Resume of Web Developer

Title
Web Developer

Primary Skills
Application Developer, Web Development, HTML, Classic ASP, Javascript, VBScript, CSS, Dreamweaver, AJAX

Location
US-OH-Akron

Posted
Jun-13-08

WEB
http://www.heathercshiban.com

CAREER SUMMARY

Information Technology professional with numerous and varying experience in IT environments, detail-oriented, hard working, able to multi-task and meet project deadlines. Project Management expertise includes using Microsoft Project and other tools to get projects done on time. Software Development Life cycle (SDLC) knowledge entails analysis, design, creating data flows, development, test plans, and documentation. Qualifications include the ability to learn quickly, efficiently and independently to achieve goals and objectives. Interact with end users to produce a quality product.

TECHNICAL SKILLS

Languages:
• Classic ASP, HTML, DHTML, XML, CSS, JavaScript, VBScript, Java, COBOL, SPEEDWARE 4GL
Software:
• Macromedia Dreamweaver 8.0 & MX 2004, Netscape, Crystal Reports, Flash, Visio, AMISYS, EDI, UNIX, SQL Server 2000 -- Stored Procedures, Photoshop
Microsoft:
• MS Access, MS Excel, MS PowerPoint, MS Word, MS Outlook, MS Project, MS Internet Explorer
Tools/Utilities:
• SUPRTOOL, MPEX, QEDIT, NBS, SQL, Minisoft, FTP, TURBOIMAGE database
Operating Systems:
• Windows XP, NT, Vista, Hewlett-Packard 3000 (HP3000)

EDUCATION

Applied Website Design Certificate Program, Cleveland State University, Cleveland, Ohio 2007
B.S., Management Information Systems (MIS), University of South Florida, Tampa, Florida, 1999
Associates Degree, Computer Programming Technology, University of Akron, Akron, Ohio, 1994


PROFESSIONAL EXPERIENCE

PARK VIEW FEDERAL SAVINGS BANK, Solon, Ohio 2/2006-Present
Community Bank that provides online banking services, checking, savings, CD, Retirement Plans, Health Savings Account, Mortgage Loans and Construction Loans.

Online Banking Website Administrator II
Responsibilities include the development and maintenance of the corporate intranet, customer website and SQL Servers.

• Designs, develops and supports web-based content and application for the internet and intranet sites.
• Writes advanced web authoring code using various programming and scripting languages,
• Coordinates intranet submission information and updating ensuring quality and integrity of documents.
• Reviews information and conducts regular analysis. Designs web page text and visual content, navigational links and page layouts. Assists in the promotion of bank products and services via the internet.
• Responds to internal and external calls regarding software, hardware, online and procedural problems; Documenting and tracking issues and resolutions.
• Assists in computer desktop publishing and design activities. Develops innovative approaches and ideas.
• Participated in developing an ACH (Automated Clearing House) for bank customers in a team environment working with the whole department.
• Created branch dashboard that pulls information from the database for managers so that they can look at numbers to check their progress.
• Created a timesheet, hardware tracking, travel request form, work request applications for the intranet.


Heather C. Shiban Page Two


SUMMACARE, Akron, Ohio 10/2001 -- 10/2005
HealthCare Insurance Company based in Akron, Ohio that sells HMO, PPO, POS insurance products that are self-funded or fully insured.

Programmer
Developed customized programming for AMISYS healthcare software that included screens, reports, and flat files created for internal users and external vendors using SPEEDWARE fourth generation mainframe language on HP3000.

• Participated in developing project estimator that reduced time to complete projects by 50%.
• Interfaced with management to analyze and determine requirements to produce quality products increasing efficiency of users' applications.
• Revised systems documentation for technical and non-technical software programs making it easier for users' to understand why program was created.
• Translated COBOL programs to SPEEDWARE programs providing users' with access to information that assisted in increasing job performance.
• Worked closely with management keeping them informed on project status by updating corporate workflow system IS Track.
• Independent judgment, decision-making, problem solving related to implementing strategic plans, within and across departments to help management effectively implement changes to programs.
• Development and execution of plans for testing programs to reduce time in Quality Assurance and to ensure accurate execution.
• Learned to develop SQL statements in SQL Server 2000 when it was realized that new system might convert to possibly SQL driven.


INFOCISION MANAGEMENT CORP., Akron, Ohio 1/2000-1/2001
Telemarketing Company that specializes in services in nonprofit fundraising, direct-to-consumer sales and business-to-business applications.


Applications Developer
Setup Unix system for reporting of call results on dialers using p-code, proprietary development language for Call Center agents.

• Created web page in Dreamweaver using HTML for possible web development enabling Call Center agents to interact over Internet.
• Reported on status of projects using corporate workflow system (CMS) that kept management informed of project status.
• Interfaced with account staff members to define Call Center application requirements so that campaign was clearly defined to Call Center agents.
• Interacted with Call Center management personnel to ensure project deadlines were met and campaigns were started on time.
• Development and execution of test plans for developing screens created in house ensuring proper execution.


INTELLECT TECHNICAL SOLUTIONS, Tampa, Florida 1998-1999
CONSULTANT/CLIENT: INTERMEDIA COMMUNICATIONS
Intellect technical solutions provided IT staffing solutions to companies. Intermedia Communications provided data communications solutions.

Internship/Consultant, Customer Billing Operations: MBA Billing Conversion Project
Researched customer sales contracts for customer detailed billing so conversion to new MBA system would take place. Worked on all components of product frame relay from technical to the billing side so that research, documentation and reconciliation would be converted to new MBA system.

Certifications
Applied Website Design Certificate Program - Spring 2007


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