Manage 5 central Hewlett Packard networked printers including one PDF writing printer.
? Migrated office network from one LAN into 40 separate VLAN networks to provide security and office separation.
? Manage 2 300 port patch panels.
? Manage 4 Cisco 2950 and 2960 switches.
? Manage 1 D-Link DSS-24 switch.
? Manage 1 Netgear 24 port switch.
? Manage 1 Cisco PIX 506e firewall with VPN access.
? Manage 1 Cisco based T1 router.
? Manage Cisco 15310 fiber router.
? Update and maintain Cisco IOS software on all Cisco network equipment. Backup Cisco IOS software locally and to offsite location for disaster recovery.
? Manage 10 Linksys Routers providing firewall protection between individual clients.
? Created multiple network shares with various permissions to accommodate different levels of information access.
? Maintained system tape backups using Veritas Backup Exec.
? Facilitate and test offsite and local backup data weekly to ensure quick disaster recovery.
? Monitor network activity for office policy violations.
? Install and maintain multiple D-Link security cameras stored on Dell Poweredge server with RAID 1 array.
? Using Windows SMS deployed operating system repairs and reinstalls, patch management, and software distribution to central staff computers.
? Work with Palm and Windows Mobile operating systems on a variety of PDA's.

IST Intern, The Pennsylvania State University, DuBois, PA (2005 -- 2006)
? Earned 450 hours of internship experience under the supervision of the director of IST.
? Responsible for maintenance of Windows Server 2003 Active directory consisting of 300 clients.
? Assisted intern advisor in creation and implementation of Group Policy standards to all End-Users and Staff of Penn State Dubois Campus.
? Maintained Exchange Server 2003 with over 200 IST user accounts.
? Configured and maintained two servers serving out the Penn State Dubois IST website via an IIS 5.x server and Apache HTTP server.
? Worked with 3 other interns in supporting over 50 Dell Optiplex PCs, 8 Dell Poweredge servers, and 4 IBM servers.
? Managed and maintained 22 HP Tablet PCs for use by other Penn State IST students.
? Organized and maintained 12 HP Tablet PCs through the Penn State Wildlife students and faculty, often resulting in accompanying students in field work to troubleshoot problems on site.
? Assisted in designing and preparing labs for IST students.
? Installed CAT 6 network cable, corresponding punch panels, and junction boxes.
? Networked and maintained 5 individual server racks, each with 2 Cisco Catalyst 2950 switches, Cisco routers, and IBM SCSI servers.
? Setup and maintained Exchange server 2003 with over 100 attached email addresses.
? Designed and setup an SQL 2000 server to be used in day to day class exercises and testing exercises.

Richard W. Neeper Contracting (2004 -- 2006)
? Worked with four other employees in the construction of houses, garages, pole buildings, remodeling, and restoration.
? Designed and followed electronic and paper blue prints.
? Operated small and large equipment.
? Operated hand and power tools.
? Installed phone line and network cable.

LeRoy Neeper Contracting (1996 -- 2004)
? Worked with five other employees to construct houses, garages, steel buildings, remodeling, and concrete structures.
? Operated small and large hand tools.
? Operated small and large equipment.
? Designed and followed paper and electronic blue prints.


Information and Technology Skills

? Operating Systems: Windows NT/95/98/ME/HOME/2000/XP/Vista, Windows Server NT/2000/2003/2008, Linux Red Hat 9, Palm PDA, Windows Mobile PDA.
? Applications: All Microsoft Office Programs, Microsoft Exchange Server 2000/2003, Visio 2003, Adobe Photo Shop 9, Adobe Illustrator CS3, Microsoft Windows Media Player, Symantec Antivirus Corporate Edition, Symantec Endpoint Protection, Norton Ghost, All QuickBooks Suites, Remote Desktop, and VNC Server and Client.
? Networking: DNS, TCP/IP, SMTP, FTP, Cisco Routing and Switch configuration software, Cisco IOS, Wireless Network setup and security, Network design and setup, Installation of network and coaxial cable, including all connectors and wall outlets.
? Data Base: My SQL and PHP
? Browsers: Internet Explorer, Netscape, and Mozilla.
Organizations and Honors

? Delta Mu Sigma Honor Society
? Penn State University Quality Team Participant
? IST Club Secretary
? IST LAN Party Volunteer
? Tech Prep Challenge Judge
? Active Enviro-Thon member
? Two year Varsity Letter Award Winner for football
? High honor high school graduate student
? Dean's Scholarship
? Golden Tide Football Club Scholarship
? Children's Miracle Network Volunteer
? Arbor Day Foundation Member


IT Courses Completed

? IST 110 -- Information, People and Technology
? IST 210 -- Organization of Data
? IST 220 -- Networking and Telecommunications
? IST 225 -- Computer Hardware
? IST 226 -- Networking Essentials
? IST 227 -- Network Administration
? IST 228 -- Advanced Network Administration
? IST 230 -- Language, Logic, and Discrete Mathematics
? IST 240 -- Introduction to Computer Languages
? IST 260W -- Introduction to Systems Design
? IST 296 -- Internship
? IST 301 -- Information and Organizations
? IST 302 -- Project Management
? IST 311 -- Object-Oriented Design and Software Applications
? IST 331 - Organization and Design of Information Systems: User and System Principles
? IST 402 -- Emerging Issues and Technologies
? IST 420 -- Fundamentals of Systems and Enterprise Integration
? IST 421 -- Advanced Enterprise Integration: Technologies and Applications
? IST 440W -- Information Sciences and Technology Integration and Problem Solving
? CMPSC 101 -- Introduction to C++ Programming


Certifications
See above


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