Primary Skills
Good Analytical skill, Team player, Fast learner
Location
US-FL-Sunrise
Posted
Sep-28-09
RESUME DETAILS
OBJECTIVE: To find a position that enables me to utilize my years of experience as a Helpdesk Supervisor and Account Payable Manager along with my education in the Information Technology field.
SUMMARY OF QUALIFICATIONS
• Twelve years of computer operations experience • Accustomed to working with Vice Presidents and senior level management • Work independently and well under pressure without direction • Excellent team player who works well with others to completed assigned tasks and goals • Provide procedural, systems, and security experience, knowledge, and solutions in a system and network-diverse environment. • Learn and experience, mentor and share. • Protect confidentiality, integrity, and availability of information and information systems. • Advise and engineer secure solutions for business opportunities.
TECHNICAL SUMMARY
Hardware: IBM 3090, AS/400, Xerox Printers, IBM Printers, IBM 3480 & 3420 tape drives
Software: Proficient in Microsoft Office (Word, Excel, PowerPoint, Access), Lotus Smart Suite (123, WordPro), Adobe PageMaker, Production and Operations Management (POM for Windows), and Excel OM (Operations Management), AS400 Operations, Help star, EZ-Pickens, DOS, JES2, DB400, AS400 Splex, Microsoft Projects
Languages: IBM RPG, JCL, COBOL, OS/400(CL), S36 (OCL)
EDUCATION:
Masters of Science in Management Information Systems June 2007 Concentration in Information Security Nova Southeastern University: Davie, Fl. . Bachelor of Science in Computer Information Systems June 1989 DeVry Institute of Technology: Decatur, GA.
CERTIFICATION:
Information Assurance: Administration of Information Security June 2007 Certified by National Security Agency Nova Southeastern University: Davie, Fl.
PROFESSIONAL EXPERIENCE
Account Payable/Inventory Control Manager Feb 2002 -- Present City Furniture: Sunrise, Fl.
• Research price and quantity discrepancies between invoices and receiving journals, follow up with the Purchasing Department and vendors, and prepares discrepancy letters and general ledger entries as needed. • Manage vendor chargeback's process and coordinate efforts of Operations and Purchasing departments to ensure integrity in the system and company interests are adequately protected. • Perform informal operational audits to ensure company policies and procedures are followed and provided an acceptable level of internal controls. • Analyze current operational practices to identify opportunities for improvement, recommend a course of action and implement if accepted. • Communicate with vendors regarding disputes, past due invoices, etc. • Manage inventory control, stock transfer, and receiving within the warehouse. • Maintain and coordinate the counting of all inventories within the organization. • Work closely with outside auditing firms to audit the company's finance, processes and procedure for integrity. • Work with the programmers to make system and procedural changes.
Helpdesk Supervisor Feb 1998 -- Jan 2002 City Furniture: Sunrise, FL
• Trained helpdesk staff to answer and resolved incoming calls. • Communicated daily with Sales and Operations Department. • Planed and developed polices and procedures for carrying out computer operations. • Conferred with staffs, computer users, supervisors and upper management to determine requirements for new or modified software and hardware. • Utilized human resources appropriately by adjusting hours of work, priorities, and staff assignment to ensure efficient operation, based on work load. • Created long-term strategies for growth and maintenance of help desk department, and makes budgetary recommendations to upper management. • Wrote recommendation for management reviews.
Data Processing Operator Feb 1991 -- Dec 1996 State Farm Insurance: Duluth, GA.
• Maintain and support IBM 3090 Mainframe operating system. • Maintain and support all daily flows using IMS batch processing. • Schedule daily processing and special requests. • Build and maintain networks using flowcharts. • Uses analytical skills in rerun/recovery of daily processing. • Make JCL and schedule changes. • Train new employees in scheduling and operational procedures. • Operations division team leader. • Technical advisor for operations divisions • Resource inventory control.
Certifications
Adimistrator of Information Security
CONTACT DETAILS
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