Resume of IT Project Manager

Title
IT Project Manager

Primary Skills
Notable 10+ year career leading design, implementation, and support for advanced systems solutions

Location
US-LA-Marrero

Posted
Jan-07-08

IT PROJECT MANAGER, PMP

Accomplished IT Project Manager with proven track record of effective system solutions, design, and execution

Respected IT Project Manager with notable 10+ year career leading design, implementation, and support for advanced systems solutions to streamline business operations. Proven strength performing comprehensive evaluation of existing systems to develop innovative technical enhancements in accordance with performance, budget, and operational requirements. Strategic leader with demonstrated expertise in full lifecycle development from initiation through scope, execution, and support.

CORE COMPETENCIES:

* Certified Project Management Professional
* Strategic IT Lifecycle Development
* Extensive Systems Analysis & Design
* Innovative Technical Solutions
* Quality Assurance & Risk Planning
* End-User Training Programs


PROFESSIONAL EXPERIENCE

Project Manager, Independent IT Contractor, New Orleans, LA * 2006 * Present

Manage broad range of technical guidance to facilitate development, setup, and migration of complex system enhancements. Interface with executive-level clients to determine specific performance needs, develop innovative IT solutions, and offer project presentations. Administer installation of advanced Intranet / Internet Web sites, VoIP, and hardware enhancements. Secure third party subcontractor assistance, perform risk planning and quality assurance, and complete project change requests.

Key Achievements:
* Successfully acknowledged for expert technical leadership and proven ability to deliver streamlined business systems in accordance with client's budget, deadline, and performance specifications.
* Provided expert project administration for full software development life cycle, from conducting initial feasibility studies to delivering final user training.

Senior Information Management Specialist, Affiliated Computer Services, New Orleans, LA * 2003 * 2006

Directed operations for team of IT specialists to provide expert technical maintenance and support for more than 300 users in matrix organization of New Orleans Police Department. Managed technical network support functions for New Orleans District Attorney's Office, Department of Public Integrity, and New Orleans Municipal Courts.

Supervised and delegated daily staff responsibilities. Served as liaison for police department with third party, government, and commercial contractors.

Key Achievements:
* Championed development and execution of specialized help desk response plan to reduce average response time per call from 8 days to 1 day.
* Delivered comprehensive project management for complex IT programs with more than 4,000 users and 100+ servers across the City of New Orleans.

Project Manager, Computer Advantage, Inc. (CAI), New Orleans, LA * 1994 * 2003

Provided comprehensive technical and operational leadership for specialized IT consulting organization with complete profit and loss accountability. Oversaw all project aspects, including software development, programming, quality control and assurance. Supervised and completed multiple projects under budget and ahead of schedule. Performed staff hiring and training functions. Monitored company hardware and software to ensure competitive advantage. Utilized MS Project to monitor simultaneous projects.

Key Achievements:
* Spearheaded design and administration of specialized networks for multiple clients using Microsoft programs and systems; delivered extensive training sessions for end-users, clients, and staff.
* Pioneered development and execution of company's first disaster recovery plan.

ADDITIONAL EXPERIENCE

Systems Manager, Lockheed Martin Corporation, Metairie, LA

Built impressive record of achievement to earn promotion from Quality Assurance Team Leader to Director of Operations. Maintained full responsibility for operational oversight of all system components on VAX 4000 computer network. Monitored daily system performance and devised effective troubleshooting resolutions for complex system errors. Championed development and execution of technical initiatives for end-to-end systems test to verify operational functionality and compliance with performance specifications.

Key Achievement:
* Instrumental in leading and development of software and hardware for intelligent highways, roads, bridges, and tollbooths throughout the U.S., Mexico, and Canada.

Systems Manager, Gulf Systems, Inc., New Orleans, LA

Served as primary Technical Consultant for specialized contract with City of New Orleans. Managed all aspects of installation, setup, and maintenance for multiple IBM 4700 mini computers with direct interface to city's mainframe. Provided expert technical guidance for several programming and support projects.

EDUCATION AND CREDENTIALS

Bachelor of Business Administration Degree in Computer Science
Loyola University, New Orleans, Louisiana

Certifications
Certified Project Management Professional (PMP) * Certified IT Project Manager (Project+)
Microsoft Certified Professional (MCP) * Network+ Certified Professional * A+ Certified Professional

Boeing Systems Analysis and Design, 1st Place Contest Winner

Professional Associations
Project Management Institute (PMI), 2006-Present
Project Management Institute of Greater New Orleans, 2006-Present
Community Development Corporation, 2004-Present
Computing Technology Industry Association, 2000-Present
Delta Sigma Pi Professional Business Fraternity

TECHNICAL PROFICIENCIES

Platforms: Windows NT, Mainframe, OpenVMS
Tools: Network Analysis, PERT, Critical Path Analysis, Gantt Charts
Programs: Microsoft Project, Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Languages: HTML, C, C++, VisualBasic, Basic, Assembler, VAX/VMS DCL, IMS, 3600/4700 FCL, Fortran, PL/I, Dataflex, Cobol, Hogan Transaction System

Certifications
See above


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