Resume of Network Administrator

Title
Network Administrator

Primary Skills
Highly experienced System / Network / IT Administrator with 6+ years of experiences in commercial IT.

Location
US-CA-San Jose (will consider relocating)

Posted
Mar-20-07

PROFESSIONAL SUMMARY: Highly experienced System / Network / IT Administrator with 6+ years of experiences in commercial IT. Previous technical duties have included all aspect of company needs with IT support, administration, documentation, LAN configuration and implementation.


SUMMARY
Server Experience: Extensive knowledge building, maintaining and administering Dell, Compaq, HP Blade, and Sun Sparc server. Experienced building, maintaining and administering servers remotely through the use of KVM switches, Remote Console, Remote Desktop, SSH, and VNC and manage them through the use of Active Directory and Group Policy. A great deal of Experience using the following server technologies: Antivirus Server, Windows Server 2000/2003, Sun Solaris (SunOS), and Linux Red Hat along with its software modules/applications: DNS (Bind ), Email Server (Postfix), Webmail (Squirrel Mail), Database Server (MySql, Oracle), Web Server (Apache, Tomcat), FTP (vsFTPd), File Server (Samba, NFS), Auto Install (Kickstart), and Firewall (IPTables)

Networking Experience: Knowledge and experience in the following network technologies: Cisco IOS, LAN, WAN, VLAN, IMAP, POP3, FTP, HTTP, TCP/IP, DNS, DHCP, gateways, firewalls and networking hardware such as switches and routers along with variety of monitoring system such as MRTG, Webalizer, Nagios, Cacti and AWStats. Experience in administering and managing Sales Force Enterprise Edition, and some experience in creating scripts and batch files for various tasks through Primal Script using programming languages such as: Java, C, C++, HTML, Assembly, LISP, SQL, PL/SQL, Batch file and Shell scripting.

PC Support Experience: A great deal of knowledge and experience in building and maintaining Windows 95, 98, 2000, XP, 2003, SunOS, and Linux Red Hat operating systems. Experience with installing/supporting/administering the following programs: Microsoft Office XP and 2003 suite applications, Symantec/McAffe/Trend Micro/AVG Antivirus, Lavasoft Ad-Aware, Adobe Photoshop/CS, Dreamweaver, Cisco VPN Client, WS-FTP, Intel ProSet wireless, WebEx and variety of data backup/Imaging software such as Norton Ghost, Partition Magic Pro and Acronis. Used RT ticketing system to log ticket resolution and create support calls.


Education:
? Master of Science in Engineering Management (MIS)
? Bachelor of Science in Computer Science (CS)


Certifications:
? Cisco Certified Network Associate (CCNA)
? Oracle Database Application Certificate
? Network+
? A+
? Unix Systems Administration






Technical Expertise:

Area Tools Years
Operating Systems Microsoft Windows XP, 2003/2000 Server, Linux Red Hat 9, Fedora Core 3, SUSE, SunOS 5.8, Novell 5.1 6 Yrs
Computer Hardware SMC/Motorola Modems, Netgear / Linksys Wireless Access Points, 3 Com/Cisco Switches, 3 Com VoIP Phone, Netgear / IOGear / Linksys / HP JetDirect Print Server, KVM Switches, HP/IBM/Xerox WorkCenter Pro Network Printers, Cisco 2500/2600 Series Router and Cisco Catalyst 1900/2950 Series Switch 5 Yrs
Software Applications Microsoft Office (Outlook, Power Point, Visio, Excel, Word, FrontPage) Visual Studio, Web Browsers(Internet Explorer, Mozilla Firefox), Anti Virtus Tools (Symantec / McAffe/Trend Micro/AVG Anti-virus, Norton Ghost) , Partition Magic Pro, Acronis True Image, Part Image, Proxy, Adobe Photoshop, Omnipage Pro, RT Ticketing System, Sales Force Enterprise Edition, and WebEx 5 Yrs
System Admin Tools DNS (Bind 9), Email Server (Postfix 2.1), Webmail (Squirrel Mail), Web Server (Apache 1.3/2.0), FTP (vsFTPd), File Server (Samba, NFS), Kickstart, MRTG, Webalizer, Nagios, Cacti, AWStats, Winbind, The Dude 1.2, VNC, Remote Desktop, SSH, Cisco IOS 12.3, IPCop 1.4.11 and Endian Firewall release 2 5 Yrs
Database Servers Oracle 9i, MySql 3.5 4 Yrs


Work Experience

San Jose Education Foundation, San Jose, CA 03/2006 - Present
Network Administrator

? Design and maintain both wired and wireless computer network infrastructure that consist of 5 routers and 100 PCs and maintain IT how to documentation
? Implement wireless authentication utilizing WPA-PSK/WPA2-PSK method with TKIP and AES encryption
? Plan, develop and implement strategies to support the current and future needs of the company. These strategies include operating systems, virus protection, mail and Internet services
? Continuously reviewing open source software to address current and future IT need for the company
? Configure Cisco 2500/2600 Series Routers and Catalyst 1900/2950 Switches and put them into production
? Flash / update Cisco router's ROM, configure the startup file, setup the WAN link for the Cisco 2500/2600 routers and placing ACL on router's interface
? Built Linux Red Hat and Fedora Core Server from scratch and configured file (samba), DNS (bind), web (apache) and ftp (vsftpd) server on it
? Configure TikiWiki, an Open Source Content Management System, on Linux Red Hat and Fedora Core server and train employees on practical use of the CMS
? Create and deploy shell script to backup all the data on the Linux servers into the network and set the crontab to have the script run weekly
? Configure and deploy Endian Firewall Release 2 which runs DHCP, logging, proxy (http, smtp, pop3, DNS and ftp) and Intrusion Detection System / IDS (Snort) to ensure traffic security. Also customized incoming/outgoing traffic rules and setup content filter for web proxy to restrict access to specific web sites
? Configure and maintain variety brands of network print servers and wireless access points
? Responsible for day-to-day Network Admin regular maintenance job from software application installation, configuration to troubleshoot network services such as DNS, Web, DHCP, and SMTP
? Administer VOIP phone system (3COM), all Salesforce and staff email accounts
? Setup new Salesforce users and manage the existing one in terms of modifying roles / rights
? Maintain company's main contact list via Salesforce which is constantly generated live from web site and MS Outlook client
? Support employee's variety of handheld devices such as Blackberry, Treo or Palm Pilot
? Manage reliable back up and image all workstation hard drives utilizing Norton Ghost
? Screen company's monthly newsletter that is about to be published and make necessary adjustment / edit HTML coding of the page
? Train employee and make sure that they are aware of all available IT resources
? Lead offshore IT development team in India to develop database software. Responsible for defining software function requirement to software developer in India given clients need and ensure all software functionality and requirements are met before the release date


Google Inc, Mountain View, CA 11/2004 - 02/2006
NOC Administrator

? Support Data Center Services operation include racking, cabling (power and network) and installing variety of data center equipment including servers, switches, routers, firewalls, KVM consoles, UPCs and other related devices
? Periodically check request on ticketing system management, response to all inquiry in timely manner and keep track on all open tickets
? Responsible for monitoring, managing, resolving and reporting all data center issue and manage to close 10-20 open tickets /shift
? Diagnose server/switch/router hardware failures, troubleshoot Cisco IOS, Red Hat Linux OS, fix the broken servers and make sure they pass the burn in test before putting them back onto the production
? Perform hardware upgrade for over thousands of servers and coordinate installation schedules with peer data center NOC teams
? Install cable runs to servers and associated Data Center hardware. Utilize Fluke equipment for testing the cable connectivity
? Coordinate with facility staff on power consumption, rack positioning, and environmental issues
? Maintain and update online documentation of data center standard procedures, inventory asset list and map of all server racks in the data center collocation facility
? Monitor percentage number of broken servers across data center daily and write monthly analysis report on how to bring the broken machine percentage number down


Fry's Electronics Home Office, San Jose, CA
System Administrator 11/2001 - 10/2004

? Troubleshoots computer network, hardware and software problems for internal employees spread at more than 28 stores across the US and for over 5000 ISP customers over the phone
? Configure Cisco Catalyst 2950 switches and 2500 Series Routers, some of the tasks were not limited to flash / update Cisco router's ROM, setup VLAN, configure the startup file, setup WAN link between routers, placing ACL on router's interface and put them into production
? Monitor T1, ISDN, 56k Modem, Router connectivity and all main servers' activity on a continuous basis
? Troubleshoot any server/network connectivity outage, determine source of the problems and take appropriate action
? Set up computer lab environment for software developer team with variety of Server OS: MS Windows 2000 Server, HP-UX, Solaris SunOS, Linux Red Hat, and SUSE
? Configure and maintain Windows 2000 Server that runs DNS, DHCP and active directory services
? Configure Winbind on all Linux workstations which enables all the Linux users to be authenticated on Microsoft Windows 2000 Active Directory Server
? Initiate backup process on all Linux client stations using Part Image and deploy shell script on each client to have all the network shared drive to be mounted automatically on system boot
? Configure NFS server on Linux Red Hat OS platform and setup automated installation for all the Red Hat servers (Kickstart)
? Aggressively monitor, troubleshoot and addressed employees and ISP users' technical difficulty in timely manner
? Responsible for documenting standard procedures and common network issues solution for future references

Certifications
CCNA
Oracle Database Application
Network+
A+
Unix System Administration



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