Sr. Technical Analyst Resume

Title

Sr. Technical Analyst

Primary Skills

solaris, hp unix

Location
US-IL-Chicago (will consider relocating)

Posted
May-14-12

RESUME DETAILS

Responsible for a Variety of projects for Unix servers stability, performance and maintenance to critical applications in multiple business units

02/2001 - Present
SBC, Chicago, IL USA
SR. Technical Analyst
Support and maintain Sun Solaris ,8 ,9 and 10-based systems. Apply patch and system upgrades, maintain backups using ufsdump and Netbackup software. Troubleshoot software and hardware problems including bottleneck I/O problems. Used extensive knowledge of volume manager to see where data usage was creating over use of drives and used volume manager to spread data across multiple disks which reduced disk usage and eliminated disk failure. Restore files for users and keep systems up to date with security issues by scanning systems with ISS software. Setup unused server to serve as servers for ISS and installed client software on all servers to scan for vulnerabilities. Monitor systems by install and tuning of Patrol software which saved data and hours of restoration work. experience using

Manage projects for system upgrades ITO migration and software upgrades under budget and ahead of schedule. knowledge of legacy Wireline systems using Microsoft Word and PowerPoint to present information to up-line.

Work with internal customers to design new environments and project system growth for future needs. Provide detailed explanations to customers and DBA's regarding any system changes in an easy to understand format. Currently serving 3 locations as service Ambassador and have helped external customers to resolve issues in a positive manner.

Support 24x7 critical operations environment. Upgrade servers OS in 3 different locations
and improve performance by 10%. Support, maintain and implement IBM and Alcatel IVRU's. Trained technicians on trouble shooting procedures and published procedures on the web, cutting reaction time to customer trouble by 15 minutes.

Use Clarify and SQL to provide interface with other systems and collect data for use with troubleshooting procedures to improve customer satisfaction. Responsible for Security procedures on all servers. Maintain all systems achieving 99% flow through provisioning vs 93% goal. Improved flow through provisioning by 4% by using Unix knowledge to automate repetitive procedures.

06/1998 -- Present
DJ and Karaoke
Started business as DJ and Karaoke host at different venues. I book events promote the business and set pricing. I provide entertainment for weddings and private parties and perform weekly in bars increasing revenues for each establishment. Responsible for meeting with potential clients and securing contracts for services requested. Responsible for ordering all supplies and equipment.

02/1997 - 02/2001
Lucent, Naperville Il, IL USA
Test Environment Operations Engineer
Develop and maintain 5ESS and 7R/E POTS wire line test environment including DACS, SS7Links, 2STPE, ATM, RTCD, Procall, and other various test equipment. Worked with other groups to establish system requirements and negotiate testing schedules and equipment availability. Published Training manual and taught class for lab users worldwide traveling to provide on site learning in China. Assist users in testing by working with Unix based environment. Assisted in building Wireless CDMA, TDMA labs and built web sites for users with information about the lab. Assumed additional responsibilities of Test environment Implementation coordinator, Test Environment Architect, and Test Environment Documentation coordinator as a result of downsizing. Saved over $4,000 by changing lab usage procedure. Saved over 100 man-hours on one project by splitting lab components to implement 2 stages of the project in different labs at the same time.

02/1995 - 02/1996
DeVry Inc., Chicago, IL USA
Staff Assistant
Troubleshoot problems with PC hardware and software. Train other technicians on procedures to troubleshoot electronics equipment such as O-Scopes, Signal Generators, Frequency Generators and Multi meters. Built Network for new equipment and added over 150 pieces of equipment to improve lab conditions. Saved over 10,000 dollars by salvaging old equipment for use in labs.

02/1990 - 02/1991
Emro Marketing, Hazel Crest, IL USA
Manager
Responsible for day to day operations of chain gasoline station and convenience store producing over 75,000 dollars of monthly sales. Improving profit by as much as 25% in some stores by cutting shortages and exercising marketing skills. Scheduled employees and responsible for staffing. Managed over 20 employees in some stores.

Education:
HP System Administration I+II
Solaris System Administration I+II
System Security
Oracle Basic Skills
Clarify System Administration
Html programming

Devry , Chicago, IL USA
BSEET, Electrical Engineering DeVry University
MPM Keller Graduate School of Management
Six Sigma Greenbelt AT&T

Certifications

six sigma Green Belt

CONTACT DETAILS

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