IT Project Manager/Process Improvement Resume

Title
IT Project Manager/Process Improvement

Primary Skills
Project Manage, Business Process Improvement, Technical Writing

Location
US-MN-Woodbury (will consider relocating)

Posted
Jun-16-09

John A. Weber, PMP
JAWConsulting@comcast.net
http://www.linkedin.com/in/johnaweberpmp


PROFESSIONAL RESUME
IT Project Management / Coordination
Specializing In Business Process Improvement
And Work Flow Automation

Willing To Travel, Healthcare, Government, Higher Education Experience

A cutting edge technical writing leader wielding creative, innovative solutions with emphasis on empowering individuals to build work groups into teams, maximizing potential and resources. I have been transforming technical and business ideas into profit driving deliverables for over 20 years. Your IT bottom line is about to improve!

Colleagues refer to me as “one that gets the job done”. I have a strong business mind with attention to details involving mentoring and advising with a “CAN-DO” attitude when facing new challenges!


Key Strengths:
- HIPAA
- Healthcare 6 + Years
- Business Process Improvement
- Business Intelligence
- Workflow Automation
- Self-Service / Web Modeling
- Mentoring / Building / Empowering Teams
- Needs assessment / Analysis
- Managing full lifecycle (SDLC) application rollout / system conversion / migration
- Technical Writing / Documentation
- SharePoint / Portal Analysis

- Improve timeliness, accuracy and quality of data for state commercial vehicle crash reporting by building system to process the data. Directly influenced quarterly reporting status from red light to green light and restoring millions of dollars in funding.
- Design safety net structure to eliminate inconsistencies and unpredictability in accounting software for a client. Remove inconsistencies allowing increased profitability, preventing loss of revenues of about up to $50 Million
- Assist client to facilitate smooth transition of contractual relationship to improve customer satisfaction and profitability. Negotiate revision in contract to reallocate staff resources from one project to others resulting in savings of over $140,000.
- Automate and close gap on outstanding parking tickets amounting to 10's of thousands of dollars lost revenue through facilitating relationships with multiple states' motor vehicle departments' data transfer and synchronizing with accounts receivable system at University.
- Create methodology for automated quality assurance in data collection, analysis and reporting for work group. Enable ongoing ability to conduct quality assurance at regular intervals to improve data quality from 80% to consistently over 99%.


TRANSFERABLE SKILLS
- Creative Leader
- Consistent Communicator
- Collaborator
- Organized
- Efficient

EDUCATION & TRAINING
- Canadore College -- Management Information Systems BS equivalent (Bus. Admin, EDP -- 150 credit hours)
- PMP Certified
- Supervisor Core Curriculum, State of MN
- Software language courses
- Multiple Customer Service courses


MEMBERSHIPS
- Project Management Institute (PMI)
- Software Contractors Guild
- Round Table Group (world wide consortia of consulting experts)
- BA Collective (Business Analyst Networking Group)
- Co-author on international review committee of PMBOK® Guide, Version 4 from PMI, 2008

SAMPLING OF ROLES
- Project Manager -- supervising development team in cross functional matrix environment sharing resources of staff, hardware, software and others; resource allocation, risk / change management, monitoring costs, expectations, communications / obtain buy-in with all team members including sponsors / stakeholders
- Mentor / Collaborator -- liaison between upper management and IT staff, facilitate project meetings / innovative idea and concept discussions
- Business Process Improvement / Workflow Automation -- needs analysis, user acceptance testing, liaison between upper management and IT staff, business intelligence
- Consultant / Advisor -- recommend best practices in a variety areas including business models, subject matter expertise, quality assurance / control, strategic planning, create / test / recommend new methodologies
- Technical Writer / Author -- co-author national training manual, write user manuals, technical manuals, data flow diagrams, other visual and text based documents, design and improve upon templates for process improvement
- Software Developer / Systems Analyst -- develop software from ground up as well as maintenance / enhancements
- IT Support / Hands-On Project Delivery -- troubleshooting, corrective actions implemented and / or recommended, legacy conversions, application migrations / installations
- Trainer -- one on one training, demonstrating software capabilities

DETAIL ON ROLES
- Led teams in a cross-functional matrix environment.
- Both direct reports of 3-5 and shared team members from manager colleagues for total project teams up to 20 people.
- Budgets for team / work unit managing group of projects / program management: up to $2 Million / Projects up to $650K.
- Managed projects for migration of enterprise wide applications to new platforms or data, legacy conversions.
- Multiple projects simultaneously using MS Project, Excel, Visio, MS Office Suite.
- Technical documentation such as co-authoring a national training manual.

TECHNOLOGY PLATFORMS
Programs: Microsoft Office XP, 2003, 2007, Microsoft PowerPoint, Microsoft Paint, Microsoft Project, Visio, Microsoft Paint, Adobe Acrobat, CODES 2000, SBT Accounting, ProcessPro?, AccountMate, Citrix, Telemagic, Skyline Contact Manager
Programming Languages / Tools: XML, Visual FoxPro, SQL queries, dBase, Clipper, CodeBook, BASIC, Access, AQT query tool
Process / Methodologies: Requirements Gathering, Gap Analysis, Business Process Modeling, Information Architecture, Waterfall, Sequence Diagrams, QA, Data Modeling, Business Process Improvement, User / System Acceptance Testing, User-Centered Design, Implementation with Concepts of RUP, UML, Use Cases, Agile
Development Environments / Platforms / Application Experience:
Windows 98, NT, 2000, XP, Vista, Novell, PDP/VAX/VMS, Multi-user networked platforms, Visual FoxPro 5.0, 6.0, 7.0, 8.0, FoxBase+ / DOS / Windows 1.x, 2.x, Clipper, dBase IV, Access 2000, 2002, 2003, 2007, Qantel's QICBASIC, DCL, PDP/VAX, Qantel Midi Computers, CodeBook framework, SBT Accounting, ProcessPro, CODES, Siebel 7, SharePoint

I would consider it a privilege to serve as a valued member of your team. I look forward to hearing from you at your earliest convenience to discuss future opportunities.

REFERENCES AVAILABLE UPON REQUEST.

Certifications
PMP Certified


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