RESUME DETAILS

Education

Webster University, St. Louis, Missouri
B.A. Media Communications, Departmental Honors
CCNA Boot Camp, Global Knowledge, March 2005

Technical Skills

Cisco series 6500 and 3550 switches, 7200 and 7500 Platform routers, Cisco 2611 routers, CiscoWorks, DSL, Frame Relay, DS3, ISDN, APC InfrastruXure Server, TCP/IP, What's Up Pro, IBM RS/6000 RISC server, IBM x series 345, 360, 250 Server Farm, TSM, Tivoli, Accord MCU, SUN/Storagetek Library

Experience

Kraft Foods, Nabisco Headquarters, East Hanover, NJ
Network Operations & Implementation (September 2003 - present)

* Assisted in numerous enterprise wide initiatives and IT infrastructure related projects such as network refreshes and CTO technology pilots.
* Remote Field network support of all Kraft Branch and Sales offices
* Troubleshoot all wireless Intermec APs and CV60s on Kraft network
* Remote monitoring of all sales and branch sites via What's Up Professional
* Upgrade IOS of all 3550 and 2900 Cisco switches on East Hanover campus
* Extensive troubleshooting of 6500, 2950, and 3550 switches.
* Support install of Nortel /Bay Networks switches and single mode fiber.
* Monitor and replace all APC UPS units and battery packs, PowerDsine PoE units
* Built and maintained networks via Cisco 2611 routers for disaster recovery
* Assigned IP addresses to all servers, printers, plant equipment, and video conferencing systems
* Configured video conferencing systems for NAT
* Support 40 Windows 2003 servers in EHAN NOC
* Remote monitoring of switches, UPS units, and video conferencing systems via CiscoWorks, APC InfrastruXure Manager server, and Polycom GMS respectively
* Refreshed, maintained and provisioned 40 Cisco 6500 access switches and 4 core switches for East Hanover NOC, assigned VLANS and servers over MPLS network.
* Created all IDF schematics with Visio for East Hanover network
* Ran home run cables for all HP and IBM servers to Cisco core 6500 switches; assisted in configuration of 7200 and 7500 Cisco platform routers; responsible for backup 50 servers
* Installed and configured Polycom GMS server for video conference monitoring
* Coordinated with AT&T, Verizon, and Avaya with troubleshooting video PRI T-1 circuits
* Handled installation of Tandberg Director MXP pilot unit
* Ran server queries with Tivoli; checked status of servers and storage pools; backed up SUN UNIX servers on weekly basis via TSM

Nortel Networks, New York, NY
Project Manager (April 1999 - September 2003)

* Assisted colleagues with provisioning codecs for video over IP H.323 standard and extension of video conferencing VLAN
* Configured Cisco 6500 switches for Video over IP
* Coordinated installation of T-1, ISDN/PRI and BRI lines for video conferencing
* Provisioned Madge Model 200 switch for new T-1 circuits and additional video conference locations
* Provided setup for internal broadcasts, shareholders' meetings and town hall conferences through fiber distribution network
* Coordinated renovations of building floor space and new installations of video conferencing codecs, LCD projectors with audio/visual vendors, architects, and electricians

Bankers Trust, New York, NY
Audio/Visual Support (April 1998-April 1999)

* Monitored Video Conference Bridge calls through Lucent Technologies CRCS via Lucent MCU
* Provided on-site Picturetel and Polycom Video Conferencing and ISDN Troubleshooting
* Provided A/V support for senior executives, including provisioning of PC displays, PAs, NEC and In-Focus Projectors

Ciber, Inc., Iselin, New Jersey
Multimedia Consultant, Lucent Technologies Microelectronics Group, Berkeley Heights, NJ (April 1997 - April 1998)

* Videotaped corporate broadcasts and special events.
* Coordinated installation of ISDN lines.

Certifications
See above

CONTACT DETAILS

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