Resume of Information Technology Manager

Title
Information Technology Manager

Primary Skills
Management professional with more than 18 years of IT experience, including coordination, direction, and management

Location
US-SC-Taylors

Posted
Apr-08-07

IT MANAGER / SUPERVISOR * IT TEAM LEADER

SUMMARY

Management professional with more than 18 years of information technology (IT) experience, including coordination, direction, and management oversight of practice consulting engagements, as well as sales and marketing of consulting services and solutions. Emphasis on providing direction and technical leadership for the planning, management, and implementation of infrastructure solutions for mission-critical environments.

EXPERIENCE
Vice President Integration Services - 2002 to Present
Business Technologies, Inc, Greenville, SC
Carried multiple areas of responsibility, which included business management activities such as profit and loss, identified and secured new clients, assembled, monitored, and completed domestic and global IT projects on a consulting basis.
Managed a team of network engineers involved in a variety of network integration projects.
Designed and implemented infrastructure solutions for customers using Cisco routers and switches.
Designed and implemented Citrix and Microsoft solutions for customers on Vmware.
Designed and implemented a remote monitoring and management system with Linux opensource tools. This system was used to monitor customer networks and was a huge profit center for the company.
Marketed and sold technical solutions to private sector and state and local government clients.
Marketed and sold Checkpoint Firewall and VPN solutions to various customers.
Marketed and sold Sourcefire IDS/IPS solutions to various customers. Sourcefire is a commercial version of Snort.
Negotiated and developed long-term partnerships with vendors and suppliers.

Systems Engineer - 1994 to 2002
IKON Office Solutions, Greenville, SC
Configured and maintained Cisco 2500 and 3600 series routers in a frame relay and ISDN environment.
Setup and configured Cisco 5000, 2948, 2934 and 1900 series switches.
Integrated, serviced and administrated Novell & Microsoft servers for LAN and WAN environments.
Integrated network services in heterogeneous environments.
Provided system documentation and scope of work for network integration projects
Project lead for several network integration projects.
Installed and configured a variety of network applications.
Provided customer and end user support.

Systems Engineer - 1993 to 1994
Inacom, Columbia, SC
Promoted from the Greenville store to serve as a system engineer for the new Columbia location.
Installed and supported both Novell & Microsoft networks.
Installed and supported peer to peer networks.

Service Manager - 1991 to 1993
Inacom, Greenville, SC
Supported, installed and repaired various computer equipment.
Procurement of computer parts and supplies.
Tracked service contracts and warranty information.
Managed scheduled and dispatched service technicians.

Service Technician - 1990 to 1991
Compuadd, Greenville, SC
Supported, installed and repaired various computer equipment.

Service Technician - 1990 to 1990
Independent Contractor, Greenville, SC
Supported, installed and repaired various computer equipment.

Service Technician - 1988 to 1990
Computerland, Gastonia, NC
Supported, installed and repaired various computer equipment.
Maintained warranty and service documentation.




COMPUTER CERTIFICATIONS

* CCNP, Cisco. (Cisco Certified Network Professional)
* MCSE, Microsoft. (Microsoft Certified System Engineer)
* CCEA, Citrix. (Citrix Certified Enterprise Administrator)
* MCNE, Novell. (Master Certified Novell Engineer)

Certifications
See above


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