Project Manager Resume




Title
Project Manager

Primary Skills
Project Manager, Systems Analyst Manager, and Business Consultant

Location
US-CA-Sacramento

Posted
Feb-13-09

RESUME DETAILS

SUMMARY OF QUALIFICATIONS:
Energetic and highly adaptable Project Manager, Systems Analyst Manager, and Business Consultant with a reputation for achieving goals using excellent judgment, strong decision-making, and more than 20-years of information technology, business analysis, accounting, and financial industry success.

Professional Skills and Achievements Include:
* Project Managing, designing, documenting and delivering productive solutions to complex business issues
* Directing information technology, accounting, and finance, consulting activities
* Training, mentoring, and supervising a highly motivated employees in Service Oriented Architecture (SOA) analysis methodologies & UML and RUP, SDLC best practices
* Analyzing complex data and creating internal systems, process improvements, and recommendations
* Initiating strategies to streamline workflow, improve productivity, and achieve business objectives
* Conducting research, managing projects, and providing multifaceted business consultation and analysis
* Managing system implementations in accordance with budgetary requirements.
* Instituting proper change control and change management activates are in place to accommodate dynamic implementations.





COMPUTER/SPECIAL SKILLS:

* Unified Modeling Language/Rational Unified Process
* Service Oriented Architecture (SOA)
* Rational Suite (Rational Rose, Requisite Pro, Clear Case)
* Enterprise Architect
* Caliber (Borland)
* Crystal Reporting (using Business Objects - BOXI)
* Understanding of HIPAA/HL7 EDI standards (834, 837)
* Microsoft Access, Excel, Word, MS Project, and PowerPoint





PROFESSIONAL EXPERIENCE:
DEVELOPMENT MANAGER/ SENIOR CONSULTANT (04/07 -- current)
DELTA DENTAL -- Rancho Cordova, CA
* Manage a group of Development staff in creating business intelligence products using Crystal Reporting tool and various other products in the BOXI suite of products.
* Develop, manage, and track the Enterprise-wide Business Intelligence/Reporting initiative, focusing on Delta Dental claims processing, eligibility and enrollment and benefits.
* Gathered requirements and managed reporting requirements for eventual development in Crystal reports.
* Work with the users to develop test criteria to assist in testing and user acceptance of the reports.
* Work with the business to transform their current state to comply with the new process and systems and ensure necessary reporting requirements are met.
* Work with the business to define and implement contingency plans required to produce reports or analytics that would be later provided from the data warehouse.



MANAGER, BUSINESS SYSTEMS (03/05 -- 3/07)
MAXIMUS -- Folsom and Rancho Cordova, CA
* Employed by MAXIMUS to lead a team of systems and business analysts in implementing and maintaining various Health Systems including federally mandated CHIP (Children's Health Insurance Program) initiatives and enrollment broker programs across the nation.
* Implement and manage analysis and design methodology (using UML) for SOA (Service Oriented Architecture) conceptual modeling that will best describe the enterprise associations while thoroughly documenting the services (message bus architecture).
* Perform various Project Management activities including: documenting project feasibility (i.e.: buy vs. build), preparing ROI, defining project scope, defining resource staffing, developing project materials (charter, scope, and project plan), maintaining status, and ensuring resources are engaged to meet defined milestones. The SDLC process for projects included RUP and PMBOK methodologies.
* Serve as primary liaison for SAS-70 Audits for projects that include Internal Controls documentation and testing.
* Work independently within a matrix organization managing multiple projects and analyst assignments in a concurrent fashion for both MAXe (eligibility engine) and Oracle Financials environments. This includes HIPAA standards are met, budget management and ensuring change control is properly addressed.
* Define, assist and advise analyst staff in ensuring business requirements, process flows, and use cases (day in the life flows) support the systems application development team and are inline with customer's documentation requirements.
* Ensure appropriate testing materials are created for a successful software implementation deployment.

CONSULTING CONTRACTS (01/04 -- 3/05)
(various assignments)

Senior Business Analyst/Consultant
(Deloitte Consulting)
* Contracted by Deloitte Consulting on a short-term basis to analyze As-Is and To-Be BAIRS (Bay Area Incident Response System) feature set with an emphasis on future vision and product roadmap.
* Duties included: conduct JAD sessions; gather, document, and manage user requirements; and ensure all deliverables are produced on time with quality as a foundation.


Project Manager/Senior IT Analyst
(Sacramento County)
* Contracted by County of Sacramento Department of Health and Human Services to implement a case management/workflow application for Adult Protective Services utilizing structured software development lifecycle methodology (Rational Unified Process as basis).
* Managed all IT business & technical needs for Public Health Promotion and Education Division, including Business Analysis and Project Management activities (i.e.: Project Plans, Project Charters, and Requirements Documents for large projects within the Public Health arena).
* Developed and instituted department-wide communications plan involving Project Status, Issue Tracking & Resolution, and MIS enterprise-wide announcements.


Lead Business Analyst/Senior Business Systems Analyst
(Cal ISO)
* Contracted to gather requirements, document processes and system requirements; design new applications; and initiate process improvements for the Independent Systems Operator (ISO), the State of California's manager of electrical grid operations. This included using Service Oriented Architecture and Chain of Custody methodology in ensuring intra-system data exchange is tied to specific services (using CRUD matrix and System Use Cases that provide and consume services).
* Assigned to the ISO's Program Management Office, used strong analytical skills, effective problem solving, and ability to see the “big picture” to analyze complex electricity market data; develop and execute audit controls; and create business solutions that demonstrated measurable process improvements within the department.
* Utilized Fact Modeling, Unified Modeling Language, Rational Unified Process, and Zachman Framework methodologies to identify and define business terms while providing trace ability to application-specific business rules.




MANAGER OF BUSINESS ANALYSIS / PROJECT MANAGER (09/00 - 01/04)
DST Output -- eCommerce Division- El Dorado Hills, California
* Worked in a rapidly changing web-based environment providing business-to-business and business-to-consumer consultation and web-based IT solutions for a wide range of Fortune 1000 corporate clients including Citibank Mortgage, Ford Motor Company, Federal Express, and Direct TV.
* Earned a reputation for being a highly disciplined technology consultant and led a team of Business Analysts responsible for supporting and adhering to specific standards and practices for documenting business requirements. Managed and tracked projects and resources for both internal and external clients and provided risk mitigation and business contingency planning.
* Analyzed data, develop requirements documents, use case specifications, high level design databases, models and diagrams, and use case diagrams using object oriented analysis and design skills, unified modeling language, and Rational (Requisite Pro). Implemented SOA methodology in designing solutions for payment processing.
* Project Managed a variety sizes of projects from inception to transition. The management included preparing project plans, engaging resources, managing to budget, and implementing change control to assess impacts to requirement modifications.


SR BUSINESS / SYSTEMS ANALYST & PROJECT MANAGER (04/00 -- 09/00)
Practical Consulting Group -- Rancho Cordova, California
* Aggressively recruited and hired by this early startup eBusiness to project manage and perform analysis on accounting, finance, and purchasing processes for a major ERP system software application.
* Created user requirement documents using object-oriented methodologies (RUP) including process flow documents, user interface prototypes, and business rule definitions and categorizations.
* Partnered with client and internal groups to create the documentation required to provide developers the ability to begin the architecture of web-based applications.

TEAM MANAGER / CONSULTANT / BUSINESS ANALYST (09/98 -- 04/00)
IBM Global - Sacramento, California
* Entrusted to lead a Y2K team as part of the company's sub-contract for IBM with the California Department of Health Services.
* Served as a Consultant/Business Analyst to lead a multifaceted consultation team responsible for minimizing the effects of the Y2K problem for each client.
* Utilized a strong knowledge of governmental practices and project management methodologies (RUP as basis) to provide decision-making on strategic planning, project operations, staffing, and customer service issues. Helped establish an IT Program Office responsible for creating a department-wide IT strategic plan, coordinating all IT service requests, and serving as primary point of contact.
* Developed Y2K solutions on all computing assets; helped develop business contingency and continuity plans; assisted program areas track implementation of key risk mitigation processes; and helped plan and execute proactive rollover and event management actions.


CONTROLLER / IT PROJECT MANAGER (03/98 -- 09/98)
Strat-Im Advertising (subsidiary of FirstPlus Financial) - Sacramento, California
* Hired on a short term assignment to setup and build accounting, financial, purchasing and information technology departments for the advertising subsidiary of FirstPlus Financial Corp.
* Reported directly to the Dallas-based CFO and used demonstrated accounting and financial expertise to control costs and provide firm budget management.
* Worked as the Project Manager for the Joint Application Design (JAD) data warehouse project. Served as the primary point of contact and decision-maker to ensure correct data flow mapping.
* Conducted an efficiency analysis and small internal audit to identify problems and develop corrective solutions



SR. FINANCIAL ANALYST/ASSISTANT CONTROLLER (04/97 - 03/98)
United Stationers - Sacramento, California
* Administered a $500 million budget regional operating budget.
* Conducted in-depth analysis of financial data and prepared complex budget models for the regional office and ten divisional offices including sales, credit memos, gross merchandise margin, freight, occupancy, line value trends and new receipts.
* Supervised a financial specialist in preparing monthly operational reports.
* Worked with the Divisional Manager to upgrade branch-level hardware and software and oversee upgrades to management information system and accounting software used in the regional office.


SENIOR FINANCIAL ANALYST / INTERNAL PROCESS ANALYST (11/94 -- 04/97)
The Money Store - Sacramento, California
* Provided finance and accounting expertise for The Money Store's Student Loan Division. Responsibilities included: developing finance and revenue models; divisional budgeting ($18 million); analyzing gain on sale of securitizations; and preparing P&L reports.
* Analyzed and tracked loan volume, budget to actuals, reserve for loan losses, unit costs and portfolio characteristics.
* Evaluated departmental process flows, identified problem areas, initiated process improvements, and created strategies to improve the quality of all financial analysis functions.



FISCAL OFFICER (05/90 -- 11/94)
Santa Clara County - San Jose, California
* Performed fiscal year-end closing, multi-budgeted fiscal analysis, financial reporting and analysis, cost allocation planning, and general ledger account analysis.
* Prepared all financial reports (annual and grant related) as required by various federal, state, and local jurisdictions (i.e.: Federal Department of Transportation, CalTrans, and cities within Santa Clara County,)
* Coordinated Agency's annual audit including the process of contracting outside audit firm (RFP, scoring, engagement letter)


ASSISTANT ACCOUNTING MANAGER (05/89 -- 05/90)
Eurasian Automotive Products - Sunnyvale, California
* Worked with Accounting Manger and Controller while performing accounting and fiscal analysis duties.
* Conducted month-end close, inventory control, general ledger analysis, and P & L analysis.


SYSTEMS ENGINEER (01/86 -- 05/88)
EDS/General Motors -- Pontiac, MI
* Served as a programmer/analyst for Pontiac Motor Division's Dealer Accounting systems.
* Performed system analysis and code modifications in COBOL, Assembler, and JCL for primary manufacturing job-run routines (for system maintenance and enhancements).
* Worked on migration team that from Pontiac, MI to Plano, TX. Duties included: pre-testing and post-testing of systems, application inventory control, and functionality analysis.


EDUCATIONAL TRAINING/MEMBERSHIPS:

BACHELOR OF SCIENCE - ACCOUNTING
Metropolitan State College - Denver, Colorado
Minor: COMPUTER SCIENCE

Special Training / Certification: (partial listing)
* Systems Engineer Certification -- Electronic Data Systems (EDS)
* Completed various on-the-job project management, business analysis, and financial management training

Memberships
* Project Management Institute (Sacramento Valley Chapter)

Certifications
See above

CONTACT DETAILS

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