.. Participate in day-to-day Operations, AS400 Monitoring., Batch Job Monitoring,, Outage Coordination, and Midrange Server Monitoring.Ticket Management Admin, System Outage Notification .. Experience with job scheduling packages, such as Autosys, Control M, and Tidal. Experience in SAP,,Lotus Notes Support remote access (internet connectivity, wireless access routers, VPN) .. .First level support in the form of voice or email.Network issued Password Resets, General application support questions. worked with users to identify problems, troubleshoot, resolve or escalate issues to another level, and document activities in an incident management system .. Responsible for thoroughly documenting work performed, and all technical issues. .. Restart,or overrides failed jobs to completion in the scheduler.
.. Operated the Storagetex Development and Production nearline 9310 Tape Silos .. Running mail and mailout jobs. Transfer reports from mainframe to PC's. .. Monitoring the systems for outstanding messages and job errors .. Running nightly batch and save jobs.via the AS/400 robot/schedule tool.Intial first level corrective action .. Restart,or overrides failed jobs to completion in the scheduler.
.. Monitor system consoles and display panels for outstanding mount requests and messages .. Experience with Operating Systems software such as:MVS/JES, VM/VSE, AS/400, Midrange Systems .. Experience with Virtual Tape Servers / Automated Tape Library (VTS/ATL). Experience with related media types .. Experience with Tape Management Systems such as:CA-1, Control-T, Dynam-T, REEL.Experience with IBM 3490E/3590
Rutgers University 11/1999 - 5/2003 Computer Operator New Brunswick, NJ
.. Working on the OS/390 Mainframe.Was charged with monitoring all batch jobs .. Used Opce/Tivoli...to keep track of the jobs and resourses used .. Operating the OS/390 MVS/ESA/JES2 in a large Data Center .. Monitoring subsystems WSS, OPCC, and TTR lines. .. Operate three Xerox 4890, 4135, and the Xerox DP-115 Docuprint laser printers, and one IBM impact printer .. Running user jobs in the system, handling abends. Running offline print jobs. Provide output services and distribution for our users .. Monitoring our web pages on the internet, e-mails, and network services Desktop help for inhouse End-users.
Education New Brunswick High School New Brunswick, NJ High School Diploma: Graduated: 6/1977 Additional Education School Of Data Processing Edison, NJ 5/1981 Computer School