RESUME DETAILS

PROFILE
A "friendly-forward" Network Application Engineer tenured in systems integration, LAN/WAN/Telecommunications needs analysis, design and implementation. Advanced Sales Engineering proficiency and experience is the active focus upon a personal integrity based revenue model, seeking the best design concept while achieving exemplary results. Multi-level interpersonal communication skills provide advancement of execution realizing success of business objectives.

EXPERIENCE
Network Application Engineer - 1999 - Present
Time Warner Telecom, Overland Park, KS

SUMMARY
In-depth knowledge of systems integration, routing/switching, facilities based, wireless broadband voice/ data networking needs analysis, design, project management and implementation highlight many talents. Experience engaging varied by market include SMB to Enterprise scope clients. Pre/Post Sale support of Field Sales, Major/Strategic, and Agent Channels are enhanced by an intuitive simple approach to concern resolution by working with customers, understanding needs/wants, and interacting with those internal and external entities responsible for the particular aspect of realizing the desired result. A diverse aptitude of global business perspective allows a broad base of knowledge and experience to implement a focus towards revenue actualization. The means to deliver measurable results are demonstrated by keen tenured experience relating to company objectives; vendor collaboration, CxO engagement, presentation and execution. Technologies of understanding and working performance include, LAN/WAN.x systems integration, CLEC/ICP/IXC market space applicactions of NxT integration/voice/packet/frame, multi-T voice/IP, H.323/SIP protocols, unified messaging, DSL, SMDS, SONET, ATM, Metro Ethernet, QoS/CoS/Traffic Mangement, Long Haul, Private Line, DSx>OCx, Large Carrier access/wholesale engineering collocation environments.

EMPLOYMENT
Internal Technical Support Analyst - 1996 - 1999
Sprint PCS - Sprint
Strong inter-personal communication skills developed by direct customer facing experience, large retail computing center and outside system integration sales encapsulated by expansive knowledge of board level electronics, computing hardware and software applications provided internal Sprint clients with support necessary to maintain successful fast pasted business operations. While teaming with internal support management, facilities management, and network engineering, demonstrated and provided Sprint PCS and Sprint internal customers' solutions relating to software applications, and those applications assisted in determining future networking and support requirements of internal users. Performed as ACD System Admin providing call detail analysis.

EDUCATION &
A.A.S.
Johnson County Community College
Computer Systems Technology

STATEMENTS
Indiana Senate Page serving: Senator Dan Quayle Senator Richard Lugar Close-UP Foundation scholarship Interconnecting Cisco Network Devices IEEE Associate Member

Military Service
U.S. Army 1983-1991
Disabled Veteran
Secret Clearance
Army Service Ribbon
National Defense Service Medal
Army Commendation Medal
Good Conduct Medal 2nd Award
Overseas Service Medal
Army Achievement Medal 2nd Oak Leaf Cluster
Non-Commission Officer Professional Development Ribbon
Southwest Asia Service Medal w/ 2 Bronze Service Stars

Certifications
See above

CONTACT DETAILS

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