Senior Technical Manager, Infrastructure Architect Resume

Title
Senior Technical Manager, Infrastructure Architect

Primary Skills
Senior Technical Manager, ITIL/IMS, Infrastructure Architecture, Disaster Recovery, Business Continuity

Location
US-TX-Austin

Posted
Sep-09-09

Executive Profile
Highly effective senior technical manager with over 16 years experience directing technical experts in design and deployment of high-performance computing environments and complete I.T. infrastructure. Recognized for leadership in project planning, scheduling, prioritization, contingency and risk planning, emergency response, and definition of scope for enterprise information systems projects using ITIL/IMS standards.

Qualifications

- Demonstrated ability to focus on high-return improvements to achieve immediate bottom-line benefits and promote business value through I.T. transparency.

- Proven track record of success in developing solutions that improve efficiency of I.T. and business operations.

- Experience in design and deployment of virtual environments using VMware and Virtual Infrastructure 3 (VI3), including ESX, VirtualCenter, Workstation, and Server. Also experienced with administration through VirtualCenter, Lab Manager for virtual lab automation and Virtual Desktop Manager (VDM) for Virtual Desktop Infrastructure (VDI).

- Experience with a wide range of technical environments giving me a unique skill set and perspective for development of customer focused solutions as well as the identification and development of new business opportunities.

- Exceptional work-ethic with a strong enthusiasm and drive for project life-cycle management, including short and long-term planning, product implementation, budgeting, and managing customer relationships.

- Outstanding relationship skills with the ability to work and communicate at all levels of an organization and capable of building and mentoring highly technical teams.

- Broad knowledge of high-performance, highly-available computing environments and integration of technical products into complex environments using enterprise, open-source, and home-grown applications.


Professional Experience

Independent Consultant 2008 -- Present
- Paymo, Inc -- May -- August 2009, Review and redesign database infrastructure to support higher transaction throughput for mobile phone payment solution provider.

- Eye Center of North Florida -- November 2008 -- April 2009, Infrastructure review and redesign to enable more efficient workflow and ensure HIPAA compliance.


Care2.com, Redwood City, CA 2002 -- 2008
Network Operations Manager (2005 -- 2008)

- Managed the technical team tasked with maintaining local and remote offices and all datacenter infrastructure.

- Prepared capacity planning estimates, created annual and bi-annual budget, and formed strategy for new infrastructure to support growth and new product development.

- Achieved an increase in service availability from 90% to 99.999% through database and other infrastructure enhancements.

- Increased mail generation capacity by 60x through virtualization and software customization.

- Increased overall website performance through deployment of hardware load-balancers, virtualized dynamic-growth (cloud) webserver infrastructure, and additional database instances.

- Reduced I.T. spending by 60% using both Xen and VMware virtualization.


Senior Systems Administrator (2002 -- 2005)

- Increased service availability from 70% to above 90% in the first year by analyzing and overhauling existing maintenance procedures of both office and datacenter infrastructure.

- Effected $250,000 savings in hardware purchases through improvements in NAS storage and increased performance by 300%.

- Received a promotion to Network Operations Manager to build and manage additional operations staff for the expanding technical environment in the office and datacenter.


4charity Inc., San Francisco, CA 2000 -- 2002
Technical Operations Supervisor

- Directed datacenter operations of a three-tier J2EE B2B charitable giving portal.

- Reduced IT spending by more than 50% through efficiency initiatives.

- Optimized overall application performance by 80% through coding efficiency initiatives and by creating and enforcing effective workflow practices.

- Orchestrated more than $200,000 in annual savings through the implementation of open-source solutions, infrastructure changes, and internal tools.

- Provided strong support for the development team through comprehensive documents, technical overviews, and infrastructure diagrams to increase efficiencies and identify sources of contention.

- Designed and re-worked applications and infrastructure with an increased focus on disaster recovery and business continuity to match customer SLA requirements.

- Designed and implemented both disaster recovery and business continuity locations


Internet Archive, San Francisco, CA 1999 -- 2000
Senior Infrastructure Architect

- Designed and implemented shared storage environment with over 2,000 disk spindles.

- Performance tested numerous combinations of operating systems and various RAID levels and filesystems to obtain the best performance for permanent archival of web content storage application.

- Created fully automated system with failure-recovery for crawling, disk storage and tape backup.

- Assisted manufacturers of motherboards and RAID controllers in developing BIOS and motherboard components to accommodate future storage mechanisms, and drove development of most point releases in the FreeBSD 4.0.x release branch.


CSE Insurance Group, San Francisco, CA 1995 -- 1999
Network/Internet Applications Administrator

- Managed all Novell and Windows NT servers and all network-based applications and activity for 500 employees in four offices.

- Increased workstation reliability by enforcing user permissions and standardizing service pack levels and drivers, increasing productivity for all departments.

- Created online help system and implemented training schedule for all employees.

- Reduced number of calls to the help desk by 40% in the first year due to reliability and training initiatives.

- Created disaster recovery procedures to enable full business operation within 48 hours and tested bi-annually.


Technical Skills

Hardware: IBM BladeCenter, Dell PowerEdge, SUN Netra, E Series, SPARC Enterprise, Supermicro, Penguin Computing

Software: Database: MySQL, PostgreSQL, Oracle, Vertica
Virtualization: VMware, Xen, XenSource, VirtualIron, Virtuozzo, SUN xVM, Virtualbox

Services: Apache, Bind, Qmail, Postfix, Tomcat, JBoss, BEA WebLogic, Samba, LDAP, NIS

Monitoring: Nagios, Cacti, MRTG, SNMP, AdventNet, SolarWinds, HP OpenView

Programming: Perl, TCL, Ruby, PHP, Shell (Bash, Csh), HTML

Design/Office: AutoCad v2 - v12, MicroStation v2 - 95, MS Office Suite, MS Exchange, MS Visio, XFig, Dia

Operating Systems: Linux including Red Hat, CentOS, Fedora, debian, Ubuntu, SuSe, Solaris, SunOS, FreeBSD, OpenBSD, NetBSD, Novell NetWare 3.x -- 5.x, and Microsoft Windows XP, Vista, Server 2003, Server 2008.

Network Technologies: T1, DS, SONET, Metro-E, Gig-E, Fiber, Infiniband.
Protocols including SSH, SMTP, LDAP, HTTP, POP, IMAP, SSL, TLS.
Routers, Gateways, Firewalls using Cisco IOS, Cisco PIX, Cisco ASA, Juniper/NetScreen.
IPtables, IPF, IPFW, PF, PFsense.
VPN with Cisco, IPsec/GRE, PPTP.

Storage: Network Appliance, EMC, Hitachi, StorageTek, SAN/NAS, FCP, iSCSI
RAID, SCSI, SATA, SAS, LVM, GFS/2, ReiserFS, EXT3, UFS, ZFS, Coda, NFS.

Availability: LVS, Citrix Netscaler, MySQL replication/multi-master,
Clustered Storage, Multipath, Backup/Recovery,
Disaster Recovery, Business Continuity.

Automation: Puppet, CFEngine, PXE Boot/Netboot, Kickstart, Yum repos.

Certifications
U.W. Parkside, Kenosha, Wisconsin
Structural Engineering (1993)

U.W. Milwaukee, Milwaukee, Wisconsin
Architecture and Urban Planning - 1995


B.E.A.:
WebLogic Server Administration (2001)
WebLogic Server Performance Tuning (2001)

Cisco:
Cisco Routing Essentials (1999)
Cisco Catalyst 6500 Advanced Switched Networks (2002)
Securing Networks with Cisco Routers and Switches (2003)
Securing Cisco Routers (2004)
Securing Networks with PIX and ASA (2006)

Citrix:
Basic Operations and Administration (2006)
Advanced Operations and Administration (2006)
Operations, Administration and Advanced Features (2007)

MySQL:
MySQL for Database Administrators (2004)
MySQL Performance Tuning (2005)
MySQL High Availability (2005)

Network Appliance:
Storage Design Essentials (2003)
Data ONTAP 6.x, 7.x Fundamentals (2004)
NFS and SAN Administration (2005)
High Availability (2005)

Red Hat Linux:
Red Hat Linux System Administration (2002)
Red Hat Linux Networking and Security Administration (2003)
Red Hat Enterprise Deployment, Virtualization, and Systems Management (2004)

VMware:
VMware ESXi for System Administrators (2007)
VMware Infrastructure 3: Fast Track V3.5 (2008)

Management:
Building Better Working Relationships (1997)
Getting Results without Authority (1998)
Interpersonal Skills for Managers (2001)
The One Minute Manager: Goal-setting, Recognition and Redirection (2004)


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Austin, TX | Resumes in Texas

View other Senior Technical Manager, Infrastructure Architect resumes, IT Manager resumes