Resume of Technical Writer

Title
Technical Writer

Primary Skills
Technical Documentation

Location
US-MD-Silver Spring (will consider relocating)

Posted
Nov-27-07

EXPERIENCE SUMMARY
Microsoft Certified Professional with over 10 years of experience in the areas of technical writing and editing, training, and advanced computer operations. Excellent interviewing, conceptualization, written and oral presentation skills. Experienced in all aspects of Proposals, RUP, SOA, SDLC, FISMA, Requirements Analysis and Management, Hardware and Software Configuration Management, QMS, NIST guidelines 800-53, 800-26 and ISO 9001 standards. Proven ability to work under pressure, meet tight deadlines, and work in a team or independently.

TECHNICAL EXPERIENCE
Microsoft Office Suite including VISIO, Project and Publisher, Windows 2000, NT and XP, Novell, RoboHelp Office, Adobe Photoshop, Remedy, OWL System, Netware 5.1, Power Point, Works, Snag-It, Word Perfect 9.0, Goldmine, AS400 and People Soft Payroll, Kronos, Mercury Quality Center, Windows, SAP and PNet.

CERTIFICATIONS
New Horizons Computer Learning Centers
MCP, A+, CNA, and Net+

PROFESSIONAL EXPERIENCE
National Aeronautics and Space Administration NASA
June 2007 to present Senior Technical Writer
Gather, analyze and organize technical information about the security posture of NASA's infrastructure, existing security products and ongoing security initiatives. Assist client in identifying current security and compliance requirements and recommend security solutions or actions. Provided certification and accreditation (C&A) package assistance through interviews and research. Obtained a sufficient understanding of related NIST 800-53 and 800-26 to develop a Plan of Action and Milestones (POA&M) of appropriate findings and related recommendations for corrective action. Created Configuration Management policies, procedures, and business requirements.

ONSITE3, Alexandria VA
February 2007 to June 2007 Senior Technical Writer
Oversees the writing of user manuals, training scripts, and presentations, for both internal and external documentation, client reference and publications. Research, organize, write, edit and produce data for use in a wide variety of complex technical publications requiring collaboration of the subject matter experts and marketing personnel. Recommends overall organization and layout, editorial standards and publication methods. Develops department editing standards and styles. Provides work leadership for lower level employees.

IQ Solutions, Bethesda MD
September 2006 to February 2007 Proposal Manager/Technical Writer
Manage and produce compliant proposals for the federal government. Create and manage proposal budgets. Manage allocation of proposal resources. Coordinate with lines of business, sales lead, and solution architects to ensure customer requirements are met. Manage subcontractor efforts on proposals. Coordinate and conduct proposal reviews/approval in accordance with company policies. Manage all layout, formatting and graphics for proposals, orals, marketing and advertising materials. Coordinated the creation of production of the marketing road map as well as all sales, marketing, and packaging materials.

Certifications
New Horizons Computer Learning Centers
MCP, A+, CNA, and Net+



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