Resume of Program Analyst

Title
Program Analyst

Primary Skills
Developed policy and conducted analysis related to programs, operations and management services

Location
US-VA-Alexandria

Posted
Aug-11-07

Experience: DEPARTMENT OF LABOR Washington, D.C.

Program Analyst June 07 - Present
Developing policy and conducting analysis related to programs, operations and management services throughout the entire agency within the Acquisition and Management Services Division.

MBA Fellow June 05 - June 07
Strategic planning, project management, financial analysis, business process reengineering and contract management for various sub-agencies. [Washington, D.C. and San Francisco, CA]

DEPARTMENT OF DEFENSE Dahlgren, VA
Financial Analyst May 04 - Mar 05
Adapted analytical techniques employed in the private sector with new capabilities for application to the federal, classified environment. Used knowledge of international relations, and of social, economic and political issues to perform computer modeling, financial analysis and project management to produce in-depth analytical reports and develop strategy. Also performed evaluations for software purchase contracts. [Obtained an active Secret clearance with Top Secret/SCI in progress]

SERVICEMASTER CORPORATION Memphis, TN
Management Consultant Jan 04 - Mar 04
Researched, organized and analyzed internal controls and system implementations for all business units and multiple industry segments. Performed audit procedures for IT/IS systems, corporate contracts, and accounting/financial systems per ISACA and Sarbanes-Oxley policies/guidelines.
Collaborated with Deloitte & Touche throughout all projects, to include frequent interfacing with CEOs, CFOs and CIOs throughout sub-organizations.

FEDEX CORPORATE SERVICES Memphis, TN
Business Analyst Apr 03 - Nov 03
Developed business cases, project proposals and market research packages for decision support systems. Led business intelligence projects and performed cost/benefit analyses and contract negotiations/administration. Designated Project Manager for Data Analytics project from inception to implementation.

Systems Analyst Oct 99 - Apr 03
Provided engineering support for information systems and communications software including research & development, technical analysis and network management. Further duties included system design, implementation of laser and network surveillance systems, and administrative support on multiple contracts.
Extensive capital budgeting analysis conducted to accept and/or reject technology and business intelligence projects. Business cases completed on software development costs and hardware costs which led to full system implementation and resulted in increased revenue recovery. Successfully conducted vendor negotiations for large IT projects and product integration for pre-existing systems.

THE UNIVERSITY OF MEMPHIS Memphis, TN
Teaching Assistant Aug 97 - May 99
Supervised and instructed students in lab/classroom environments involving electronics applications and management information systems (MIS).


Education: The University of Memphis Memphis, TN
Master of Business Administration May 2003
Finance




The University of Memphis Memphis, TN
Master of Science Dec 1999
Engineering Technology

Middle Tennessee State University Murfreesboro, TN
Bachelor of Science Aug 1997
Communications

Accomplishments: Dept. of Labor
* Primary member for both cost and technical evaluation teams for multiple contracts
* COTR for complex technology and telecommunications contracts
* Worked extensively with OASAM centers and regional offices assessing the Records Management Program
* Developed and disseminated departmental and DOL-wide policy and procedural guidance
* Developed memoranda and other official communication for Directors, the Deputy Secretary and the Assistant Secretary
* Performed duties as the acting Purchase Card Program Coordinator including policy analysis/implementation and collaboration with OMB, OPM and GSA
* Developed weekly stewardship procurement reports for the DEPSEC, OIG and FEMA covering micro-purchases, sole source acquisitions, and acquisitions using regular and emergency procurement authority
* Conducted strategic planning with the OCIO and SEM on COOP initiatives
* Collaborated with the Business Operations Center and the Office of Procurement Services on drafting and examining RFP, RFQ, SOW and MOU documentation and procedures
* Capital Budgeting and usage of the Cost Accounting Model (CAM) enterprise financial tool
* Participated in the eGOV Steering Committee with the CIO
Business Intelligence
* Project Manager for a Data Analytics project from inception to implementation - which fostered a minimum projected annual savings of $300K
Financial
* Extensive capital budgeting analysis conducted to accept and/or reject technology and business intelligence projects
* Financial models and reports developed to allow corporate business rule development
Technology Development
* Performed Conceptual Design, Functional Prototyping, and Implementation for Automated Package Sort Control System
* Business cases completed on software development costs and hardware costs which led to full system implementation and resulted in increased revenue recovery
* Successfully conducted vendor negotiations for large information technology projects and integrated products into pre-existing and new systems
Awards
* DOL - Special Act Award (Silver) & Multiple Cash Awards for Performance
* Multiple FedEx Bravo Zulu Awards for Outstanding Achievement
* Army Achievement Medal - for distinguished meritorious performance
* Army Commendation Medal - for an act of heroism

Certifications: Microsoft Certified Professional (MCP)
Project Management Professional Candidate (PMP)

Military: U.S. ARMY El Paso, TX
[Scout/Administrative Specialist] Jan 91 - May 93
Served as the team leader for strategic units and logistics including reconnaissance operations, contract administration and electronic systems management.

Training: Contracting Officer's Technical Representative (COTR) Training {DOL} - 2006
Project Management Professional (PMP) Training - 2005-2006
Federal Appropriations Law (Full Course) - 2006
American Management Association Leadership Course - 2005
Contracting Officer's Representative (40 hours) {Dept. of Defense} - Oct 2004
Six Sigma - Yellow & Green Belt Training - Mar 2003
Business & Technical Writing - May 2000
Manager's Training ("Aspire to Management" for leadership succession) - Nov 1999

Affiliations: National Contract Mgmt Association. Toastmasters. IEEE. NSBE. NBMBAA. AFP. AMA

Certifications
See above


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