A software project management position where I can apply strong software development, project management, leadership and communication skills
Summary • Self motivated and results driven project manager with highly developed interpersonal and leadership skills • Extensive experience recruiting, leading and motivating software development teams • Project management experience with major PM methodologies including waterfall, RUP and Agile (Scrum / XP hybrid) • Adept at facilitating communication and cooperation between technical staff and business stakeholders • Accomplished presenter and communicator with proven ability to build relationships at all organizational levels, from technical staff to C-level executives • Complete understanding of software development lifecycles, CMMI, PMBOK and many business processes • Well versed in international business, bridging cultural and communication gaps, and working within globally diverse teams
June 2009 - Present Technologies: Salesforce.com, Force.com, Visual force, Apex, .NET, SQL Server • Responsible for project management, business analysis, and resource allocation for software development projects • Projects focus on automating business processes including CRM, asset management, and resource management • Migrated waterfall based project management process to a more Agile approach • Provided technical leadership and mentoring for Salesforce.com, Force.com, Visualforce, and Apex
CSO Group, Shanghai, China Principal Consultant
October 2008 - May 2009 • Started up a independent consulting company to advise western clients on how to successfully outsource software development to China • Responsible for all aspects of the business including marketing, sales and implementation • Services include proprietary research, vendor selection, due diligence, offshore transition, and vendor relationship management
Bleum, Shanghai, China October 2007 - September 2008
Presales Manager Technologies: .NET, JAVA, Perl, C++, PHP, Oracle, SQL Server, Share point • Managed presales team and outsourcing delivery managers in gathering customer requirements and crafting tailored software solutions • Managed marketing team and responsible for USD $150 000 year marketing budget • Increased yearly revenue by USD $4 million and secured the largest new account in the companies history • Developed and managed marketing lead generation initiatives that doubled the number of monthly leads • Responsible for preparing project WBS, estimates, delivery schedules and proposals for new accounts while overseeing services delivery • Liaison between customer and delivery ensuring quality of services, overall customer satisfaction, and account growth • Responsible for building relationships with C-level executives, identifying new opportunities within existing accounts, and negotiating outsourcing contracts • Participated in governance and steering committees for offshore outsourcing contracts
Taidal Consulting, Shanghai, China October 2005 - September 2007
Senior Solutions Consultant Technologies: .NET, SQL Server, Share point. PHP • Provided consulting services to Chinese software outsourcing firms with global accounts and wholly owned foreign enterprises in China • Project managed web development projects for foreign companies in Shanghai • Other projects focused on quality assurance, training, mentoring, professional communication, and business development • Clients included top Chinese offshore outsourcing companies like Dextrys, Wicresoft, and Bleum
Various schools, Taichung, Taiwan August 2003 - September 2005
English Trainer • Taught business English to Taiwanese professionals • Built training curriculum and developed training material
MDSI Solutions, Vancouver, Canada October 2001 - June 2003
Customer Support Software Developer Technologies: Visual Studio, Oracle, Unix (AIX, HP and Solaris), SQL, PL/SQL, BEA, Perl, XML, Cognos • Designed and developed custom software enhancements based on customer requests • Ensured customer satisfaction and resolved issues with software solutions implementations • Supported sales team and account managers on technical aspects of software solution proposals • Developed detailed project estimates for customer change requests • Supported several Fortune 500 global accounts including Sprint, MCI, Optus, and Belgacom
Abatis Systems, Vancouver, Canada May 2000 - September 2000
Presales Consultant Technologies: JAVA, JavaScript, ASP, Perl, PHP, IIS, TCP / IP, Apache • Designed and built a IT demonstration system for Redback Networks who eventually acquired Abatis • Provided technical support to sales team and account managers • Designed and delivered training to customers and product resellers
Software Metrics, Waterloo, Canada January 1999 - December 1999
Software Developer Technologies: Visual C++, Visual Basic, SQL, SQL Server, Oracle, Install Shield • Designed and developed custom workforce and asset management software solutions for corporate clients • Primary project was developing workforce and asset management solution for Canadian airports
London Life Insurance, London, Canada September 1997 - August 1998
Technologies: ASP, HTML, IIS, Access, Site Server Web Developer • Designed and developed web applications for corporate extranet
Language
Mandarin • Advanced speaking and listening skills • Able to read approximately 1500 characters
Education
University of Waterloo, Waterloo, Canada • Honors Bachelor of Mathematics in Computer Science / Information Systems
Certifications
See above
CONTACT DETAILS
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