Resume of IT Technician

Title
IT Technician

Primary Skills
thorough knowledge of operating systems, networking, hardware and office software

Location
US-TX-Houston

Posted
Sep-10-07

IT Technician

Increases customer satisfaction as well as productivity, reduce investment.

PROFILE

Talented, analytical and dedicated IT professional with diverse technical background. IT Technician with a thorough knowledge of operating systems, networking, hardware and office software.
* Excellent problem solving skills. Ability to explain problems and solutions clearly to non-technical staff. Believes in the statement "Anything clear in your mind can be explained easily".
* Administrator with the ability to work under pressure and to deadlines, a patient and methodical approach to work, the ability to work alone or as part of a team and the ability to prioritize tasks
* Committed to keep up-to-date with IT developments
* An awareness of electrical health and safety regulations.
Certified IT Professional by Comptia as Comptia A+ IT Technician.
Talented Network Administrator whose expertise include Windows platform environments Windows 9xNT2000XP, LANWAN, network design and setup, TCPIP's technical infrastructure, implementation of information-security solutions, implementation and administration of several network services ( DHCP, DNS, Active Directory, IIS ... ).

CORE COMPETENCIES

Technical proficiencies
* Assisted with the repair of all types of IBM equipment, PCs, and laser printers.
* Worked with virus protection utilities.
* Ensured that all equipment was running properly before leaving the station.
* Performed preventive maintenance scheduled
Softwares
* Microsoft Word, Excel, Access, Power Point, Outlook, Internet Explorer
* Mozilla Firefox, Opera , Netscape
* Adobe Dreamweaver CS3 &Photoshop CS3
* Visio, AutoCAD 2000, Archicad
* Norton Antivirus, ghost, Utilities and Norton system works
* Panda software, Trend micro Pc-cillin, McAfee, windows Live OneCare
* Registry Mechanic, Ad-Aware, Partition Magic Network proficiencies
* Windows 9xNT20002003
o NTDS, Active Directory
o DHCP, WINS, DNS, RAS, RIS
o TCPIP, IPXSPX, NetBEUI
o IIS web server
o Backup and Fault Tolerance policies implementation.
o ServerLANWAN optimization
o HardwareSoftware Troubleshooting
* Apache web server, MS IIS
* VoIP
Managerial skills
* Supervision and Team building
* Cost containmentBudgeting
* Training & Instruction
* Project Management
* ProductivityEfficiency increase
CERTIFICATION
Aug - 2007 CompTIA
CompTIA A+ version 2007 Certified IT Technician

EXPERIENCE

Jun 2005 to Mar 2007 Self employed Houston, Texas
Assembled and sold personal computers to clients.
Troubleshoot and repair PCs
Consultant and PC Technician
Sept 2001 to Dec 2004 Imperial Tobacco Bobo Dioulasso, Burkina Faso
Responsible for first line supervision for mechanics and electricians who maintain equipment within the production facility. Assists in establishing methods, controls and standards for the actual execution of maintenance work. Improve key performance indicators and to eliminate down time and adhering to establish preventative maintenance schedule. Ensure that working conditions are safe at all times.
Create and Consolidate an Microsoft Access data base to Collect and analyzes data of manufacture, Quality assurance and methods, Quality control (organization and techniques of metrology),Analyze and resolution of problems, Capacity and resource, production control in a context of integrated logistics Systems MRPERP, Case study - Project, Sensitizing with concepts PDCA, parts cost and their usage frequency , resulting a decrease of the time consuming during the maintenance preventive and an increase of the revenue.
Maintenance Supervisor and Method agent
Mar 2001 to Sep 2001 Systel Dakar Dakar , Senegal Lectured Microsoft Office XP(word, excel ,PowerPoint)
Consultant
EDUCATION

2005 till date HCC Central Houston, Texas
Pursuing a degree in Computer Science. Preparing for some IT Certifications.
MICROSOFT
Preparing MCSE on Windows Server 2003 Certification
CISCO
Preparing CCNA version 2007 certification then CCNP
1998 - 2001 CFPT SenegalJapan Dakar, Senegal
BT, certified Technician in Electronics
BEP, certified Industry Professional in Electronics
TECHNICAL ACHIEVEMENTS

* Established a cyber cafe of 30 stations using a Desktop multiplier
o shared one host PC with 30 users
o Used of Antamedia Internet Caffe software
o Used L200 Access Terminal
o takes limited PC resources
o Decreased computing costs by 40%
o Decreased of the power consumption by 62%
o Decreased of the heat produce by 70%
o Lower investments in OS and software by 73%
o Decreased of the troubleshooting and preventive maintenance time

NETWORK ACHIEVEMENTS
Designed and Implemented complete networks of more than 50 computers, comprised of
* Windows NT 2000 2003 Server as Domain controllers.
* Windows NT 2000 2003 Server as Standalone Servers.
* Windows 98 NT 2000 XP Vista as clients with Microsoft Office 2000 XP and Development Applications.
* Configuring Windows 2000 2003 Server to support Routing and Remote Access.
* Networked Printers
ADDITIONAL SKILLS
Speaks and writes both English and French.

Certifications
See above


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