Resume of Human Factors Design

Title
Human Factors Design

Primary Skills
Golden Ear testing, TUI design, CIB development, User Trial Research

Location
Canada-BC-Vancouver (will consider relocating)

Posted
Jun-19-08

::SUMMARY OF QUALIFICATIONS::

-->Human Factors Design Engineer; specializing in Consumer Electronics and Telephone User Interface (TUI) design<--

-->A natural in creating intuitive and solid Industrial Designs (ID), Human Machine Interfaces (HMI), and customer information booklets (CIB)<--

-->Over 15 years of experience evaluating and working with new and high-tech technologies<--

-->Expertise in scrutinizing the usability of products, building team synergy, and finding solutions to complex problems<--

-->Proven track record in developing hardware and software for audio, mechanical, and electronic devices<--

-->Proficient in Mac, Windows, and Linux environments, embedded systems, simulation software, and graphic design<--

-->Thrive in new and challenging environments with an abundance of creativity, enthusiasm, and persistence<--

-->A staunch advocate for the end-user, human rights and freedoms, and sustainable lifestyles<--


::DESIGN & USABILITY ACHEIVEMENTS::

@HUMAN FACTORS LEAD@
Winter 2007 - Spring 2008
Developed the ID, UI, and HMI for a new
SMB telephone with Cordless capability
• Created the look and feel of the Deskset,
Cordless, and WebGui
• Developed and presented feature flows,
state tables, and extensive screenshots
• Facilitated product development meetings

@AT&T EP5632 CIB DEVELOPER@
Spring 2006 - Winter 2007
Created an easy-to-use and solid product
• Designed the best ever Quick Start Guide
and User Manual that AT&T telephones
have ever seen
• Improved the installation and setup
processes by applying usability concepts
• Worked day and work for a few months in
order to meet the deliverables

@350+ TELEPHONY PRODUCTS@
Spring 2006 - Spring 2008
• Oversaw the development of over 350
telephony products
• Led and initiated numerous product quality
improvements initiatives

@USER & FIELD TRIAL SPECIALIST@
Spring 2006 - Spring 2008
• Improved VTech's User Trial program
• Gathered and analyzed valuable user data

::WORK EXPERIENCE::

@VTECH TELECOMMUNICATIONS@
Spring 2006 - Spring 2008
--Human Factors Design Specialist--
• Evaluated from a usability perspective the
audio, mechanical, ID, and HMI aspects of
corded, cordless, and answering devices
• Conducted user and field trials
• Delivered and provided exceptional
usability input to brilliant engineers

@ENTREPRENEURSHIP@
Summer 1999 - Winter 2007
--Explored my unlimited potential--
• Asian bottled water exporter
• Korean business consultant
• Executive-in-training for a stealth firm
• Call center technical support
• Electronic manufacturing tech
• Beta tester for new technologies
• Rocky Mountain tour guide
• Canadian immigration advisor
• ESL tutor and teacher
• Renovator and landscaper

@CREDIT SYSTEMS INTERNATIONAL@
Spring 1997 - Winter 1998
Parking Machine and POS technician
• Serviced thousands of products and
trained clients in-house and in the field

::EDUCATION:

SIMON FRASER UNIVERSITY
Spring 2004 - Fall 2005
Graduate studies in psychometrics,
seminar courses in Intimate Relationships,
Social Cognition, Memory, and other
diverse undergraduate courses

UNIVERSITY OF BRITISH COLUMBIA
Summer 2003 - Spring 2004
Excelled in Evolution, Literary Criticism,
French, Evolutionary Genetics, and
Sociology earning a 78% GPA

KWANTLEN UNIVERSITY COLLEGE
Fall 2002 - Spring 2003
Enjoyed Organization Behaviour, English,
French, Metaphysics, Psychology, and
Anthropology earning a 3.78 GPA

BRITISH COLUMBIA INSTITUTE
OF TECHNOLOGY
Winter 1995 - Winter 1997
Diploma of Telecommunications
Technology in Electronics Engineering

@_^

Certifications
See above


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