Computer Techinician Resume

Title

Computer Techinician

Primary Skills

Cyber defender ,Computer Technician

Location
US-CA-HOLLYWOOD (will consider relocating)

Posted
Jul-25-12

RESUME DETAILS

Career Overview

To associate with a progressive organization that offers opportunities to learn new skills as well as for personal growth and career advancement.

Work Experience

July 2009 to Current
Cyberdefender
Computer Techinician

Software/Technical Support utilizing tools such as LMI,.
Teamviewer assisting remote customers.
Assisting customer with billing, activations, ticket creating & resolution, and general inquiries.

December 2007 to December 2008
DCAA
Desktop Support

Technical support for office computer users relating to XP/Vista.
Resolving printer, scanner, and network related problems.

April 2006 to February 2007
ADR
Computer Technician

Emergency Data Recovery work both in house and in the field helping clients retrieve critical data from damaged hard drives.
General customer service & out calls to clients location.

September 2003 to April 2006
Comcast Cable
Inside Sales Agent

10-2003 to 09-2004 large call volume inbound calls in Sales, Upgrades, Retention & Customer service with Cable & Internet Products.

09-2004 to 05-2006 large call volume Business to Business Inside Sales in call center environment. Selling cable TV & Internet Packages.

With a focus on customer service by providing information on new products, rate plans, and services through up selling opportunities

Education and Training

06/2002 ITT Technical Institute Anaheim, CA
Bachelor's of Science Degree Electronics Engineering Technology

Certifications

See above

CONTACT DETAILS

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