Responsible for a Variety of projects for Unix servers stability, performance and maintenance to critical applications in multiple business units
02/2001 - Present SBC, Chicago, IL USA SR. Technical Analyst Support and maintain Sun Solaris ,8 ,9 and 10-based systems. Apply patch and system upgrades, maintain backups using ufsdump and Netbackup software. Troubleshoot software and hardware problems including bottleneck I/O problems. Used extensive knowledge of volume manager to see where data usage was creating over use of drives and used volume manager to spread data across multiple disks which reduced disk usage and eliminated disk failure. Restore files for users and keep systems up to date with security issues by scanning systems with ISS software. Setup unused server to serve as servers for ISS and installed client software on all servers to scan for vulnerabilities. Monitor systems by install and tuning of Patrol software which saved data and hours of restoration work. experience using
Manage projects for system upgrades ITO migration and software upgrades under budget and ahead of schedule. knowledge of legacy Wireline systems using Microsoft Word and PowerPoint to present information to up-line.
Work with internal customers to design new environments and project system growth for future needs. Provide detailed explanations to customers and DBA's regarding any system changes in an easy to understand format. Currently serving 3 locations as service Ambassador and have helped external customers to resolve issues in a positive manner.
Support 24x7 critical operations environment. Upgrade servers OS in 3 different locations and improve performance by 10%. Support, maintain and implement IBM and Alcatel IVRU's. Trained technicians on trouble shooting procedures and published procedures on the web, cutting reaction time to customer trouble by 15 minutes.
Use Clarify and SQL to provide interface with other systems and collect data for use with troubleshooting procedures to improve customer satisfaction. Responsible for Security procedures on all servers. Maintain all systems achieving 99% flow through provisioning vs 93% goal. Improved flow through provisioning by 4% by using Unix knowledge to automate repetitive procedures.
06/1998 -- Present DJ and Karaoke Started business as DJ and Karaoke host at different venues. I book events promote the business and set pricing. I provide entertainment for weddings and private parties and perform weekly in bars increasing revenues for each establishment. Responsible for meeting with potential clients and securing contracts for services requested. Responsible for ordering all supplies and equipment.
02/1997 - 02/2001 Lucent, Naperville Il, IL USA Test Environment Operations Engineer Develop and maintain 5ESS and 7R/E POTS wire line test environment including DACS, SS7Links, 2STPE, ATM, RTCD, Procall, and other various test equipment. Worked with other groups to establish system requirements and negotiate testing schedules and equipment availability. Published Training manual and taught class for lab users worldwide traveling to provide on site learning in China. Assist users in testing by working with Unix based environment. Assisted in building Wireless CDMA, TDMA labs and built web sites for users with information about the lab. Assumed additional responsibilities of Test environment Implementation coordinator, Test Environment Architect, and Test Environment Documentation coordinator as a result of downsizing. Saved over $4,000 by changing lab usage procedure. Saved over 100 man-hours on one project by splitting lab components to implement 2 stages of the project in different labs at the same time.
02/1995 - 02/1996 DeVry Inc., Chicago, IL USA Staff Assistant Troubleshoot problems with PC hardware and software. Train other technicians on procedures to troubleshoot electronics equipment such as O-Scopes, Signal Generators, Frequency Generators and Multi meters. Built Network for new equipment and added over 150 pieces of equipment to improve lab conditions. Saved over 10,000 dollars by salvaging old equipment for use in labs.
02/1990 - 02/1991 Emro Marketing, Hazel Crest, IL USA Manager Responsible for day to day operations of chain gasoline station and convenience store producing over 75,000 dollars of monthly sales. Improving profit by as much as 25% in some stores by cutting shortages and exercising marketing skills. Scheduled employees and responsible for staffing. Managed over 20 employees in some stores.
Education: HP System Administration I+II Solaris System Administration I+II System Security Oracle Basic Skills Clarify System Administration Html programming
Devry , Chicago, IL USA BSEET, Electrical Engineering DeVry University MPM Keller Graduate School of Management Six Sigma Greenbelt AT&T