Senior Analyst Clinical System Resume




Title
Senior Analyst Clinical System

Primary Skills
Microsoft Office 2K Applications (Word, Excel, Access, PowerPoint),

Location
US-CA-Long Beach (will consider relocating)

Posted
May-28-09

RESUME DETAILS

Senior Analyst, Clinical System

Professional Profile

Creative problem solver with ability to resolve conflict embraces cultural differences, improve morale and consistently exceed profit goals, and computer literate. More than 9 years of experience as on Senior Analyst, Clinical System.

Education

Master of Business Administration
Morrison University
Reno, NV

Skills:

· Microsoft Office 2K Applications (Word, Excel, Access, PowerPoint), Networking, 10-keys by touch, Type 50-60 wpm.
· Knowledge of Medical Terminology, KPDS, CARG, OPAS, Learning Well, and Foundation systems

Professional Experiences

Hillcrest Care Center Sep 2006-Present
Long Beach, CA
Senior Analyst, Clinical System (Learning WELL System Administrator)

Responsibilities:

· Collects data and provides analyses for a broad array of issues across disciplines and functional areas.
· Has sole responsibility for some small to medium size analytical projects.
· Works under limited supervision.
· Acts as a trainer, liaison, problem-solver, and facilitator.
· Reinforces appropriate group values, norms and behaviors.
· Provides Learning WELL Data base training to all medical center personnel as well as staff at the Regional office.
· The role as Learning WELL Administrator, and overseeing the Learning WELL course creation; classes scheduling; and provide technical support to SSD
· Training team as well as staff at the each Medical Centers.
· Actively participates in analyzing data and developing recommendations and action plans, and develops new approaches to obtain needed information.
· Assists in the development of project proposals, recommendations, implementation plans, communication packages, performance measurement tools, and training materials related to the assigned projects.
· Evaluates and distills analyses conducted by other departments and/or outside consultants.
· Prepares preliminary interpretations of analyses for project teams, clients, and/or department management.
· Recommends suggested action steps based on the analytic results.
· Prepares reports synthesizing analytical results, highlighting implications of findings.
· Follows through any further actions based on the results using sound business judgment.
· Develops project plans which identify key issues, problems, approaches, performance metrics and resources required.
· Designs research plans for data gathering and analysis.

MountainView Hospital Jul 2004 -- Aug 2006
Las Vegas, NV
Configuration Analyst

Responsibilities:

· Assist BSM in the analysis of LOB development. Also, assist in Data clean up for SBU/DPA on monthly basis.
· Maintain new changes to GUI/FS Reformat and reinforce a Foundation Systems Data Clean Up schedule.
· Validates system functionality after benefits are coded into applications, but before release into production environment.
· Analyzes data to determine how to configure the health plan and regulatory rules and logic for the detailed benefit services and benefit plans into EPIC and Foundation systems.
· Assesses the impact of new rules and new service designs on all systems prior to benefit implementation.
· Reformat and reinforce QA Announcement (New and/or Retired BO's or Plans) Schedule.
· Process all incoming Movaris requests either approve or reject the requested benefit changes.
· Assist HOTLINE issues. Received concerns and issues via voice mails, and once analysis is completed, clients will be contacted.
· Ensures configuration meets current business policies and practices.
· Supports the efforts of compliance review and audit of employer group benefits.
· Creates documentation outlining the detailed benefit service design, maintains plans, product and purchaser relationship in EPIC.
· Responsible for ad-hoc queries and research on the recurring benefit offerings or changes.
· Provide comprehensive analysis of proposed benefits, with recommendations if necessary.
· Reformat and reinforce QA Announcement (New and/or Retired BO's or Plans) Schedule.

St Mark's Hospital Oct 2002 -- Jun 2004
Salt Lake City, UT
Administrative Specialist

Responsibilities:

· Request medical records to support audits, inventory records received, follow-up on outstanding records, copy records for auditors.
· On-going support staff with special projects, invoices processing; monthly process travel expense reports; process check requests; order office supplies, computers and accessories.
· Arrange travel itinerary for department managers; arrange meetings & workshops, and set up Conference Bridge.
· Provide supreme customer service skills, and handle all complains in diligent manner.
· On-going review and update of hospital guidelines; Schedule appointments.
· Medical billing, handled worker's compensation claims of varying complexity and risk management inquiries.
· Knowledge of Medical Terminology, Medi-Cal / Medicare claims and excessive cash handling.
· Knowledge of general office work, handled large amount of hospital calls.
· Attentive and punctual to all team meetings and provided on-going feedback to enhance patient care development.
· Collected and analyzed data.

Pioneer Memorial Hospital Feb 2000 -- Sep 2002
Heppner, OR
Receptionist II

Responsibilities:

· Patient registration, and appointment scheduling at an Out Patient Medical Offices.
· Daily cash handling as well as medical claims processing.
· Acts as a liaison for non-English speaking members.
· Assist in the filing of Worker Compensation claims and all other medical related documents.
· Uses computer based programs, copy machine, calculator and other related standard office equipment to type letters, reports, correspondence and forms.
· May compose correspondence for supervisory review.
· Answers telephone inquires takes and relays messages, and greets visitors.


Education
MS in Computer Science
De Anza College, Cupertino, CA

Reference: Available upon request

Certifications
See above

CONTACT DETAILS

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