RESUME DETAILS

OBJECTIVE:

As an experienced Systems and Network Administrator, I'm seeking to obtain a permanent opportunity with a creative and well established organization to leverage my skills and knowledge of Systems Networking and IT Support in fresh, fun, and innovative ways.

TECHNICAL EXPERTISE:

Operating Systems:
Windows Server 2000/2003/2008, NT4.0, Windows 2000/XP/Vista(x86,x64), 95/98/ME, DOS, Fedora

Networking:
TCP/IP, IPX/SPX, DNS, DDNS, WINS, LAN, WAN, WLAN, IP, VPN, DHCP, SNMP, FTP, Wireless Access Points, Firewall, Frame Relay, Ethernet, Fast Ethernet, Gigabit Ethernet, Fiber, T-1, Token Ring, Hubs, Multiplexers, Bridges, VLAN Switches, Routers

Applications:
Microsoft IIS Server, MS Office, MS Project, MS Exchange 5.5/2003, MS SQL Server Administration 2000/2005, Powershell, NetIQ, Network Manager, PRTG, HP Insight Manager, Enterprise Antivirus (Corporate Norton AntiVirus/McAfee), Websense (SurfControl), Backup Exec, Norton Ghost, Acronis Universal Restore, SnifferPro, MS Solomon 6.x, MS CRM 3/3.5/4, UPS Worldship, Virtual PC/Server, Windows SharePoint Server

WORK EXPERIENCE:

Systems \ Network Administrator
Imaging Technologies Direct, LLC. dba Rhinotek
Carson, CA
2002 - Present

• Project lead for the following:
o Migration of Windows NT 4.0 domain to a Windows 2003 domain
o Migration of Exchange 5.5 Server to Exchange 2003
o Planning, Design, and Implementation of Network Infrastructure from switch configuration and installation to Active Directory structure and security
o Complete rollout of 95/98/NT workstations to Windows XP
o Installed and configured a wide-range of roll based servers from IIS Web Servers, File & Print Servers, and SQL 2000/2005 servers
o Designed and developed backup strategy using Symantec Backup Exec 11.x
• Current day-to-day support activities include LAN/WAN support and End-User support
• Management and maintenance of:
o Active Directory, DNS, DHCP
o Group Policy & Security
o Windows Server Update Service
o Exchange 2003
o SQL Server 2005
o Backup and Recovery using Symantec Backup Exec 11.x
o VPN connectivity
o Windows 2000/XP/Vista Operating Systems
o Microsoft Dynamics SL (Solomon 6.5)
o Microsoft CRM 3.0
o Server health and security using HP's Insight Manager

IT Technician
Bates Worldwide
Irvine, CA
2000-2002

• Primary Point of contact for all desktop and network related issues for both our Irvine and Los Angeles offices consisting of 200+ users and 400+ nodes
• Strong working knowledge of Windows 95/98/2K/XP operating systems and MS Office Suites
• Responsible for installation, configuration, maintenance and troubleshooting of installed systems averaging 5-25 service calls daily
• Responsible for coordinating and implementing major projects such as a Windows 2000 Professional rollout to both offices
• Managed and maintained network peripherals (network printers, user workstations, network devices)
• Responsible for answering user questions and performed training to assist users in utilizing our technology tools more effectively
• Configuring all printers via Novell NDPS and creating user accounts via NWAdmin
• Monitored and Serviced Network servers via RConsole
• Installed and configured Donovan Data System software; ie. Tempo, Relax, AdViews and a variety of media software
• Maintained up-to-date virus protection software on all workstations and servers

Desktop Analyst / Intern
Virgin Records
Beverly Hills, CA
2000-2000

• Assisted users with hardware and software issues via telephone and in person.
• Provided new employee workstation set-ups and moves.
• Prepared and deliver workstations by installing and configuring software and drivers.
• Performed basic hardware repairs and documents issue resolutions and communicate to team members.
• Responsible for Windows 95/98 upgrades, installation, configuration, maintenance and support.
• Responsible for maintaining, cleaning, moving and supporting all printers.

ACHIEVMENTS:

Bates Worldwide Advertising
Pursuit of Excellence Award 2002

Rhinotek Computer Products
Employee of the Year 2004

EDUCATION:

DeVry University
Long Beach, CA
• Network and Telecommunications Management major

New Horizons
Anaheim, CA
• Microsoft Certified Systems Engineer Program 2003

Certifications
• Microsoft Certified Professional, MCP
• Microsoft Certified Technology Specialist, MCTS
• A+ Certified Technician
• Hubbell Premise Wiring

CONTACT DETAILS

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