Resume of Senior IT Director

Title
Senior IT Director

Primary Skills
A Senior IT Director with proven experience leading global teams for Fortune 1000 computer companies

Location
US-CO-Centennial

Posted
Feb-13-08

Senior IT/Network Director

SUMMARY
A Senior IT Director with proven experience leading global teams in Operations, Services and Sales for Fortune 1000 computer companies. Strong ability to build motivated and cooperative teams through conflict resolution, career planning and mentoring. Solid track record of successfully completing projects on time and within budget. Led technology teams responsible for developing, operation and supporting ERP and CRM system, network operations, data centers, and WEB based projects. Developed white papers on cable architectures, VoIP technologies (H.323 and SIP), Infrastructure and wireless architectures.

EXPERIENCE
Sr. Management and Software Consultant - 2008 to Present
ON Consulting, Inc., Centennial, Colorado
* On Consulting Client, (Aug 07 to Present), Led a team providing Threat Analysis and integration for security service protecting against viruses, spam, phishing and other forms of attacks.
* Jeppesen Sanderson, Inc., (Apr 07 to Jul 07), Led the port a legacy application written in FORTRAN and C from SCO UNIX to SUN Solaris. The system provided Aircraft and Airport data analysis as a part of its function. Part of the port was to move a large number of aircraft modules written in FORTRAN, there was little to no information on most of the system, part of the task was to evaluate and document the system for future maintenance. Additionally developed a web service to modernize access

Sr. Director of Technology - 2000 to 2007
SET Technologies International, Inc., , Bellevue, WA/Denver, CO
* Served as the chief technologist and Sr. Director of Technology was responsible for IT Strategic Planning, Budget/Vendor Oversight, Network Administration, Web Development, Wireless & Remote, 24x7 System Support, Information Security, Sarbanes-Oxley Compliance, Business Continuity Planning, Upgrades, Migrations, and Best Practices for SET and a number of it's clients. Clients included: Microsoft, Giant Loop, GW Telecom, HNS, Tenzing Communications, E-Charge, Intuit and midsized companies.
* Created and directed three teams: (a team of 8 administrators to support SET's Hosting service; a team of 12 developers and designer for SET's Web and product development based in Washington and a team of 12 developers and administrator for GW Telecom based in Colorado.) This included staff hiring/ firing, and evaluations; development of mentoring programs; operational budgets and staff moral.
* Managed the development of products aimed for the SBM Markets in Africa, Asia and Latin America; including of business strategies and marketing plans. SET's products included an Asterisk based PDX interfaced with the Sugar CRM open source package.
* Management Consulting Projects
* GW Telecom (Nov 2004 to Apr 2007), Served as CIO for a wireless Internet start-up; helped to develop and execute a business plan and pilot project in Colorado. Led and built the team that was responsible for the design of the back office, lane-line network (carrier grade Ethernet) and interfaces to resellers and enhanced 911 providers The service was to be deployed in China and the third world utilizing WIMAX and WIFI providing carrier grade service.
* Microsoft (Sep 2004 to Feb 2005), provided project management for a development team reengineering part of the MS partnership portal. This was a venture between SET on one of its business partners (Capitus Software). The development team consisted of 15 developers and encompassed everything from requirements gathering to the Website deployment in Microsoft's data center.
* Healthcare Network Solutions (Mar 2002 to Aug 2003), Served as the CTO to re-engineer the development process and oversee their first release of software/service of a healthcare plan management and monitoring system. Re-architected how the service was hosted and managed the deployment in a co-located data center in Seattle. Made extensive use of Microsoft technologies and database products. The service was a HIPPA clearing house combined with a managed care plans, aimed at adult family homes.
* Tensing Communications (Dec 2000 to Mar 2002), Worked as Sr. Director of Network Operations managed and reorganized a troubled IT department (a staff of 34, including 3 managers.) Re-organized the development and IT processes to improve overall quality and operational processes; implementing a continuous improvement process. Managed the build out of both of a Network Operation Center and Data Center. Managed the rollout of internet POP and 15 airports around the world.

Sr. Director of Data Center Operations - 2000 to 2000
Free Internet, Federal Way, WA
* Managed the operations and support teams for Free Internet's Internal IT, two data centers and network operations center. Led projects through the entire Systems Development Life Cycle including requirements definition, testing and support implementing formal processes to ensure stability and reliability.
* Managed the build out of a new 25,000 sq ft class 5 data canter. This included management of the site selection process, equipment selection, vendor and contractor management, and site build out. Also managed the migration and consolidation of the Free Internet's two initial Data Center to the new 25000 sq ft data center, all managed while un-interrupting the current service.
* Managed the redesign the IP network infrastructure to reduce the cost of the under utilized IP network links saving the company over 8 millions of dollars a year.
* The position ended when the company failed and laid-off the staff.

Director of Network Technologies (contract assignment) - 1998 to 2000
CH2M Hill Telecommunications, Englewood, Colorado
* Severed as the chief subject matter expert on ATM, IP, Ethernet, SONET/SDH, Cable (DOCSIS/ Packet Cable/ Open Cable), Fiber, and VoIP Technologies for CH2M Hill's Telecommunications Division. Clients included Global Crossing, French Telecom, Media One, TCI, Time Warner, and Callahan and Associates.
* Trained and coordinated teams to handle telecommunication projects in a 12,000 strong engineering company. Managed client budgets as large as $65M and teams as large as 100 direct and indirect project team members.
* Provided technical direction to clients worldwide for the design, development and build out of broadband networks. Supporting CH2M Hills Sales force on the preparation of materials and bids for clients around the world.
* Developed TCP/IP network architectures, project plans and cost models for the deployment of voice and data services in Argentina and Germany. One of the networks was designed to support over 10 million subscribers.
* Led the development team that implemented of a PDA based solution for cable technicians working in the field. The system was based on Window's CE palmtops and interfaced with AutoCAD and Small-world GIS systems.

Director of Engineering - 1992 to 1998
Systems Engineering, Inc., Denver, Colorado
* Served as the central point of contact for all Telecommunication projects for Systems Engineering. Built the Telecommunications practice (from 2 to over 50+ engineers and administrators); supported sales, meet with senior management and developed business cases and proposals. Clients included CH2M Hills, Free Internet, Time Warner, TCI, and Formus Communications.
* Managed the corporate IT and development teams, responsible implementing projects in Denver, Colorado, Boston, Massachusetts and Houston, Texas. Developed train programs for new employees and projects consultants to quickly ramp on their projects. And led the implementation teams on Great Plains Accounting, Seibel CRM and Remedy ticketing systems.
* Prepared RFPs (Request for Pricing), SOWs (Statement of Work) and build vs. buy cost analysis for various internal IT projects. Analysis included internal engineering effort estimates, implementation plans, project risks and detailed SWOT analysis.
* Developed project proposals and POCs (Proof of Concepts) to Corporate Board for funding requests. Helped develop new business in Japan and Singapore resulting in an additional $10 million dollars in business a year.
* Management Consulting Projects
* Great West Life (Mar 97 to Jul 97), Developed a plan and RFP for the consolidation from thirty-three call centers to six new regional call centers. The call centers where designed to meet existing call volumes and allow of outsourcing and remote options. Helped to author the RFP and selection criteria; then assisted in the evaluate vendor responses.
* Time Warner Cable (Sep 94 to Dec 96), Helped to architect the first commercial cable broadband system (TWC's Roadrunner;) responsible for the network architecture, security, operations support systems, billing interfaces, and third party content providers. Provided technical project management for one of the two systems integrators TWC used to build Roadrunner systems. Managed the build-out of Road Runner for TWC's San Diego Head-ends and Distribution Centers, with equipment from Toshiba.
* Philips Electronics, (Jun 92 to Jun 94), Led a development team (of 12 software engineers,) on a system to delivery medical information to doctors, (Medical News Network II). The team responsible for the development of the medical building communication server, one of three component used in the Mednet II service.

Independent Sr. Software and Systems Engineer - 1982 to 1992
Independent Consultant, Denver, CO
Provided administration and development services to Solutions Unlimited, Unidata, ASD Corp, MCI, IBM, Bell Labs and others through a number of different consulting agencies.

Development Manager - 1976 to 1982
Alpha Software, Englewood, Colorado
Designed, and maintained a mail inventory accounting and inventory accounting system. The system was written in Prime Information Basic (Pick Basic) and ran on dual Prime 755 servers. Managed an average of 4-8 client projects concurrently, including technical development teams consisting of 10 developers and 2 administrative personnel. Developed an integrated accounting system written for IBM's mainframe; a forms processor/security system for a VAX 11/780 running UNIX, as well as 3270 terminal emulation software.

EDUCATION
Certificate, ITIL Foundation - 2006

Certificate, CISSP - 2005
Bellevue Community College, Bellevue, WA

Certificate, Digium Certified Asterisk Professional (dCAP) - 2005

Certificate, PMI Project Management Professional - 2004

Certificate, Microsoft Certified Database Administrator - 2002
Strategic Computers, Bellevue, WA

Certificate, Cisco Certified Network Associate - 2002
Online

1990
Various Facilities, Denver, CO
Professional Development: Building Effective Teams, Technical Leadership, Planning and Managing Projects, Systems Analysis, Interpersonal Communications, Conflict Resolution, NLP Master Training

B.S., Geology - 1980
Colorado State University, Ft Collins, CO

SKILLS
* Applications: SAP, Siebel, Onyx, OpenView, Netcool, OpenNMS, ADC, Compiere, SugarCRM, Remedy, Computer Security, Data Communications, Systems Administration, Network Administration, Database Analyst, Device Drivers, Expert Systems, Embedded Systems, Inventory Control, Sales Analysis, Software Conversions and Systems Integration, Matlab, Firmware, Benchmarks, Internet Security, Data Communications, EDI Software Conversions and Systems Integration, Object Oriented design and programming.
* Databases: Oracle 10i, DB2, SQL Server 2000 & 2005, MySQL 4 & 5
* Languages: C, C++, C#, Perl, Java2, J2EE, Python, PERL, Fortran 77, Visual Basic, Pick Basic, Cobol, UML, XML, XSL and X86 Assemblers.
* Protocols: RS232, RS449, V.35, Ethernet, Gigabit Ethernet, SONET/SDH, DWDM, Fibre-channel, 802.11a/b/g/n, HDLC, PAPB (link layer X.5), Q.921, IBM BSC-2780, 3270, 3780, X.25, Q.931, X.25, Q.931, TCP/IPv4&6, ISDN, IGRP, EIGRP, OSPF, BGPv4, X.400, 409 and 410, NFS, RFS, CMS Kermit, SNA, VTAM, CMS, Novell Netware 4.x, RPC, XML, HTML, JavaScript, SNMP, DOCSIS, WIFI, WiMAX, 802.16e, 802.1x, MPLS, RSVP, H.323, H248, H.245, SIP, MGCP, CDMA, GPRS, UMTS, HSPRA
* Network Equipment: Enterprise Level Cisco Routers, Cisco Catalyst Series Switches, Cisco PIX Firewalls, Ascend MAX Series Remote Access Systems, Lucent G3 Series PBX, Lucent MCU, Nortel DMS100, Nokia Firewalls, F5 Networks, Cisco and Lucent Cable routers, New bridge and Fore ATM Switches, HP Etherwaves
* Systems: Amdahl 580 (UTS 4.4); DEC Alpha (OpenVMS); HP 9000 (HP/UX 12.0); IBM 3090, 4341, 370/165 (VM, MVS, MVS/XA); IBM RS6000 (AIX 5.1); IBM PC (Windows 2000, Linux, and FreeBSD, VxWorks, QNX); SUN Enterprise Level Servers (Solaris 5-10), Cisco 2600-10,000 Routers (IOS 12.2), Big IP (F5 Network switches)

Certifications
See above


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