Project Manager Resume

Title
Project Manager

Primary Skills
PMP, PM-BOK, MAINFRAME, JAVA

Location
US-NY-New york (will consider relocating)

Posted
Apr-11-09

PMP

Certified Project/Program Manager with over 12 years of demonstrated expertise completing projects and initiatives within the focus on PMI triple constraint of Scope, time, cost along with Risk, quality and customer satisfaction
PROFILE SUMMARY
• Result driven Project Manager having over 12yrs of experience in providing full SDLC for complex multi-site programs and initiatives that includes planning and executing projects, team management, direct interaction with client management, business requirements gathering, application development for the software services.
• Business Development, Onshore /Offshore, P&L responsibility with demonstrated ability to transform poorly-performing projects into successful deliverables, on time and within budget. Handled multi million RFP responses, MSA (Master Services Agreement) drafting, and SOW preparation.
• Key Accomplishments
o Acquired a contract worth $3mn with Citi retail banking, leveraging the relationship and the system knowledge gained with their consumer liability applications.
o Defining SLA Management Framework: Worked with clients/vendors in arriving metrics driven approach which ensures high service level adherence and increased transparency.
o Cost savings - With a matured quality and project management processes, implemented productivity improvements year on year, this attributed to cost savings and handling more work with same resource count, provided suggestions to increase operational excellence around the application development lifecycle, value added investments will provide cost savings.
• Industry experience in Banking and capital markets, involved in consumer bank merger projects and Telecom. Handled Savings and Checking applications, Cash Management.
• Worked in a PMO building an equity compensation system, handled PMO responsibilities.
PROFESSIONAL CERTIFICATION
• Certified Project Management Professional (PMP); Project Management Institute (PMI)
• Infosys Capital Markets Certification (NCFM equivalent), Infosys Technology architect certification
EDUCATION
Bachelor of Engineering, Computer science (1992-1996), Annamalai University, India with First class. Active PMI Member.


PROFESSIONAL EXPERIENCE
Morgan Stanley 2008- Till date
New York, NY
Business Project Manager
• Managing relationship between Morgan Stanley Prime Brokerage business unit and corresponding technology group, coordinating multiple workflow applications.
• Act as liaison between client users, vendors and technology team.
• Business requirements gathering -- Managing project scope, budget and schedule, Interacting with various business users - Implementing projects - Estimation and Planning - Program milestone and metrics report preparation - High level design - Offshore team management - Scorecard preparation and tracking for senior management review.
• Track effort, defect and schedule, reports to senior management. Involved in Planning roadmaps and 2008/2009 priorities.
• Involved in Automation projects for business process automation using workflow process, automation projects resulted in cost savings.
• Providing business signoff after validation for technology group's development and turnover. Used Savvion workflow development tool for BPM of Prime Brokerage.
• Handling a globalize application, taking ownership for applications in applications group.
• Handled migration projects, old Savvion workflow to new version.
• Analyzed advantages/disadvantages of Sharepoint over Savvion, financial analysis for the project/portfolio.
• The client service reps use the newly built workstation and generate task requests involving various groups like the PB documentation, Trades, Accounts, operations, corporate data management etc within prime brokerage.
INFOSYS - CITIGROUP (FEB 2002 TO DEC 2007)
Citi Smith Barney Jun 2006 -- Dec 2007
New York, NY
Program/Project Manager:
• Anchoring Vendor relationship with Client information services group, Citigroup Smith Barney.
• Business requirements gathering - Interacting with business users - Implementing projects - Impact analysis - Estimation and Planning - High level design and Functional Spec - Offshore co-ordination - Track effort -- defect - milestone and metrics report preparation
• Involves bottom line responsibility for all projects in that line of business, billing, managing invoices, handling issues/escalations if any, resource allocation/management assisting/enabling the team on technical, domain front ensuring proper training.
• Filling the gap between Client managers, Business users and vendor teams (onsite and offshore), ensuring success of all projects in client information services group.
• Multiple projects in Client information services group: Managing project budget, financial analysis, Delivery of Account verification, web application, Investment Advisory services- design and build new statement monitors for the brokerage account.
• Bottom-line Responsibility in talking 116 applications towards steady state maintenance to an offshore development center. Defining strategies based on different application groups/technology/team structure.
• Handled engagements in a managed services model, Involved in application transition with a transition planning and knowledge acquisition.
• Risk management plan, setup of Communication and change control procedures.
• Involved in cost saving efforts by handling automation projects for Smith Barney Client information services group.
• Completed portfolio analysis to logically understand the portfolio landscape, this detailed analysis led us to understand the relative complexity and criticality of the applications.
• Resource pool manager: Helped arrive at FTE numbers for any application maintenance using mathematical approach by using derived weighted complexity factor. The weighted complexity factor is derived based on the application information available like the line of code, average transaction volume, number of change request, and current level of FTE.

Citibank N.A. Oct 2005 -- May 2006
New York, NY
Relationship management: Anchoring vendor relationship with Consumer liabilities system, Citibank N.A., management involves business development, bottom line for all projects in that line of business, billing, managing invoices, handling issues/escalations. Filling the gap between Client managers, Business users and Vendor team (onsite and offshore)
• Account/Relationship management, Business development, anchoring relationship, Business requirements gathering, Interacting with business users, Implementing projects, Estimation and Planning, High level design offshore co-ordination, Track effort, defect, Resource Pool manager.
• Interfacing with the business heads and the application stakeholders for understanding the business needs, the client's IT team for collaborative application development and the clients' Infrastructure management team for application deployment and roll-out. PMO role in coordinating various groups.
• The data masking initiative was done at Citibank N.A, one of the largest consumer banks spread across the globe. This project is to meet OCC compliance requirements of protecting customer privacy.
• Equity compensation for Citigroup employees was to be streamlined across various Citi lines of business across various geographies, this task was to put together a BRD interacting with HR, Tax, Legal and finance team of Citigroup, which was used to build a Data warehouse for the same.
• Handled Savings, Checking, overdraft applications, Cash Management.
Citibank Dec 2004 -- Oct 2005
New York, NY
Project manager
Citibank acquired First American Bank (of Texas). This project is to convert all financial and non- financial data from FAB systems to Citibank system. Some 240,000 consumer and commercial accounts totalling $2 billion in deposits were converted.
• Project manager for the technology team, Involved in data mapping and product mapping sessions, Interaction with technology mangers and team, High Level Design for converting accounts in assigned applications. Review Detail Level Design for each of the applications. Involved in code review, IST, UAT testing and phased implementation.
Citibank Feb 2002 -- Nov 2004
New York, NY
Global Project Manager
This project was for Retail banking applications, to identify chokepoints, which could inhibit the 5x growth strategy of Citibank and remediation of these chokepoints. The project involved 85 applications (71 mainframe and 14 distributed software applications).
• Global Project Manager for this large program -- a project with strict deadlines executed on a fixed price model.
• Experienced in project planning & execution, requirements gathering and analysis, estimation, risk management, overall delivery and SLA mgmt, release management.
• Initiated and made significant contributions to improving efficiencies, that has resulted in significant benefits to the client. Contributions include documentation, defining procedures and standards, designing and developing a review process.
• Client interfacing on gathering requirements and impact analysis. Driving and active participation in high level and detail design, Managing Production support, post production fixes, review of code changes, independent testing of team's code changes, Offshore co-ordination.
L&T INFOTECH
SBC South Western Bell Telephones Sep 2001 -- Jan 2002
Saint Louis, MO
Project Manager
CICS Adapter integration primarily aims to integrate the applications that run in CICS regions. The CICS applications primarily are online transaction processing applications. These online applications contain business logic, which represent organizations processes.
• Project Manager, Design, Reviews and testing.
SBC South Western Bell Telephones Oct 1998 -- Aug 2001
Saint Louis, MO
Team Lead
The graphical user interface in Power builder is used by the managers to get reports regarding sales made for specific products and categories of date. The relevant data is stored in DB2 tables and the enterprise data warehouse that uses teradata database for data storage. Worked on sales tracking application which deals with chargeback of incentives for sales professionals and deduct from the billing amount.
• Enhancement of Customer Information database, CIDB is a critical system that deals, with Customer as well as carrier data. STARS and MPS systems feed the CIDB.
• Team lead, coordinating with developers offshore, Issue resolution contact.
• Analysis of data, developing COBOL programs and JCL's. Reviews and Unit/System testing. Developed/enhanced COBOL programs for data extraction.
NBTEL Aug 1997 -- Sep 1998
Canada
Senior Developer
DB expansion: Database expansion includes analyzing the necessary date fields to be expanded in the database (DB2 and IMS).Developed/enhanced programs for data aging. Coding, reviews and independent testing.
TECHNICAL SKILLS

Applications/ MS Office/MS Project/Access, SharePoint, Visio, AGILE, RUP Methodologies
OS/ Languages Windows NT, IBM Mainframe, MVS operating system, MQ-Series
/Databases/Tools Java/J2EE, COBOL, VB/VBA, Natural/adabas, JCL, CICS, JSP, Jscript, JDK,DB2, SQL-DDL,DML,DCL, IMS, IDMS, Natural, VSAM, table bases, flat files TSO/ISPF, Changeman, Endevor, Infoman, Data Inventory, Expeditor, Panvalet, Intertest, SDFII, File-Aid, Sync Sort QMF, Abend Aid, DYL 280, SPUFI, FTP, NDM, SDSF, JES2, Rational Suite, Clear case, clear quest, Mercury QC, IBM BMC utilities, Planview project management tool
Best Practices: Six Sigma, CMM Level 5, PM-BoK

Keywords: Banking, Wealth Management, Prime Brokerage, fixed income, Telecom, Senior Project Manager, Technology Management, Project Development Manger, Relationship Management, Business Development, Project Stakeholder negotiation/interaction, Technology and Business coordination, Project Tracking -- MS Project, SDLC, Cost Savings, BPM, Onshore/Offshore, Scope/Schedule/Budget Management, Outsourcing, Large scale projects, financial analysis, Process improvement, SLA Management, Team management, Resource Management and Deployment, Risk Management, Release Management, Configuration Management, Quality Management, Vendor management, Presentations, Business Process Workflow documentation, Mainframe Programming, , Business User sign-off, Performance Management, , problem solving, analytical skills, excellent communication skills, Interpersonal skills, Teamwork, PM-BOK Knowledge, PMP certified.

Certifications
PMP, Capital markets basic, Infosys technical arch certifications.


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