Certified Computer Technician Resume

Title
Certified Computer Technician

Primary Skills
Desktop Support

Location
US-NJ-Lyndhurst

Posted
Mar-16-09

WORK EXPERIENCE
MPL Systems: Consultant for Bloomberg Warehouse
October 2008 -- December 2008
Utilize Bloomberg proprietary diagnostic tools to troubleshoot hardware problems.
Complete all required corrective actions on hardware components.
Ensure adherence to strict quality control standards.
Citigroup Internship: Systems Administrator / Equity Research Department June - August 2004 & May - December 2005·
Repaired PC problems and provide technical support to users including:
-Migrate desktop and laptop login domains
-Repair network connectivity issues
-Create printer Queues for Windows 2000
-Resolve hard drive errors and memory problems
-Repair monitor, keyboard and mouse problems
-Back-up and restore user settings for system replacements
-Assist users with PC moves during department relocations·
Performed the following PC hardware installations:
-RAM upgrades
-Hard drive replacements and upgrades
-DVD/CD ROM, DVD-R/CD-R and Floppy drives
-Local and network printers
-Dual monitor cards
-Dual monitors
-Full PC system setups for users·
Compiled a department Inventory in Excel identifying over 750 PC's and 75 printers.
Installed Citigroup Standard Operating Environment (SOE) on over 300 New PC's.
Coordinate with multiple user groups and team members prior to desktop deployments.
Assembled fully functional PC's from working components out of broken systems.
Decommissioned over 150 outdated PC systems prior to their disposal.

COMPUTER SKILLS
Certifications: CompTIA A+ IT Technician, CompTIA Network+
Operating Systems: Windows 95/98/2000/XP
Software: Microsoft Word / Excel / FrontPage / Outlook
Languages: Exposed to HTML, Exposed to AutoCAD
Building PC's

EDUCATION
Rutgers University
Mason Gross School of the Arts
New Brunswick, NJ
Bachelor of Fine Arts: Technical Theater Degree

Virginia Polytechnic Institute and State University (Virginia Tech)
Blacksburg, VA
Coursework completed in General Engineering and

Certifications
CompTIA A+ IT Technician, CompTIA Network+


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