Resume of IT Professional

Title
IT Professional

Primary Skills
Expertise in application development, data resource management, and information technology infrastructures.

Location
US-FL-Miami

Posted
Apr-15-07

OBJECTIVE
Seeking a professional IT position requiring advanced technical training and providing an opportunity to improve the systems and operations of a growing organization.

SUMMARY
Dynamic executive IT professional with a wide repertoire of technical qualifications. Proven track record of successes in team development, customer relationship management, negotiations, and project management. Expertise in application development, data resource management, and information technology infrastructures. Skilled in information systems management, analysis, troubleshooting, testing, internal control procedures, system and program security, hardware and software installation, technical support, and network administration.

EXPERIENCE HIGHLIGHTS
IT Manager - 01/01/-1 - Present
The Experts, JIATF South, Key West, Fl

EXPERIENCE
Experienced IT professional with expertise in Windows-based environments and networking. Outstanding customer service skills resolving technical issues and educating end-users. Team player making significant contributions to team and individual success. Installed operating systems and applications and conducted technical training demonstrations. Worked on the following networks NIPRNET, SIPRNET and SCI.

Assembled, configured, and maintained computers
Analyzed information technology systems to identify threats, vulnerabilities, countermeasures, and residual risk
Designed and implemented local and wide area networks
Working knowledge of peripherals, routers, switches, cabling, and fibers

EXPERIENCE HIGHLIGHTS
Systems Administrator - 01/01/-1 - Present
BAE System,, Gaithersburg, MD

System Administrator, responsible for systems configuration and maintenance, problem troubleshooting, planning and directing upgrades, and testing operations to ensure optimum system functionality. Designed and developed training curriculum and materials used in training clients in use of networking systems. Worked on the following networks NIPRNET, SIPRNET and SCI.

Coordinated installation of computer programs and operating systems, and tested, maintained, and monitored computer system
Assist with IEC system and software application patches
Assisted staff and users to solve computer related problems, such as malfunctions and program problems
Established and administered periodical testing of network backup and recovery procedures to protect corporate data and system assets

Account Manager - 01/01/-1 - Present
Titan Corporation Office of Naval Intelligence,, Washington, DC

Key contact point for business continuity issues; work closely with dispersed and diverse business units. Administered network monitoring tools. Supervised the operation of network information systems. Created and maintained user accounts. Managed file systems, storage devices, network servers and workstations. Worked on the following networks NIPRNET, SIPRNET and SCI.

Provided systems analysis, design, and large-scale database design
Provide end user and desktop support for users with Windows NT, Windows 2000 and Unix operating systems
Provide network administration services such as profile, passwords, Exchange, security troubleshooting

System Administrator - Apr. 1999 - Present
Computer Sciences Corporations, Washington, DC

Consulted with staff and users to identify operating procedure problems. Managed systems configuration and maintenance, problem troubleshooting, planning and directing upgrades, and testing operations to ensure optimum system functionality. Worked on the following networks NIPRNET, SIPRNET and SCI.

Performed new software quality assurance tests
Diagnosed hardware problems with modems, printers, cables, or telephones
Surveyed customers on a periodic basis to ensure concerns are being addressed properly and promptly

TECHNICAL EXPERTISE

Network Administration Skills: Design, implementation, and maintenance of Microsoft Windows NT network systems for the specific needs of the enterprise environment. Maintaining and establishing user accounts, network security, troubleshooting printer problems, back-up devices, and installing and maintaining servers.

Administration Skills: Installation, configuration, troubleshooting, support, and maintenance of PC hardware and peripherals including desktop computers, printers, scanners, modems, and networked printers. Extensive database experience. Web service support.

OS Knowledge Base Skills: All windows variants, IBM

Software Implementation Skills: Microsoft BackOffice Servers, Exchange Servers,

Security Implementation Skills: Norton command center.

Hardware Skills: All PC variants, Printers, Video capture, cable standards and implementation, (CAT5, CAT6, Fiber)

Networking Skills: CISCO Switches and Routers (Voip / ATM / Ethernet) Bay Networks / Nortel Switches, Intel Routers, Extreme Networks Switches, Lucent Switches, Very High TCP / IP proficiency.

ADDITIONAL SKILLS: NT Essentials, Windows 2000 Active Directory, Microsoft Windows 3.sx/95/98/NT4.0/2000, Microsoft Exchange, Microsoft Office Suite, Microsoft Office 2000 Professional, Norton, Antivirus, Remedy and Netscape Suite of Products

Leadership skills include ability to lead and motivate co-workers from all backgrounds, creative problem-solving and solution-oriented work style, decisive and confident decision-making, and in-depth proficiency with new technology trends? Experienced in fostering and developing client relations, providing end user training and innovative technical solutions, conducting equipment demonstrations, and increasing efficiency to enhance profitability

OTHER
Security Clearance: Active TS/SSBI/SCI, updated 11 October 2004

Certifications
See above


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