Project Manager with extensive experience in implementation project management, directing system installs through GAP analysis and feasibility studies. Continuously monitoring core system functionalities while creating code through business needs documentation. Completion of quality testing and data validation prior to phased launch cycles. Expertise includes:
HANDLING INNOVATIONS LLC - Cornelius, NC September 2003 - Present Founder and Managing Director Founded and built an online provider of warehouse equipment and material handling products. Duties include website design, online marketing and IT support. My proficiencies excel in all aspects of business, including recruiting/screening of employees, general management, managing company cash flow and negotiating mutually beneficial contracts with vendors and suppliers. * Created and maintained matrices for online marketing, new product research and development. Determine appropriate sales strategies and compensation through online marketing research and risk analysis. * Sales strategy and marketing initiatives saw sales grow from $0 to over $5 million per year within three years with a staff of seven people. * Current marketing strategy is overseeing the website optimization for search engine marketing. This has resulted in a 40% drop in PPC (pay per click) advertising costs, reducing expenses by an average of 20%.
WAREHOUSEHOG EQUIPMENT - Cornelius, NC July 2001 - September 2003 Director of IT/CTO Directed an Information Technology department for an internet-based company. Provided overall strategic planning and direction of all IT-related initiatives and projects, utilizing enterprise project management methodologies and tools/resources. Responsible for human resource needs, as well as budget forecasting for future work force requirements. * Instrumental in overall growth of company from $500k in annual sales to over $6 million by designing and implementing improved web-based systems related to sales, customer service, purchasing and supply chain. * Designed and implemented web-based purchase order system and Request For Quote (RFQ) system, which resulted in a 18% increase in through-put efficiency. * Maintained strategic advantage by continuously researching and implementing Web 2.0 methodologies for greater automation and increased end-user capability.
SOLECTRON TECHNOLOGIES - Charlotte, NC November 2000 - July 2001 Technical Project Manager Provided project management direction and leadership for development projects from initial conception through deployment. Developed teams through leadership and solid management techniques, managing project timelines, budget and resources. * Worked with user base to determine business software/technology needs and provided technical resources. Performed data analysis and wrote technical specifications as required. * Led project team through mulit-phased implementations, constantly providing status reports and escalating issues as needed to senior executives. Was primary point of contact for project team and management, partnering with internal departments and external vendors as needed. * Coordinated the Quality Assurance Testing and monitored all change requests and approval processes from testing through production release and to eventual project close.
INTELLISOURCE - Fredricksburg, VA April 1999 - August 2000 Senior Project Manager Responsible for all aspects of Work Management System implementation project for three major electric utility cooperatives. Areas of implementation included Work Management, Maintenance Management, Fixed Asset Tracking and software security. * Primary duties included determining project scope, evaluating best-of-breed applications, initiating proposals, monitoring budgets and overall project management. * Secondary duties included software test management, defect tracking, analysis of user needs, technical support, system administration, securities design and implementation, and technical support training. * Developed project plan with the Lead Project Manager to complete the implementation on schedule and under budget. Developed test scripts to aid Test Team in documenting defects. Developed SQL programs to automatically load ORACLE data from Microsoft Access.
TULTEX - Martinsville, VA July 1997 - January 1999 Materials Manager Responsible for supervision and planning of human capital and systems setup and design required for production planning. Departmental duties included determining demand, placing production and purchase orders, communicating priorities, tracking inventory and the design and implementation of process improvements. Managed 8 direct reports. * Communicated with vendors to completely comprehend processes and constraints, interfacing with the Sales Division to comply with delivery priorities while working with Purchasing, Sourcing, Production and Merchandising to facilitate timely acquisition of all necessary findings. * Developed improved thread planning model using Microsoft Access, as well as assisted in reducing thread shortages to near zero. Configured all Materials Management data for SAP R3; designing reporting specifications and ad hoc queries in ABAP/4. * Designed inventory tracking system to monitor component inventory, which identified and reduced 15% of obsolete inventory within one year.
WAKE FOREST UNIVERSITY - Winston-Salem, NC January 1995 - June 1997 Systems Analyst Facilitated and supported new accounting systems implementation. Trained and supported the users of all accounting subsystems including General Ledger, Accounts Payable, Accounts Receivable, Payroll and Grants. * Determined and wrote all systems policies and procedures as well as all computer program specifications used in the Controller's office. * Worked as a liaison between MIS and Controller's office while writing all forms programs for formatted material including payroll checks and financial reporting. * Provided analysis and IT support for Admissions, Accounting and Financial Aid offices.
PRIMERICA FINANCIAL SERVICES - Winston-Salem, NC April 1993 - November 1994 Regional Manager Responsible for recruiting, training and licensing of all new sales representatives for the Winston-Salem, North Carolina area. Managed all financials, sales tracking and seminar development and presentations.
BURNS AEROSPACE (CURRENTLY BE AEROSPACE) - Winston-Salem, NC October 1984 - April 1993 Manager of International Manufacturing (May 1990-April 1993) Responsible for manufacturing operations of all off-site facilities internationally. Duties included hiring, training, scheduling, production management, engineering, systems design and implementation, and vendor and customer negotiations. Locations included Ireland, Brazil, and Los Angeles. * Developed scheduling model in Microsoft Project that became standard for all off-site production. * Developed inventory database to aid in job costing and inventory tracking. * Completed all customer deliverables within specifications, on time and above targeted margins.
Industrial Engineer (September 1987 - May 1990) Responsible for capacity planning, plant layouts, systems implementations and major projects. Managed capital equipment justification and manpower analyses. * Redesigned inventory flow to improve efficiency by 18 %. * Developed cellular production concept to incrementally add capacity. Re-engineered sub-assemblies to improve efficiency by 12 %. * Instrumental in implementing SPC (Statistical Process Control) and TQM (Total Quality Management), precursors to Six Sigma and Lean Manufacturing. * Proficient with CAD tools including CADAM and Catia, used for 3D modeling and design.
Production Control Coordinator (October 1984 - September 1987) Responsible for determining method of manufacturing and schedules for all detail and assembly parts. Programmed all CNC lathes, punching machines and milling machines. * Cross-trained for multiple areas of oversight, ensuring that all systems were manufacturing at optimum performance. * Responsible for determining production priorities and monitoring workflow to assess process improvements.
EDUCATION * CONTINUING EDUCATION * AFFILIATIONS
BS in Computer Information Systems (Database Concentration) - HIGH POINT UNVERSITY, High Point, NC 1992; Member Alpha Chi National Honor Society
BS in Business and Economics (Marketing and Management Concentration) - HIGH POINT UNVERSITY, High Point, NC 1992
Vocational Degree (Computer Science and Foreign Language) - PATRICK HENRY COMMUNITY COLLEGE, Martinsville, VA 1998
Certified Internet Webmaster - Charlotte, NC (2002) Microsoft Certified Systems Administrator - Charlotte, NC (2003)
APICS (American Production and Inventory Controls Society Certified Production Inventory Manager Member since 1997
COMPUTER SKILL SETS Programming Languages: * Cobol * C++ * PhP * Javascript * HTML * AJAX
Databases: * MS SQL Server * Oracle * Sybase * MySQL
Software: * SAP R3 * PeopleSoft * Oracle 9I Software (cont.) * BaaN * Access development * Apache Web Server * AS400/RPG * Linux * UNIX * Visual Basic
Certifications
See above
CONTACT DETAILS
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