EDUCATION DEVRY INSTITUTE OF TECHNOLOGY Oak Brook, IL 10/04 Bachelors Degree of Administration with a major concentration in (BIS) Business Information Systems Management.
CERTIFICATES Information Technology Infrastructure Library (ITIL foundations) 5/08 Veterans Administration VistA Foundations 3/07
PROFESSIONAL EXPERIENCE
Dec 03 -- Oct 07 Modis Inc./Hines Hospital OIFO Hines, IL Project Lead/Software Analyst and Testing/Configuration Management • Project lead for Remote Order Entry Systems (ROES) until project was released in June 2007 o Made sure ROES made its project release deadlines, met milestones, and was within budget when the project was released. o Made sure ROES followed the Veterans Administration (VA's) Standard Operating Procedures (SOPs) and Quality Assurance Guidelines. • Project lead for Clinical Procedures o Made sure patches for Clinical Procedures met their milestones and were within budget. Made sure Clinical Procedures met the VA's Standard Operating Procedures and quality assurance guidelines before release. • Configuration Management using Clear Quest software for Hemodialysis and Clinical Procedures Projects. • Created and updated Schemas within Clear Quest software for Hemodialysis and Clinical Procedures Projects • Vitals, Clinical Procedures, Radiology, Remote Order Entry Systems (ROES), Hemodialysis, and Blind Rehabilitation, Audiology & Speech Pathology were Client to Server manual SQA testing • Blind Rehabilitation was Java and 508 Accessibility testing o Certified in 508 Accessibility Testing for Software • Created Test Scripts with screen captures • Performed Regression Testing, Black, Gray and some White Box testing. • Tracked software issues using ClearQuest • Techwriting and screen captures for software User Manuals
June 92 -- November 03 Comcast Cable Oakbrook, IL Executive Support/Research Analyst Advertising Department • Create, maintain and distribute confidential reports for management and sales force • Primary resource in the integration, maintenance, upgrades and removal of research related computer software systems for all branches • Train all Account Executives and Sales Assistants on research software • Provide on-going software support to branch offices • Take initiative to resolve customer issues • Create research proposals and analyze research and inventory data • Responsible for producing insertion orders for implementation • Acting sales manager when the sales manager was out
Software Experience: Proficient in Office 2003, Word, Excel, PowerPoint, Outlook and Access, Visual Source Safe, Microsoft Live Meeting, WebEx, VistA Foundations, TeamPlay, Crystal Reports, Remedy, and Rational Software (Test Manager, ClearQuest, and RequisitePro), Project, and Certified 508 Accessibility Testing. Front Page 2002, HTML Web Page Development, Visual Basic 6.0 Proficient in Office 2000, Word, Excel, Access and PowerPoint, Outlook, Windows 98, Word Perfect 6.1, Lotus, CCMS, Exchange, Strata, and Media Audit.
Certifications
ITIL Foundations (IT Service Manager)
CONTACT DETAILS
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