Resume of CIO / CTO

Title
CIO / CTO

Primary Skills
Project Management, Senior IT Management, Wide Area Network Design and Deployments PBX Telecommunication Systems

Location
US-NJ-Hackensack

Posted
Jan-11-07

EXECUTIVE PROFILE

A 15-year veteran of senior IT management with a strong focus on project management and litigation practice support. Was the director of information technology for several large international law firms before establishing ETI in January of 2000. Demonstrated managerial skills built on a foundation of continuing hands-on experience with the implementation, design and support of various complex multi-tiered network infrastructures. Visionary and goal-oriented executive with experience in planning, developing and implementing cutting edge technology solutions which address firm needs and increase business opportunities and productivity. Develop strategic plans for implementation and operation of client services, product support, quality assurance and training programs. Initiate and enforce strict budgetary controls. Skilled at reassessing company needs and promoting growth. Adept at risk management, business continuity, disaster recovery, trouble-shooting, problem-solving, and negotiating. Helped to build a large Project Management Office ("PMO") for TD Waterhouse. Also helped to build a disaster recovery center for Merrill Lynch which went live on September 11th after the destruction of the World Trade Towers. Experienced in joint application development, benchmarking, capacity planning, project management and resource allocation. Specialize in building superior teams which support and enhance all areas of IT operations. Willing to take risks and able to sell new technological strategies at a senior level. Excellent communications skills supported by an ability to explain complex technology in plain English without the need for unnecessary technical jargon. Extensive knowledge in litigation support and electronic discovery including a complete understanding of the Civil Practice Law Rules ("CPLR") for New York and a comprehensive understanding of the Federal Rules. I believe that my experience and exposure to the consulting, medical, and financial services industries has greatly enhanced my overall technology knowledge and my experience in project management has been extremely helpful in all of these different disciplines

AREAS OF EXPERTISE

Wide Area Network Design and Deployments
PBX Telecommunication Systems, VoIP, Leased Coast Routing and VPN
Project Management and Project Management Methodologies
Creation of new revenue streams which leverage existing technology investments.
Building strong IT Teams with a focus on Customer Service
Design Enterprise Mobile Messaging Systems, Good Technology and BEZ Blackberry Servers
Litigation Support Tools, Summation, Concordance and Trial Director
Design and deployment of Document Management Systems DM 5, Hummingbird, iManage and Worldox
Case Analysis tools, CaseMap, TimeMap
Docketing and Calendaring, CompuLaw, Managing Attorney
OCR and Imaging Tools, Opticon, IPRO and Adobe
iConnect, Ringtail, Attenex, Extractiva, LiveNote
Computer Forensics and EDD
Trial Preparation and Presentation
Contact Management CRM and Email Archiving, InterAction, Zantaz, KVS
Datacenter Consolidation and Database Management
Budgeting and Profit & Loss
Sales & Marketing and Mergers and Acquisitions
SAN Storage Systems and (Roaming Litigation Support Systems)
Training, Coaching and Mentoring
Security, Disaster Recovery and Business Continuity
Leadership, Strategic Planning and Vendor Management

CAREER ACHIEVEMENTS
* Built a White Collar Criminal Defense Office located in Newark, New Jersey, headed then by Mr. Michael Chertoff, the former Assistant Attorney General for the US Department of Justice. Mr. Chertoff is now the Secretary of the Department of Homeland Security.
* Was recently a guest speaker for Microsoft and gave a live web cast entitled: AIM for Control: Tools and Tactics that Simplify Desktop Migration and Systems Management. A copy of the press release may be found here http://www.james-bandes.com/documents/speaker.pdf
* Implemented a national labor and immigration law firm's first-ever virtual private network ("VPN") and voice over IP ("VoIP") infrastructure. The newly created infrastructure replaced an obsolete and costly frame relay design saving the firm over $290,000 dollars in the first year alone on a newly negotiated three year telecommunications contract with Sprint.
* Helped train and educate many attorneys who resist the trend toward electronic discovery and wish to "practice law as usual". With the pending Federal rules about to change, and more and more data being created electronically, education and use of these types of systems will only continue to grow. Moreover, poorly written preservation Orders which do not address things like meta data, will only continue to place firms which do not understand this technology at a serious disadvantage.
* Helped to built a Project Management Office ("PMO") for TD Waterhouse utilizing the five phase Project Management methodology endorsed by the Project Management Institute and the methodology most often implemented by experienced Project Managers worldwide.
* Performed numerous needs analysis and technology reviews to help law firms create advanced litigation support departments. As part of the needs analysis drafted numerous executive summary reports for management which compared and contrasted numerous law firms against their peers and competitors.
* Created, designed and drafted all documents and marketing materials for a global 2.8 Billion dollar consulting firm to assist it with its sale of IT Consulting Services within the domestic United States. Documents included, all Business Plans, Contracts, Statements of Work, Project Plans, Non-Disclosures and joint Teaming Agreements. Sold $318,000 dollars in IT consulting services in 8 months.
* Create well-rounded IT technology teams, which included, Trainers, Call Center Support Specialists, System Engineers, Data Base Managers and Administrators, Network Administrators, Telecommunications Specialists and all other related IT support personnel. Teams are created with a special focus on Customer Service.
* Assisted with the implementation and deployment of a medical solution which captures streaming medical data from dicom or non-dicom imaging devices and generates customized reports. The system provides the data to clinicians in real-time around the world. The system in patent pending and is of course, one of a kind.

QUALIFICATION HIGHLIGHTS
*
Enhanced natural leadership skills obtained through training and experience with measurable results. Contributed to corporate strength by coaching subordinate managers who were later recognized and recruited to manage other units within the firm.
* As the director of information technology for the New York and New Jersey offices of Latham & Watkins, assisted the executive director with 400% growth of the Manhattan Office. The Office grew from 90 attorneys to over 380 after a successful merger with the former Richard Nixon law firm of Mudge Rose Guthrie & Alexander and Ferdon.
* Deployed a new web-based data mining system in several large law firms greatly reducing the amount of time needed to generate year-end reports. The web based "dashboard" portal type system "Handshake" enabled all legal IT systems to be accessed from one central point. The system allowed the firm's data to remain in its native applications and did not require any form of data warehousing or database replication. The system also provided real time access to all legal IT systems within the firm worldwide.
* Lead by example, am objective, care about how I am doing, don't seek the limelight, am firm but fair, listen well and am results oriented.
* Always assume responsibility for my actions, Do what ever I can to achieve success, always willing to learn something new.

PROFESSIONAL BACKGROUND
Small Business Owner - 2000 to Present
Excelsior Technologies, Inc., Hackensack, New Jersey

In January of 2000 I founded Excelsior Technologies, Inc. ("ETI") The company is a leading provider of technology and consulting services within the legal, medical and professional services markets. ETI offers a broad range of services to help companies achieve their critical business objectives and leverage their existing IT technology investments. ETI helps law firms, legal departments, hospitals and corporations to take advantage of information technology to improve their business processes, enhance their client services and increase their overall productivity.

* ETI possesses a unique and very specialized understanding of Electronic Document Discovery, Computer Forensics, Litigation Support and has crated several customized and one of a kind practice support systems. ETI has also been engaged to perform needs analysis and technology reviews for several law firms, providing benchmarking and strategic and tactical advice.

* ETI has continued to grow and its clients now include major financial and medical institutions such as Merrill Lynch, Thomson Financial and TD Waterhouse. Some of its current Health Care and medical clients include, Quantum Medical Radiology, Emory Adventist Hospital, Gordon Hospital, Newton General Hospital, Spalding Regional Medical Center and Walton Medical Center.

* ETI entered the Health Care industry as a result of the ever growing need to ensure network security for all electronic health care transactions. These regulatory and security issues were created by The Health Insurance Portability and Accountability Act (HIPAA). ETI also provides support for Medical mini-PACS systems and customized WAN designs for Multi Modality network support and data acquisition and delivery systems specific to the Medical and Health care industry.

Director of Technology - 1993 to 2000
Latham & Watkins, New York & New Jersey

Director of Information Technology for the New York and New Jersey offices of Latham & Watkins. Was responsible for all technology and telecommunications systems within the firm. Supervised a staff of 30, including three managers.
* Recommended and implemented a new extranet strategy which produced a new revenue stream of $178,000 from seven environmental clients in less than 5 months.

* Designed and deployed an iManage Document Management System ("DMS") capable of handling millions of Microsoft Word Documents and optically scanned images. Also created several customized optical imaging and OCR litigation and practice support systems.

* Implemented a new practice support system which included Citrix remote access and utilized Concordance and Opticon as its database and imaging solutions. The case involved millions of individual records taken from email, hard copy documents and required extensive attorney training.

* Engineered and designed a customized litigation support imaging and OCR system for 66 Tobacco Litigation attorneys before the creation of "out of the box systems" like Concordance, Opticon, Summation and IPRO.

* Senior member of the management team, which supervised the firm's transition to Elite's new GUI Accounting System. The system was deployed on a Hewlett-Packard 9000 T500 Server running HP UNIX.

* Designed and implemented the firm's first Intranet, which included 3,000 nodes spanning seven domestic locations with additional offices located in Moscow, Hong Kong, Tokyo and Singapore. Data Center Operations were increased to 7 x 24 support and spanned several different time zones.

MIS Director - 1991 to 1993
Darby & Darby, New York, New York

Manager of Information Systems. Was recruited to build an IT Department and design the firms first IT Infrastructure and electronic email system.

* Implemented new e-mail solution and Wide Area Network infrastructure, increasing the firms overall productivity.

* Introduced new technology to the firm increasing the firms capabilities and lowering its overall cost of operations.

* Installed dial-in servers and optical storage imaging systems, which greatly improved productivity and reduced costs associated with litigation support.

* Developed and supported a specialized custom designed patent and trademark tracking system.

EARLY CAREER EXPERIENCE IN LAW FIRMS AND THE MILITARY

Developed both technical expertise and leadership skills during an enlistment in the United States Air Force. Upon discharge, spent the next eight years working in junior positions at several law firms and corporate legal departments beginning with my father's on Long Island - developing a focus on providing technology solutions at increasingly sophisticated levels. During this time, put myself through college at New York University and obtained my BA in International Business with a minor in computer science.

Coastal Oil New York, Inc.
Legal Assistant, Corporate Department 1989 - 1991

Lanzone & Kramer
Managing Clerk and Legal Assistant 1987 - 1989

Warshaw, Burstein, Cohen, Schlesinger & Kuh
Managing Clerk and Legal Assistant 1987

Reboul, MacMurray, Hewitt, Maynard & Kristol
Legal Assistant, Trademark & Product Liability 1985 - 1987

Mudge, Rose, Guthrie, Alexander & Ferdon
Legal Library Clerk 1984 - 1985

RECENT SPEAKING ENGAGMENTS

Microsoft Partner Event, AIM for Control: Tools and Tactics that Simplify Desktop Migration and Systems Management, Atlanta, Georgia June 23, 2005

EDUCATION
B.A., International Business, Minor: Computer Science - 1989
New York University NYU, New York, New York

Certifications
See above


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