Sr QA/Test Manager Resume
Title
Sr QA/Test Manager
Primary Skills
Excellent QA/testing skills, detail oriented, anaytical, innovative, quick study, and problem solver.
Location
US-MD-Sykesville (will consider relocating)
Posted
May-22-12
RESUME DETAILS
SUMMARY:
I am a Senior Quality Assurance and Testing engineer with hands-on Lead and Managerial expertise in Software Quality Assurance processes, Manual & Automated testing, Requirements creation & analysis, Configuration management, Release management, IVV, Production support & customer service including Help Desk, and other IT related activiti3es.
APPLICATON & SYSTEM EXPERIENCES:
This list is not all-inclusive but includes many systems, processes, software, and other items that my experience encompasses in some form:
Industries & Technologies: Inventory and Manufacturing processes, Federal Budget interfaces, Mortgage Information, Health Care Insurance/Consumer Directed Healthcare (CDH/CDHC), CMS Healthcare/Medicare provider, plan, & payment systems, Single-Sign on (SSO); Internet and Intranet site development and content management applications, Investment accounts maintenance, Information Security: Identity & Access Management (IAM); Internet product tracking and distribution; and testing for Telecommunication servicing activities.
Industry Guidelines: The Capability Maturity Model -- Integrated (CMM/CMMI), The Test Maturity Model Integrated (TMMI)l and; the Information Technology Infrastructure Library (ITIL).; Independent Verification & Validation (IVV) ; Full Software Development Life Cycle (SDLC) expertise
Applications, Systems, Platforms, etc.: Mainframe; client/server; web interfaces; web services; 2/3 tier; intranet/internet; RF (remote) touch screen terminals; Pre- and Post Firewall Applications; LAN Network installation and maintenance; TCP/IP protocols; Multi-subscriber and dictionary oriented retrieval systems. Java; J2EE; Javascript; Java Business Layer (JBL); Java Message Systems (JMS) -- Message Queues & Topic; Role Based Access Control (RBAC); Single Sign On (SSO); Pega/PRPC; Linux RedHat Enterprise & Fedora; Siteminder; RSA; HTML; HTTP; HTTPS; C++; DB2 5.2; Web Objects; Vignette Storyserver; Crystal Reports 8.0; CA's Clarity Time System; IBM's WebSphere Portal Server, WebSphere application Server (WAS); Identity and Access Management (IAM) -Tivoli TIM/TAM, FIM, Directory Server, and IBM Websphere; AmberPoint SOA Management System; Systinet Registry; WebTrends Analytics Tool; Struts; XSL; XML; SOAP; IVR (Interactive Voice Interaction) VOIP (Voice Over Internet Protocol); Elsinore Visual Intercept Defect Tracking tool; Mercury/HP Quality Center; PeopleSoft 7.5 & 8.4; ETL processing; TIBCO Enterprise Message Services (EMS) & Business Works (BW); B2B Services; Electronic Data Interchange (EDI); Rational Requisite Pro (Req Pro), ClearCase, ClearQuest, Test Manager, Functional Tester, & Performance Tester (7.0); UPS' Dispatch Planning System; ACT's ACTRAX and Tagit!; Sato and Datamax Barcode Products; Federal Financial Management System software; Oracle 7,8,9, 10, & 11g; DB2; Endevor; Adobe PDF documents; Microsoft Windows 95,98, NT, 2000, XP, Vista; Office 97, 2003, & 2007; Project, DOS, Visual Basic, Visual Studios 6.0, etc; Visual Source Safe; VB.net, SQL; SQL Plus; SQL Server; Sharepoint; Netscape & Firefox browsers; Lotus Notes 5 & 6.5; Power Builder 6.5/7.0.2; Lava-Steele Spyder defect tracking system; SUNOS and Solaris; SCO UNIX/Xenix; Xwindows; DEC UNIX V; VAX/VMS; ATT ASH 3B15; NCSA Mosaic,Bay Networks routers; Tactical Ground Intercept Facility (TGIF & TIF2); Framemaker5; Interleaf5; M204; Delta Data systems; Medicare Advantage; and many more
SPECIFIC WORK EXPERIENCES:
SENIOR IV&V TEAM MEMBER Current Position
Panacea Consulting/Department of Labor -- Washington, DC
As an initial member of a newly formed Independent Verification & Validation (IVV) team for the Department of Labor's Wage and Hours Division -- IT branch, tasked with helping the reorganization of the department and its processes. Creating and implementing the IV&V plan for full SDLC activities as well as ad hoc, in-progress implementation. Promoting the IV&V team across Labor employees and management as well as to all contractors as the organization refocuses on revamping its IT practices. Analyzes tasks, researches information, determines that best course of action for responses, and documents the entire process. As the most IV&V experienced member of the team, acts as IV&V subject matter expert and plan author.
SENIOR VALIDATION LEAD July10 -- Jan12
Intepros/Social Security Administration -- Woodlawn, Md.
Managed a team of contractors and SSA analysts in requirements definition and functional and system validation efforts of a high-profile, fraud detection project. Quickly organized and trained team members as well as external users to master and test this web-based application designed to both convert and replace legacy mainframe and paper-driven processes as well as integrate with a third party business partner. At the same time became the primary review person/Subject Matter Expert between test, analysis, and development for all requirements covering mainframe processes and screens, web processes and screens, as well as web services actions, external business partner systems, and Quality Control processes and systems. Ultimately became the primary architect of detailed system scenarios designed to outline the expected process flow, variations, and results, which provided analysts, testers, and developers one-stop guidelines for building requirements, code, and test cases. During the testing, process acted as the central point-of-contact for triage and tracking of all defects as they enter and process through the project's defect process. Provided training in formal SSA sessions to new employees as well as executed demonstrations for peripheral users. For two major releases, provided metrics, supporting documentation, and related materials to support release management and post-production activities. Additionally provided support to other projects as required as well as test cases and data in efforts to automate testing. Also identified as the primary testing expert for recommendations and implementation of improvements to the software development process within this SSA division
SENIOR TEST MANAGER Oct09 -- Jul10
PNC/CGI -- Riverdale, Md
Test manager for a team tasked with the validation of the complete software and hardware upgrade of a government web & desktop application used to transfer information between private industry and government agencies. Acting as a hands-on manager determined schedules, resource usage, designed the test strategy and defect processes, determined release schedules & expectations, and interfaced with management to ensure delivery of an accurate reproduction of the current production system. Created all test related documentation to include MS Project Scheduler, test strategies & plans; data needs; and the test cases themselves. Self-taught to master the system from use-cases and business requirements and then trained additional personnel to use the system to improve testing. Also oversaw the research and investigation of utilizing automated test tools, both purchased and freeware, for future regression-testing efforts once the up-graded system entered production.
TEST MANAGER CONSULTANT Jul07 -- Aug 09
CareFirst BCBS, Inc./CPSI-Owings Mills, Md
As Test Manager-Lead-Coordinator at CareFirst BCBS for four projects, lead all testing efforts and activities as well as provided mentoring and guidance for requirements efforts. These projects included: standardizing the integration of CareFirst web-based partner applications within the CareFirst Single-Sign On and Security capabilities; Medicare Advantage web functionality in coordination with external business partners; and development of on-line customer health statements and account information as well as improved web-based consumer tools. Designed and coordinated all testing activities across several distinct CareFirst an external vendor development and test departments as well as three parallel projects in various locations. Provided the direction and managed test case creation, test execution, aligning development support with test efforts, defect management, and status and reporting. Regularly reported to Program and Technical Delivery Managers, Test Managers, business users, and various stakeholders to ensure understanding of current plan and phase scheduling, resource allocation, and level-of-effort expectations. Provided guidance and maintained adherence to the CMMI processes, requirements, and expected results according to established guidelines. Designed and functioned in Configuration Management efforts for promotion and control of code and documentation. Coordinated and directed the merging of efforts from several CareFirst development departments as well as external company teams in system testing efforts. Provided artifacts, documentation, and other input to readiness review - code promotion meetings and input to release management expectations.
SENIOR TEST MANAGER CONSULTANT Oct06 -- Dec06
CMS/ASRC Communications - Linthicum, Md
As a member of a Centers of Medicare and Medicaid Services team tasked with assessing the HIGLAS development team's established processes and procedures as well as their results, performed investigation and review activities on the incumbent's requirements, testing, configuration management, defect management, risk management, release management, and post-production support activities. Conducted and attended meetings, reviewed all available documentation, and conducted one-on-one interviews in efforts to gather all available information. Viewed the processes in regards to the Capability Maturity Model/CMMI and Testing Maturity Model/TMM methodology accepted practices, Primarily emphasized analysis of testing tasks, documentation, and policies and procedures related to testing and release management.
SENIOR TEST MANAGER CONSULTANT Oct05 - Oct06
CMS/Tek Systems - Woodlawn, Md
Performed testing activities on software products for the Centers for Medicare and Medicaid Services (CMS) in efforts to create and upgrade internet applications. Created and reviewed design, business, and system requirements; created test plans, test cases, and test results and reports; participated in design analysis and reviews, code reviews, validation readiness reviews, production readiness reviews, and other process related meetings as necessary; continual evaluation and recommendation for improving development and release processes; evaluation of testing related tools and defect tracking software products for team usage. Conducted system and functional testing on applications destined for release to CMS and its public website. Participated in production release management processes and conducted all pre- and post-release testing, verification, and validation Monitored and participated in defect management processes, enhancement evaluations, and customer driven updates to applications in test and production environments. Supported CMS Customer Help desk operations as a Subject Matter Expert for all applications produced by Northrop-Grumman.
Other positions additional iinformation available upon request):
QUALITY ASSURANCE CONSULTANT Feb07-Jun07
CMS/EDS - Woodlawn, Md
Analyzed, designed, and authored the Quality Assurance processes and documentation to align the project with the MMI expectations required by CMS.
TEST MANAGER CONSULTANT Apr05 - Oct05
EMagination LLC - Baltimore, MD
Reviewed existing processes, identified gaps, and recommended improvements to bring requirements, configuration, testing, and release management processes into conformance with current industry "Best Practices."
QUALITY ASSURANCE MANAGER CONSULTANT Dec04 - Apr05
Secured Services, Inc. - Baltimore, MD
Reviewed existing processes, identified gaps, and recommended improvements to bring requirements, configuration, testing, and release management processes into conformance with current industry "Best Practices."
SENIOR QA/TEST LEAD-MANAGER CONSULTANT Apr02 - Dec04
Dept of Housing (HUD) - Washington, DC
Designed he testing process for project development o a mainframe to client/server to PeopleSoft process for the HUD's installation of desktop PeopleSoft and the subsequent upgrading to web=based PeopleSoft. Worked with HUD managers to create and align the project with established Quality Assurances practices.
SENIOR QA/TEST LEAD CONSULTANT Jul01 - Feb02
Ciena Corporation - Linthicum, Md.
Provided testing expertise for a in-house web creation used to report and track system and equipment issues from company maintenance personnel around the world Self-educated myself on the application, performed initial testing and feedback and then carried out user observations and surveys to provide a full user picture of the application. Tested all subsequent releases, post=production installation, an provided first line Help Desk support. Developed the strategy and created test cases for the planned migration of the applications database into Oracle.
SENIOR QA/TEST ENGINEER CONSULTANT Dec00 - Jun01
T Rowe Price - Owings Mills, Md.
Performed all testing activities: review requirements; review designs; develop the test strategy; develop test cases; conduct testing; log and track defects; and provide production support for several intra- and internet functions for company representative and customers.
SENIOR QA/TEST ENGINEER CONSULTANT Jun00 - Dec00
UPS Information Systems - Timonium, Md.
Analyzed processes and created the strategy and test cases for a new packaging delivery tracking software product.
QUALITY ASSURANCE/TEST ENGINEER Oct98 - May00
Applied Creative Technologies, Inc. -- Gaithersburg, Md
As the only full time tester, performed all expected tester activities. Regularly performed requirements analyst and provided feedback as necessary. Created processes for configuration and release management. Also provided first-line help desk support activities, post-production/release assurance, development process reviews, and QA process modifications and improvements.
.
QUALITY ASSURANCE ENGINEER May 98 - Oct98
Rel-Tek Systems & Designs, Inc. - Rockville, Md.
Hired as the company's first tester, introduced the software testing process into the company's existing development process. Activities included: created testing processes, test related templates, test data definitions, customer feedback forms, configuration management expectations in relation to the testing process; and release management needs for a formal release package.
COMPUTER/YEAR 2000 CONSULTANT Oct97 - May98
US Information Agency - Washington, DC
Located and analyzed all agency systems and examined computer systems and hardware to determine any potential Year 2000 issues.
TESTING ENGINEER May97 - Oct97
Raytheon/E-Systems -- Falls Church, Va
Provided hard and software testing for a complete USF communications system including routers, lines, and user interfaces.
MASTER SERGEANT May77 to Jun97
US Air Force - Primarily: Ft George G. Meade, Md.
EDUCATION:
* AS, Translating and interpreting, Community College of the Air Force
* Attended a variety of computer and related courses with the USAF, the National Security Agency and various universities.
I am a Senior Quality Assurance and Testing engineer with hands-on Lead and Managerial expertise in Software Quality Assurance processes, Manual & Automated testing, Requirements creation & analysis, Configuration management, Release management, IVV, Production support & customer service including Help Desk, and other IT related activiti3es.
APPLICATON & SYSTEM EXPERIENCES:
This list is not all-inclusive but includes many systems, processes, software, and other items that my experience encompasses in some form:
Industries & Technologies: Inventory and Manufacturing processes, Federal Budget interfaces, Mortgage Information, Health Care Insurance/Consumer Directed Healthcare (CDH/CDHC), CMS Healthcare/Medicare provider, plan, & payment systems, Single-Sign on (SSO); Internet and Intranet site development and content management applications, Investment accounts maintenance, Information Security: Identity & Access Management (IAM); Internet product tracking and distribution; and testing for Telecommunication servicing activities.
Industry Guidelines: The Capability Maturity Model -- Integrated (CMM/CMMI), The Test Maturity Model Integrated (TMMI)l and; the Information Technology Infrastructure Library (ITIL).; Independent Verification & Validation (IVV) ; Full Software Development Life Cycle (SDLC) expertise
Applications, Systems, Platforms, etc.: Mainframe; client/server; web interfaces; web services; 2/3 tier; intranet/internet; RF (remote) touch screen terminals; Pre- and Post Firewall Applications; LAN Network installation and maintenance; TCP/IP protocols; Multi-subscriber and dictionary oriented retrieval systems. Java; J2EE; Javascript; Java Business Layer (JBL); Java Message Systems (JMS) -- Message Queues & Topic; Role Based Access Control (RBAC); Single Sign On (SSO); Pega/PRPC; Linux RedHat Enterprise & Fedora; Siteminder; RSA; HTML; HTTP; HTTPS; C++; DB2 5.2; Web Objects; Vignette Storyserver; Crystal Reports 8.0; CA's Clarity Time System; IBM's WebSphere Portal Server, WebSphere application Server (WAS); Identity and Access Management (IAM) -Tivoli TIM/TAM, FIM, Directory Server, and IBM Websphere; AmberPoint SOA Management System; Systinet Registry; WebTrends Analytics Tool; Struts; XSL; XML; SOAP; IVR (Interactive Voice Interaction) VOIP (Voice Over Internet Protocol); Elsinore Visual Intercept Defect Tracking tool; Mercury/HP Quality Center; PeopleSoft 7.5 & 8.4; ETL processing; TIBCO Enterprise Message Services (EMS) & Business Works (BW); B2B Services; Electronic Data Interchange (EDI); Rational Requisite Pro (Req Pro), ClearCase, ClearQuest, Test Manager, Functional Tester, & Performance Tester (7.0); UPS' Dispatch Planning System; ACT's ACTRAX and Tagit!; Sato and Datamax Barcode Products; Federal Financial Management System software; Oracle 7,8,9, 10, & 11g; DB2; Endevor; Adobe PDF documents; Microsoft Windows 95,98, NT, 2000, XP, Vista; Office 97, 2003, & 2007; Project, DOS, Visual Basic, Visual Studios 6.0, etc; Visual Source Safe; VB.net, SQL; SQL Plus; SQL Server; Sharepoint; Netscape & Firefox browsers; Lotus Notes 5 & 6.5; Power Builder 6.5/7.0.2; Lava-Steele Spyder defect tracking system; SUNOS and Solaris; SCO UNIX/Xenix; Xwindows; DEC UNIX V; VAX/VMS; ATT ASH 3B15; NCSA Mosaic,Bay Networks routers; Tactical Ground Intercept Facility (TGIF & TIF2); Framemaker5; Interleaf5; M204; Delta Data systems; Medicare Advantage; and many more
SPECIFIC WORK EXPERIENCES:
SENIOR IV&V TEAM MEMBER Current Position
Panacea Consulting/Department of Labor -- Washington, DC
As an initial member of a newly formed Independent Verification & Validation (IVV) team for the Department of Labor's Wage and Hours Division -- IT branch, tasked with helping the reorganization of the department and its processes. Creating and implementing the IV&V plan for full SDLC activities as well as ad hoc, in-progress implementation. Promoting the IV&V team across Labor employees and management as well as to all contractors as the organization refocuses on revamping its IT practices. Analyzes tasks, researches information, determines that best course of action for responses, and documents the entire process. As the most IV&V experienced member of the team, acts as IV&V subject matter expert and plan author.
SENIOR VALIDATION LEAD July10 -- Jan12
Intepros/Social Security Administration -- Woodlawn, Md.
Managed a team of contractors and SSA analysts in requirements definition and functional and system validation efforts of a high-profile, fraud detection project. Quickly organized and trained team members as well as external users to master and test this web-based application designed to both convert and replace legacy mainframe and paper-driven processes as well as integrate with a third party business partner. At the same time became the primary review person/Subject Matter Expert between test, analysis, and development for all requirements covering mainframe processes and screens, web processes and screens, as well as web services actions, external business partner systems, and Quality Control processes and systems. Ultimately became the primary architect of detailed system scenarios designed to outline the expected process flow, variations, and results, which provided analysts, testers, and developers one-stop guidelines for building requirements, code, and test cases. During the testing, process acted as the central point-of-contact for triage and tracking of all defects as they enter and process through the project's defect process. Provided training in formal SSA sessions to new employees as well as executed demonstrations for peripheral users. For two major releases, provided metrics, supporting documentation, and related materials to support release management and post-production activities. Additionally provided support to other projects as required as well as test cases and data in efforts to automate testing. Also identified as the primary testing expert for recommendations and implementation of improvements to the software development process within this SSA division
SENIOR TEST MANAGER Oct09 -- Jul10
PNC/CGI -- Riverdale, Md
Test manager for a team tasked with the validation of the complete software and hardware upgrade of a government web & desktop application used to transfer information between private industry and government agencies. Acting as a hands-on manager determined schedules, resource usage, designed the test strategy and defect processes, determined release schedules & expectations, and interfaced with management to ensure delivery of an accurate reproduction of the current production system. Created all test related documentation to include MS Project Scheduler, test strategies & plans; data needs; and the test cases themselves. Self-taught to master the system from use-cases and business requirements and then trained additional personnel to use the system to improve testing. Also oversaw the research and investigation of utilizing automated test tools, both purchased and freeware, for future regression-testing efforts once the up-graded system entered production.
TEST MANAGER CONSULTANT Jul07 -- Aug 09
CareFirst BCBS, Inc./CPSI-Owings Mills, Md
As Test Manager-Lead-Coordinator at CareFirst BCBS for four projects, lead all testing efforts and activities as well as provided mentoring and guidance for requirements efforts. These projects included: standardizing the integration of CareFirst web-based partner applications within the CareFirst Single-Sign On and Security capabilities; Medicare Advantage web functionality in coordination with external business partners; and development of on-line customer health statements and account information as well as improved web-based consumer tools. Designed and coordinated all testing activities across several distinct CareFirst an external vendor development and test departments as well as three parallel projects in various locations. Provided the direction and managed test case creation, test execution, aligning development support with test efforts, defect management, and status and reporting. Regularly reported to Program and Technical Delivery Managers, Test Managers, business users, and various stakeholders to ensure understanding of current plan and phase scheduling, resource allocation, and level-of-effort expectations. Provided guidance and maintained adherence to the CMMI processes, requirements, and expected results according to established guidelines. Designed and functioned in Configuration Management efforts for promotion and control of code and documentation. Coordinated and directed the merging of efforts from several CareFirst development departments as well as external company teams in system testing efforts. Provided artifacts, documentation, and other input to readiness review - code promotion meetings and input to release management expectations.
SENIOR TEST MANAGER CONSULTANT Oct06 -- Dec06
CMS/ASRC Communications - Linthicum, Md
As a member of a Centers of Medicare and Medicaid Services team tasked with assessing the HIGLAS development team's established processes and procedures as well as their results, performed investigation and review activities on the incumbent's requirements, testing, configuration management, defect management, risk management, release management, and post-production support activities. Conducted and attended meetings, reviewed all available documentation, and conducted one-on-one interviews in efforts to gather all available information. Viewed the processes in regards to the Capability Maturity Model/CMMI and Testing Maturity Model/TMM methodology accepted practices, Primarily emphasized analysis of testing tasks, documentation, and policies and procedures related to testing and release management.
SENIOR TEST MANAGER CONSULTANT Oct05 - Oct06
CMS/Tek Systems - Woodlawn, Md
Performed testing activities on software products for the Centers for Medicare and Medicaid Services (CMS) in efforts to create and upgrade internet applications. Created and reviewed design, business, and system requirements; created test plans, test cases, and test results and reports; participated in design analysis and reviews, code reviews, validation readiness reviews, production readiness reviews, and other process related meetings as necessary; continual evaluation and recommendation for improving development and release processes; evaluation of testing related tools and defect tracking software products for team usage. Conducted system and functional testing on applications destined for release to CMS and its public website. Participated in production release management processes and conducted all pre- and post-release testing, verification, and validation Monitored and participated in defect management processes, enhancement evaluations, and customer driven updates to applications in test and production environments. Supported CMS Customer Help desk operations as a Subject Matter Expert for all applications produced by Northrop-Grumman.
Other positions additional iinformation available upon request):
QUALITY ASSURANCE CONSULTANT Feb07-Jun07
CMS/EDS - Woodlawn, Md
Analyzed, designed, and authored the Quality Assurance processes and documentation to align the project with the MMI expectations required by CMS.
TEST MANAGER CONSULTANT Apr05 - Oct05
EMagination LLC - Baltimore, MD
Reviewed existing processes, identified gaps, and recommended improvements to bring requirements, configuration, testing, and release management processes into conformance with current industry "Best Practices."
QUALITY ASSURANCE MANAGER CONSULTANT Dec04 - Apr05
Secured Services, Inc. - Baltimore, MD
Reviewed existing processes, identified gaps, and recommended improvements to bring requirements, configuration, testing, and release management processes into conformance with current industry "Best Practices."
SENIOR QA/TEST LEAD-MANAGER CONSULTANT Apr02 - Dec04
Dept of Housing (HUD) - Washington, DC
Designed he testing process for project development o a mainframe to client/server to PeopleSoft process for the HUD's installation of desktop PeopleSoft and the subsequent upgrading to web=based PeopleSoft. Worked with HUD managers to create and align the project with established Quality Assurances practices.
SENIOR QA/TEST LEAD CONSULTANT Jul01 - Feb02
Ciena Corporation - Linthicum, Md.
Provided testing expertise for a in-house web creation used to report and track system and equipment issues from company maintenance personnel around the world Self-educated myself on the application, performed initial testing and feedback and then carried out user observations and surveys to provide a full user picture of the application. Tested all subsequent releases, post=production installation, an provided first line Help Desk support. Developed the strategy and created test cases for the planned migration of the applications database into Oracle.
SENIOR QA/TEST ENGINEER CONSULTANT Dec00 - Jun01
T Rowe Price - Owings Mills, Md.
Performed all testing activities: review requirements; review designs; develop the test strategy; develop test cases; conduct testing; log and track defects; and provide production support for several intra- and internet functions for company representative and customers.
SENIOR QA/TEST ENGINEER CONSULTANT Jun00 - Dec00
UPS Information Systems - Timonium, Md.
Analyzed processes and created the strategy and test cases for a new packaging delivery tracking software product.
QUALITY ASSURANCE/TEST ENGINEER Oct98 - May00
Applied Creative Technologies, Inc. -- Gaithersburg, Md
As the only full time tester, performed all expected tester activities. Regularly performed requirements analyst and provided feedback as necessary. Created processes for configuration and release management. Also provided first-line help desk support activities, post-production/release assurance, development process reviews, and QA process modifications and improvements.
.
QUALITY ASSURANCE ENGINEER May 98 - Oct98
Rel-Tek Systems & Designs, Inc. - Rockville, Md.
Hired as the company's first tester, introduced the software testing process into the company's existing development process. Activities included: created testing processes, test related templates, test data definitions, customer feedback forms, configuration management expectations in relation to the testing process; and release management needs for a formal release package.
COMPUTER/YEAR 2000 CONSULTANT Oct97 - May98
US Information Agency - Washington, DC
Located and analyzed all agency systems and examined computer systems and hardware to determine any potential Year 2000 issues.
TESTING ENGINEER May97 - Oct97
Raytheon/E-Systems -- Falls Church, Va
Provided hard and software testing for a complete USF communications system including routers, lines, and user interfaces.
MASTER SERGEANT May77 to Jun97
US Air Force - Primarily: Ft George G. Meade, Md.
EDUCATION:
* AS, Translating and interpreting, Community College of the Air Force
* Attended a variety of computer and related courses with the USAF, the National Security Agency and various universities.
Certifications
See above
CONTACT DETAILS
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