Project Manager/Analyst Resume

Title
Project Manager/Analyst

Primary Skills
project management,analysis,vb.net,oracle

Location
US-NJ-North Brunswick

Posted
Oct-05-09


EXPERIENCE SUMMARY:

• 9+ years of IT experience in Project Management, Customer Interfacing, Software analysis, design and development.
• Proficient in objective analysis of existing business processes and modeling new processes to cater to client necessities and pain-areas.
• Predominantly worked on Microsoft technologies, with core technical competencies in VB.NET, ASP.NET, VB, ASP, XML, Legacy COM/DCOM and relational databases such as SQL Server & ORACLE.
• Project Management experience in SDLC environment using the Global Delivery model and implementation of complex business oriented Applications in varied functional and technical domains.
• Followed Iterative, RUP, Waterfall and Agile methodologies for execution of the projects.
• Proficient in designing database relationship diagrams using Erwin and SQL Server.
• Obtained client appreciation in form of certificate as well as accolades in the role of an Onsite coordinator at Key Bank account for dedicated efforts and adequate knowledgebase in supporting real time banking applications.
• Possess a sharp learning curve and can adapt to different technologies in very short time, as in case of Visual Dbase for Vision Project and Microsoft Commerce Server for WebCommerce project.

AWARDS AND RECOGNITIONS:

• Had been adjudged a top 10% performer in Wipro, with a total strength of over 50,000 employees and was rewarded through the WESOP. Also been selected under CAB 2004 program & WIRE program, both based on performance.
• Consistent 5/5 CSAT ratings in multiple projects that I have managed and successfully executed.
• Had been awarded multiple Certificate-of-Achievements towards successful project completions.

TECHNICAL EXPERIENCE:

• Project Management Tools: MS Project, Visio, Six Sigma Tools, Microsoft Office Suite including Word, Excel, and PowerPoint.
• Databases: MS SQL Server 7/2000/2005, MS Access, Oracle 9i.
• Software Engineering Methodologies/Tools/Technologies: .NET Framework, COM/DCOM, WinCVS, Erwin, MS Visio, UML, MS Visual SourceSafe, OOAD, SOFTWARE TESTING, UML.
• Development/Productivity Tools: ADO, Crystal Reports, Visual Basic, Visual Interdev, Visual Studio .NET, Rational Rose.
• E-Com Frameworks/Web Technologies: ADSI Programming, ASP, ASP.NET, ActiveX, IIS, JavaScript, Microsoft Transaction Server, SOAP, VBScripts, XML, XSLT.
• Microsoft Enterprise Servers: Microsoft BizTalk Server, Microsoft Commerce Server, MS SQL Server.
• IT Security Services: Access Control & Single Sign On.
• Programming Languages: VB,VB.NET.





EXPERIENCE DETAILS:
Serenus Solutions, North Brunswick NJ 02/09- till date
Project Manager/ System Analyst- Performa

Perfoma: Web based Application that deals with tracking Performance Management for Providers based on pre-determined performance parameters. The application involves a data extraction module through ETL, complex data processing through Business Layer, generating critical reports for the end users. System helps compare performance between Providers, Medical Centers, based on common criteria.

My Role:
• Performed Requirement gathering & SRS preparation and also prepared the technical design document for the product.
• Played an active role in the design of the application using technologies such as ASP.NET, VB.NET, SSIS packages, Web Services.
• Helped design the standardized User Interface for Performa.
• Had been responsible for Resource Allocation, Project Monitoring and Control, Estimating & Cost Budgeting for the Project.
• Performed Project Plan Management, Risk planning, Scope Containment for the project and am working as the single point interface between client and development team.
• Developed Prototype of application with help of Development team and demonstrated it to Client.
• Ensured product was HIPAA compliant.

Environment:Agile, VB.Net, ASP.NET, Windows XP, Visual Source Safe, Visual Studio .NET, ER Win.



Verizon Wireless, Warren NJ 06/08-01/09
Project Manager/System Analyst-Multiple Projects (MOD 3.0, WAP Storefront, MP3)

WAP Storefront Handset Self-Service application will support the browsing and purchasing of RT and RBT. It will also allow the customer to subscribe to the RBT service, manage any RBT that they have in their account, create/modify a jukebox and manage caller IDs.

Music on Demand (MOD 3.0) will support the browsing and purchasing of Albums/Collections through handset. It will also allow the customer to subscribe to the RBT service, manage any RBT that they have in their account, create/modify a jukebox and manage caller IDs.

MP3 Verizon Wireless customers may browse, subscribe, purchase and manage RT and RBT on website today by launching the Media Store. Extending this functionality MP3 will support the browsing and purchasing of Albums/Collections through Media Store. It will allow Verizon Wireless to maintain a competitive position while increasing user convenience.

My Role:
• Worked as the Project Manager for multiple projects.
• Responsible for Customer Interfacing, Requirement gathering & SRS preparation for project.
• Designed the deck for GUI, catalog management and identifying the APIs for the project.
• Had been responsible for Scope Management, Resource Allocation, Project Monitoring and Control, Estimating & Cost Budgeting for the Project.
• Front-ended client meeting / release meeting and coordinated with different groups in clients/developers/production support/QA for solving the issues.
• Created and managed work breakdown structure (WBS) and scheduled the project plans.
• Managed projects with dollar values in over $1 million.
• Primary person for Interaction between client and developers team and Vendor and affected other IT systems.
• Resolved Vendor/business issues.

Environment: Oracle9i, VB.Net, ASP.NET, Windows XP, Visual Source Safe, Visual Studio .NET, ER Win, and Windows 2000 Active Directory Server.


Novartis Pharmaceuticals 8/06-5/08
Project Manager/System Analyst for PRIMO

The primary objective of Primo is to record and manage the product relationships of Novartis business systems, and provide multi-faceted views into the information based on user-specified criteria. PRIMO focuses to be an initial entry point to introduce data into the Novartis data warehouse and other down stream business processes through direct data export to external systems and reporting processes. It deals with Sales Force Automation ensuring pharma compliance and validation


I was responsible for the migration of Legacy PRIMO system to advanced .NET environment with a series of additional features. A normalized attribute-enhanced database & UI/Report enhancements were implemented. I had been responsible for:
• Responsible for Requirement gathering & SRS preparation along with small-strength onshore team.
• Altered existing business process to reduce pain-areas of end-users.
• Involved in the Design & development of PRIMO DB & Application as the Technical Project Manager.
• Performed Project Management, Resource Allocation, Estimating & Cost Budgeting for the Project.
• Actively involved in Unit and Integration Testing & deployment.
• Front-ended discussions with Client across the project Life Cycle.
Environment: Oracle9i, VB.Net, ASP.NET, Windows XP, Visual Source Safe, Visual Studio .NET, ER Win, and Windows 2000 Active Directory Server.

General Motors 10/05-7/06
Project Manager/System Analyst for Global Standard Inspection Process 1.0 (GSIP)

The Global Standard Inspection Process 1.0 project is intended to replace CQis 4.3.x in GMNA, STABS 1.0, and other systems currently employed at a GM manufacturing facilities to support the Standard Inspection Process (SIP). The primary function of the GSIP 1.0 system is to collect in-process inspection data and to communicate it as direct and meaningful feedback to production supervisors, product engineers, quality-assurance analysts, and assembly personnel. GSIP 1.0 will have two alarming methodologies: basic alarming, which is the equivalent of the current STABS alarming, and advanced alarming, which will be managed by GSIP 1.0 advanced server alarm service. In addition, comprehensive analytical reporting will be supported by the system.
• Involved in the GSIP Client module which is the On Floor Application that is used by the supervisors to log in data in the form of Vehicle Details, Faults, Root Causes etc, and obtain comprehensively crunched Reports.
• Involved in designing additional features for the system, analyzing bugs reported by the test users and assisting in fixing the bugs.
• Involved in LDAP Authentication, resolving of bugs, identify, test and log anomalies, suggesting improvements in project design and development, etc.
• Done estimates for project and performed Unit and Integration Testing.
Environment: Oracle9i, VB.Net, ASP.NET, Windows XP, Visual Source Safe, Visual Studio .NET, Crystal Reports, ER Win, and Windows 2000 Active Directory Server.

KeyBank 6/03-9/05
Project Manager/ Onsite coordinator for VISION System

VISION is an Operational Process management system based application consisting of Order Entry, Order Assignment, Order tracking, Product Delivery, Quality Control and Client Services. Key Bank's clients use Vision for Appraising, Titles and Closing for the Mortgage. Vision client server part has an accounting system, which is used for issuing checks to vendors and loans to clients. Vision system is loosely coupled to other enterprise applications using BizTalk Server. Vision has a client server part and web based portion (https://www.secolink.com). Client server part is receiving 2500 orders per day. The processing time for flood order (1100 orders per day) is 5 minutes SLA. Web based application is accessed across USA. I had received an award and certificate from client, for the best customer support, as Project Manager and onsite coordinator.

• Provided 24/7 Production support. Handled all the urgency problems without missing SLA's {Urgency 1's solved within 4 hour; Urgency 2's solved within 8 hour; Urgency 3's&4's solved within 40 hour}.
• Application owner for Vision and Primary point of contact for all the problems related to application. Analyzed the system and proposed and executed improvements by enhancements or by adding third party products (speditran for edi orders).
• Coordinated with client and updated ticket status in peregrine (earlier in ASIM).
• Handled all tickets (2- Urgency1's; 4- Urgency2's; 73- urgency3's; 8- Urgency4's) and change management system (27) and ensured the clean closure.
• Challenged to play the role of a Business analyst during requirement gathering for project.
• Worked for the better score in the vendor scorecard by qualitative and quantitative improvement (solved all the problem tickets without missing SLA, increased the score rating by 7%).
• Gathered the project requirement and communicating with offshore team and performed project estimations.
• Extensively used Lotus notes for all the collaboration, Problem Status Reporting and Problem Management Status.
• Performed disaster recovery for web servers and ORACLE database.
• DBA for Oracle and administrator for PVCS.

Environment: RUP, Oracle 8.x, Crystal Reports, MS Project, Power Builder, SQL*Plus, Visual Basic, Visual Studio. NET, Microsoft BizTalk Server 2000, ASP, VB.NET, Active X, IIS, VBScripts, HTML, XML, .NET Framework, COM/DCOM, MS Visual SourceSafe, PVCS, VisiBroker, Pervasive SQL, and Visual Dbase.

Marsh Inc. 3/03-4/03
Technical Lead and Offshore Coordinator for Global Broking Tracking System

System was used to track policies in the middle market sector that are placed through are Global Broking centers. System provided tracking and benchmarking information through reports and forms. Front-end was a Web-based transactional system, which is accessed by Marsh users. Reports were delivered in real-time.

• Interacted with the client to gather information about their business process, prepare the requirement specifications and detail design document.
• Primary person for Interaction between client and offshore team.
• Performed the first level production support for GBT.
• Led a team of 7 people and coordinated with client and offshore.
• Analyzed the system and done improvements by doing enhancements.
• Generated prototype for new reports and ad-hoc queries as per user request.
• Developed Visual Basic 6 components within Microsoft Transaction Server (MTS).
• Developed VB components on the server delivering an XML stream to a client ActiveX (VB) component that creates the Word document.
• Created reports with Actuate & Developed pages using ASP.
• Created Database in ORACLE automated the backup process of database, configured user privileges.
• Involved in unit testing of the application.
• Assisted in functional documentation, test case and writing of other utilities that were used during development.
Environment: Oracle, Visual Basic, Visual Interdev, ASP, Active X, IIS, Microsoft Transaction Server, RAD, VBScripts, HTML, COM/DCOM, MS Visual SourceSafe, VB, COM+, DCOM Connectors, and Actuate 4.1.

Nation Wide Insurance 3/02-2/03
Senior Developer and Offshore Coordinator for Project Shield

The Project Shield system allows creating internal requests for different types of resources and initiates a workflow for getting various approvals. This is an enhancement cum development project. It is a web-based intranet application. The application is essentially an office automation workflow management application, which the client uses for creating contracts with vendors for their services. The users are able to create a request for contract and provide details of the requested services in this tool, by uploading supporting documents for the request. The project is about enhancing the existing application to 3-tier COM based web application. A couple of new workflows also have to be incorporated into the system. Nationwide have got a number of affiliates and subsidiaries, 3 of which Nationwide Finance, Nationwide Insurance and Nationwide Services will be benefited from the project.
• Interacted with the client to gather information about their business process, prepare the requirement specifications and detail design document.
• Primary Interaction point between client and offshore team.
• Closely worked with client for enhancement of the system.
• Configured the IIS for website and designed MSSQL Database.
• Involved in Development of Reusable Components (Classes and ActiveX objects).
• Designed the DB connectivity using Active-X Data Objects (ADO) extensively for data exchange and maintenance in the Business Objects.
• Developed prototype of Project flow incorporating design flow.
• Developed front end using ASP; Created the XML pages for collecting the input data.
• Developed DTS Packages, Stored Procedures and Triggers using MS-SQL.
• Implemented the job card register, job allocation and system reminder to the user using Visual Basic and SQL Server.
• JavaScript was mainly used for Client side form Validation. VBScript was used for the Server Side validation.
• Actively involved in the production server setup and Involved in database administration tasks such as backing up and restoring databases, creating logins, and creating & scheduling jobs to automate reports.
• Performed Unit and Integration Testing.

Environment: ASP, Scripting Languages, Visual Basic, ActiveX, SQL Server 2000, DCOM Connectors, and COM+.


Wipro InfoTech 2/02-5/02
Module Leader for Alliance (Web Commerce System)

Web Commerce is a web-based Ordering System to enable the dealers and premier customers of Wipro across the country to perform Sales Order Processing and track the progress of key transactions. This system seamlessly integrates with the Wipro ERP system -- SAP R/3. The web-based system includes the following key features as Registration, Elaborate and Personalized Cataloging, Order Generation in SAP R/3, Workflow Management, Order Cancellations and Report Generation for Channel Partners and Premier Customers.

• Interacted with the client to gather information about their business process, prepare the requirement specifications and detail design document.
• Designed and streamlined the business processes along with the business analyst by incorporating additional validations.
• Coordinated between the client and development team.
• Developed a catalog manager for managing Catalogs through either a Desktop or a Web Based front end using VB.NET and ASP.NET.
• Designed and developed the Class Library for the Business Layer of the Project in VB.NET.
• Played the role of a module leader and ensured the timely completion of the project.
Environment: MS SQL Server, Visual Basic .NET, Visual Studio.NET, Commerce Server, ASP, ASP.NET, IIS, JavaScript, SAP R/3, DMADV Methodology,.NET Framework, MS Visual SourceSafe, and Rational Rose.

Marico Industries Pvt. Ltd, Bombay 7/01-2/02
Senior Developer for MI-Net (www.mi-net.biz)

MI-Net is a Web based System to track its distributors sales & their sales across the country Processing and track the progress of relevant transactions. This system seamlessly integrates with the Marico ERP system ¡V SAP R/3.The Portal includes the following key features, Registration, Workflow management, Reports Generation & content for Marico employees & their super distributors & distributors
• Interacted with the client to gather information about their business process, prepare the requirement specifications and detail design document.
• Involved in Low Level Design, Component Design, Components Design, Code development using HTML, ASP, SQL and Visual Basic.
• Designed integration between Client/Server App, SAP and Web System using BizTalk Server.
• Developed ASP pages, SQL Queries, Stored Procedures, COM components and Windows Scheduler Applications.
• Developed program specifications based on the design model.
• Prepared Test Plans, Unit Test cases and conducted unit testing, integrated testing & acceptance testing.
• Report Support given for the team in client side by VPN and pcAnywhere.
Environment: MS SQL Server, Visual Basic .NET, Visual Studio.NET, Commerce Server, ASP, ASP.NET, IIS, JavaScript, SAP R/3, DMADV Methodology,.NET Framework, MS Visual SourceSafe, and Rational Rose.


Inficare Technologies, 5/08-12/08
Project Manager/Analyst

Wipro Technologies, 2/01-5/08
Project Manager/Onsite Coordinator

CMOS SOFT, Bangalore 1/00-1/01
Senior Developer

Co-operative Bank, Ayur 8/98-4/99
Developer

EDUCATIONAL QUALIFICATIONS:

Univ. of Mangalore, India
Bachelor of Computer Engineering, August 1998

REFERENCES:
Can be furnished upon request

Certifications
See above


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