QA Lead Resume

Title
QA Lead

Primary Skills
QC, QTP, Web, Java, Financial

Location
US-NY-New York (will consider relocating)

Posted
Mar-17-09


SUMMARY:

8 years of extensive IT experience in Software Quality Assurance/Test Engineer of Web and client/server applications on Windows and UNIX platform. Expertise in analysis and design of applications. Well expert in the area of both Manual and Automation testing. In addition to working with clients converting to more iterative and incremental methodologies (including one of the largest enterprise Agile rollouts to date), Strong business and system requirement analysis experience.

· Extensive experience in all testing methods including manual and automated testing using the Mercury tools such as HP Quick Test Pro 9.5/ 9.0/ 8.0, Win Runner, Quality Center 9.0/ 8.0 and Load Runner.
· Professional Experience in Securities and Trading Brokerage/ Banking, HealthCare/Pharmaceutical applications and strong understanding of mortgage lending applications and financial systems background.
· Experience Using Analytic tools such as Cognos PowerPlay 7.3 and Siebel Analytics 7.8.4 and Business Object Report
· Testing Web service SOAP testing, using XML spy
· Familiar with Global Financial Markets (FX, Equities, Securities, Money Market, Portfolio Management, Risk Management) or - Treasury systems
· Extensively created and documented Test Plans, Test Cases, Use Cases and Test Scripts relates with .Net environments.
· Documented and implemented structured QA methodologies.
· Writing test plans and executing them to ensure full test coverage and quality product releases.
· Familiar with Performance, Stress, Load and Volume Testing.
· In depth business knowledge of Banking with over 3 years of FIX protocol environment and CRM applications.
· Strong Interpersonal and Analytical skills.
· Extensive experience in the field of Software Quality Assurance and Application Testing.
· Well versed with all Phases of SDLC (Software Development Life Cycle) Process with respect to testing
· Possess high technical aptitude and high level of analytical ability.
· Team player and have good verbal and written communication skills
· Proven Communication, Presentation Skills and Leadership Qualities

Certifications:
· HP Quick Test Professional version 9.5, March 2008
· Comp TIA A+, Network+, Cisco Certified Network Associate (CCNA)
· Linux (RedHat), Microsoft Certified Systems Engineer (MCSE)
· New York Stock Exchange Inc., Securities Representative series 7, April 2004
· NASD, Uniform Securities Agent series 63, May 2004


SKILLS:

Testing Tools: Watch Fire, Web XM, XML SPY, Quality Center 9.0, Test Director 8.0/7.6/7.2, Win Runner 7.6/7.0/6.5, Quick Test Pro 9.5/9.0/8.0, Load Runner 7.6/7.2, Rational Suite, Silk, Rational Robot
Languages: Assembler, C++, Perl, Java, COBOL, MUMPS, Visual Basic, ASP.Net
O/S: Windows9x/NT/2000/XP, Linux (RedHat), Qwest, UNIX
Databases: Microsoft Access, Cimage Sysadmin, FoxPro, SQL Analyzer, Oracle 11/9i, Civic, Siebel77-78.MaxIS, Lotus Enterprise Integrator 6.5 (AS400/DB2 and Oracle)
Bug Tracking Tools: Rational Clear Quest, PVCS Tracker, Bugzilla
GUI Tools: Visual Basic 5.0/ 6.0, Crystal Reports 4.6/6.0
App/Web Servers: Apache, Tomcat, Web logic, Web spheres
EXPERIENCE:

Broadridge Financial Solutions, Inc. 1/08--Present
QA Team lead
For Prime Brokerage client Merrill Lynch and Goldman Sachs, Broadridge offers Brokerage Processing Services (BPS) to support trading requirements, including stock loans, repos, DVP and RVP trading, cross-border trading, and multi-currency processing. Services offer institutional investors to execute and process trades seamlessly, from order entry all the way through to customized post-trade reporting, for equities as well as fixed-income securities. Portfolio Management such as, Real-time access to balance, positions and transaction history, Realized and unrealized gains and Losses, tax load accounting, trade order entry, Automation credit checking, Real-time quotes, and research screen tools. Corporate Database Application is a 3-tier client-server based online and batch application that provides system functionality and supports business rules for maintaining Employer, Participant,and T-Log information. It processes data transaction files that are transferred between the HP/Unix Server based application and mainframe legacy applications. The BPS system provides links to: BLOOMBERG, OASYS, Alert, SID, LOADNet, GlobalOne and all major exchanges. In addition, the BPS system also provides real-time interfaces to DTC and the DTC ID system.
Responsibilities:

· Job operated within a very agile environment, employing 2-4 week sprints, daily scrum meetings, burn-down charts, task weighting, pair programming, refactoring, presentations and review.
· Attended requirements and design meetings, review and analysis of requirements and design documentation.
· Coordinate with the direct clients Merrill Lynch and Goldman Sachs, such as user requirements, functionality, project overview and risks.
· Organized five QA resources on site and five from India.
· Performed manual, automated testing including functional, system and performance testing in all different Internet browsers (IE6/7, FireFox2/3, and Safari).
· Exporting and importing data into ORACLE Tables to perform database testing.
· Testing on market data from Me-too functionality.
· Used HP Quick Test Pro 9.0 to provide automated testing for the current application or any other assigned application.
· Designed and implemented system to archive Foreign Exchange trade reports on to microfiche
· Build test cases on electric quarterly report flow requirements by SEC rules
· Created data-driven tests and synchronization points in HP Quick Test Pro script to help solve key problems.
· Interface testing by comparing flat files from the exchange information against application.
· Wrote Perl scripts to analyze the regression results.
· Adding multiple checkpoints, parameterized points, recovery scenario points within the application with Quick Test Pro.
· Involved in testing of GUI by inserting checkpoints in HP Quick Test Pro scripts for single or multiple objects and text.
· Used HP Load Runner 9.0 to provide performance testing for the current application or any other assigned application.
· Provided support for Unit and UAT testing as required for the application or any other assigned application.
· Worked in FIX Orders, FIX Options, Messaging formats (Administrative, Application) Support, Change Management and IT Operations against Client/sever.
· Used Load Runner to check the source of performance delay: network or client delays, CPU performance, I/O delays, or issues with database server.
· Swift Protocol Transactions were identified and validated them.
· Used HP Quality Center 9.0 to house all test documentation and report/track all issues and defects.
· Designed, documented, built user interfaces for, and constructed queries for large-scale databases in both Microsoft Access and SQL Server.
· Wrote several test cases to ensure all OATS and SEC compliance reporting is within specification.
· Create test data schemas for XML interface test.

Environment: Java / J2ee, WebSphere 5.0, Oracle 11i, Perl, HP Quick Test Professional 9.0, WinRunner 8.0, HP Quality Center 9.0, Windows XP, TOAD, Lotus Enterprise Integrator 6.5 (AS400/DB2 and Oracle).

Dreyfus Financials/ The Bank of New York Mellon Jan 2007 -- Dec 2007
QA Team lead

Dreyfus Financial offers a variety of products including mutual funds, annuities, asset management, securities brokerage, banking and trust services and real estate brokerage franchises. The Financial Information exchange (FIX) protocol is a messaging standard developed specifically for the real-time electronic exchange of securities transactions to improve the global trading process by defining, managing, and promoting an open protocol for real-time, electronic communication between industry participants. The project involved a Java application server that connects Prudential Services to third-party brokers for the purpose of communicating Financial Information Exchange messages. It provides full FIX functionality for the trading applications of Fixed Income, Equities and derivatives, including Orders, Executions and Indications.

QA Responsibility:

· Attended requirements and design meetings, review and analysis of requirements and design documentation.
· Lead ETL designer/developer, Co-Architect of 500 GB data warehouse for a large ISP/Cable company.
· Administered version control using CVS. Used Rational Clear Case/Clear Quest to support version control and change tracking system.
· Put in-place the version control, refined code base to increase user's experience; and introduced use of Agile methods within my team.
· Performed manual, automated testing including functional, system and performance testing on both Front-End and Back-End Testing.
· Change / Incident management using Rational Clear Quest. Manage and update defect tracking systems and change management systems
· Performed ETL testing are to validate each independent program component individually against its desired behavior and performance with the valid set of inputs (normal behavior) as well as with erroneous inputs (exceptional behavior).
· Involved in testing of GUI by inserting checkpoints in HP Quick Test Pro scripts for single or multiple objects and text.
· Worked with Siebel-Web protocol/ http/Java/ WinSock Protocols and performed Load testing on standalone Siebel application.
· Created data-driven tests and synchronization points in HP Quick Test Pro script to help solve key problems.
· Designed and developed a series of ETL processes to allow for the addition of new capabilities to a 15 TB data warehouse for a large retail organization in an engagement that came in on time and well under budget.
· Using Siebel Analytic for Data Warehouse Reporting and Business Object for SAP related product and direct sales verifications.
· Involved in testing of GUI by inserting checkpoints in HP Quick Test Pro scripts for single or multiple objects and text.
· Performed Functional, Unit, Regression and User Acceptance Testing (UAT) testing as required for the application or any other assigned application.
· Worked in FIX Orders, FIX Options, Messaging formats (Administrative, Application) Support, Change Management and IT Operations.
· Extensively used Complex SQL queries and UNIX commands to first verify the data at file level and then at database level.

Environment: Java / J2ee, Websphere 5.0, Oracle Warehouse Builder 10g, Oracle Workflow, Informatica, AIX, Sun Solaris, HP Quick Test Professional 9.0, WinRunner 8.0, HP Quality Center 9.0, Rational Clear Case/Clear Quest/ Robot Windows XP, Oracle TOAD.



Franklin Templeton Investments, NJ Jan 2005--Dec 2007
QA Lead

Franklin Templeton's Global transaction services (GTS) Phase-2 offers a wide range of cash management and tracking capabilities to the users. The system consists of different modules namely -- Check Management, Global Information Reporting, Automated Clearing House and Real Time Gross Settlement (RTGS) modules. All business applications on a network of 190 AS/400s; software development and distribution across all systems; interfacing various POS devices using APPC or BI-SYNC communications; distributed time and attendance system; payroll; Managed projects for six programmers and one analysts; performance reviews.

QA Responsibilities:
· Reviewed the Business Requirement Documents, Functional Specification documents, Technical Specifications to get a better understanding of the system on both technical and business perspectives.
· Conducted Discussions and meetings with designers to understand the application and the overall functionality of the system.
· Executed test scripts developed with Quality Center to perform functional testing on the securities business reporting application.
· Prepared the Line of Estimate document for the RTGS -- Outgoing Payments Module.
· Created test scenarios for the Outgoing Payment module as per the Business Requirements and the Technical specification documents.
· Tested in the Integration environment prior to the QA environment.
· Pulled data from a combination of Oracle and Access databases, processed the data, and wrote it out to Excel and Outlook using Microsoft objects.
· Set up WebSphere MQ, created Queue Manager and verified that the XML messages in the queue reach their destination.
· Developed and executed HP Quick Test Pro Test Scripts for Testing the Functionality, GUI, Security, and usability of the Join Process.
· Used SQL Server 2000 and Query Analyzer import and export data, store it in tables, manipulate it via views, and use stored procedures on a daily basis.
· Performed the Back-End integration testing to ensure data consistency on front-end by writing and executing SQL queries on the Oracle database.
· Developing desktop testing tools and utilities for MMCIS quality assurance teams with Visual Basic 6.0 and MS Access.
· Prepared weekly and monthly status reports for managerial reference.
· Regression test all Instinet Crossing trade reporting to the NYSE and NASDQ for: CAT, ACT, NOI and OATS to ensure each trade report message is contributing a correct value that matches each trade executed.
· Bug Reporting and Closure.

Environment: Java / J2ee, WebSphere 5.0, Oracle 9i, HP Quick Test Pro 8.0, HP Quality Center 9.0, Windows XP, TOAD, AS400/DB2, Access, MS SQL server, Lotus Enterprise Integrator 6.5 (AS400/DB2 and Oracle),

Michael J Fox Foundation, NY 1/03-12/04
QA Tester

The New Redesign of “The Michael J Fox Foundation” site, which aims to identify the most promising Parkinson's disease-related research and raise the funds to assure that the best research, is supported. The implementation of denotation process, CRM related features and other fulfillment process have added. The Monthly Wages and Pay Bill System prepared the package wages and paid the bills of the company. Implemented are enterprise wide client/server infrastructures, As/400 based Email, Inventory, Receiving application using RF devices to upload data to AS/400, Commercial quotes, and Labor scheduling.

QA Responsibilities:
· Actively involved in writing, executing, and analyzing functional, regression, database checkpoints and data driven test scripts.
· Enhanced Quick Test Pro Script using different User-Defined-Functions.
· Analyze business and system requirements, mange development of specifications to create and execute detailed test plans, and verify bug fixes.
· Used Quick Test Pro for automating manual test cases for regression testing.
· Involved in testing of GUI by inserting checkpoints in Quick Test Pro scripts for single or multiple objects and text.
· Build up SQL queries to get data from both source and destination and to compare them in the test bed.
· Maintained batch and daily transaction reports showing the details of all charges, payments, and adjustments.
· Reporting of the test execution. It was a manual effort as no test management tool as such was being used there. Defect Reporting and retesting the fixed loads. The defect management was also a manual effort there as there was no test management tool as such.
· Conduct Web testing in different environments in Test, Staging, and Production.

Environment: Solaris 5.8, AS400/DB2, Access, MS SQL server, SQL Loader, Visual Cache Basic, Shell Script, PL/SQL, WinRunner, QTP 8.0.



Ministry of Finance and Revenue, Yangon, Myanmar Jan 2000- Nov 2002
Business and QA Consultant

The application tested has been used in the user profile management system and to generate a bill for every user at the end of every billing cycle. The application also communicates with the database server to obtain the user details such as what plan user is on, what part of talk time is free and what is not. Then after obtaining the data the application performs an operation of generating a report about the user's usage for the month to be billed. The testing of application involved rigorous regression and performance testing.

QA Responsibilities:

· Attended requirements and design meetings, review and analysis of requirements and design documentation.
· Reviewed Business Requirements Documents and the Technical Specification.
· Actively participated in creating requirements traceability matrices, and test plans.
· Developed test conditions and test scenarios at which the application was thoroughly tested according to Business Requirements.
· Performed manual, automated testing including functional, system and performance testing.
· Managed the testing process, bug reporting, analyze the test results, track the progress of system testing, and provide daily status to Test Manager.
· Participated in all phases of the Software Development Life Cycle.
· Used Mercury Quick Test Pro to provide automated testing for the current application or any other assigned application.
· Involved in testing of GUI by inserting checkpoints in Quick Test Pro scripts for single or multiple objects and text.
· Provided support for Unit and UAT testing as required for the application or any other assigned application.
· Team participation in implementation of patches and other code fixes with Production Support, Change Management and IT Operations.
· Created data-driven tests and synchronization points in Mercury Quick Test Pro script to help solve key problems.
· Executed and monitored scenarios for load, stress and performance testing.
· Recorded Load Runner Vuser scripts implementing parameterization both manually and by data driven wizards in Virtual User Generator.
· Designed scenarios and used Load Runner Controller to monitor all Vusers in a scenario from a single workstation.
· Proficient in back-end testing using SQL with Oracle 8i/ 9i, SQL Server 2000, DB2
· Communicated results to Support Team and helped in creation of final Report.
· Respond to technical direction from QA Manager and QA Project Leaders.
· Experience working with Mainframes.

Environment: Mercury Quick Test Pro, Load Runner, Test Director, Web sphere, UNIX, Java, XML, SQL, Oracle 9i, Perl, J2EE, Windows NT.


EDUCATION:

St. John's University, NY

MBA, Computer Information Systems for Managers Dec, 2002
Bachelor of Science, Computer Science (Business Minor) Jan, 1999

Certifications
· HP Quick Test Professional version 9.5, March 2008
· Comp TIA A+, Network+, Cisco Certified Network Associate (CCNA)
· Linux (RedHat), Microsoft Certified Systems Engineer (MCSE)
· New York Stock Exchange Inc., Securities Representative series 7, April 2004
· NASD, Uniform Securities Agent series 63, May 2004



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