Objective Obtain a position that allows me the opportunity to utilize my skills in network engineering, system administration, technical and desktop support in addition to learning new and exciting technology within a company that promotes upward mobility, opportunities for advancement, and individual thinking to improve processes and increase productivity from both the system infrastructure as well as within the organization.
Summary of Qualifications • Operating Systems Known: Windows Platforms, Linux (Redhat), Unix (Sun, HP) and Solaris • Firewalls known: Juniper Netscreen, Linksys, Sonic Wall and Checkpoint • Setup, configuration and troubleshooting of VPNs and small-medium sized networks. • Communication software used: Contactual, Xl-Lite Softphone, Pidgin Jabber, MSN Messenger, Effusia • Remote logins used : Remote Desktop, PC Anywhere, LogMeIn.com
Work History
Digital Services Engineer NightHawk Radiology / The Radlinx Group Irving, TX May 2005 -- Present¬
• Digital Services Engineer (IT) for a Top-ranked US teleradiology provider; providing digital radiology services 24/7/365, anywhere in the US, with client base of nearly 500 hospitals and clinics. Also recently ranked in Dallas Business Journal as one of 100 Fastest Growing Private Companies. • Managed nearly 500 VPN connections including facility, remote, and single-client links. • Demonstrated knowledge of systems architecture, installation, and maintenance; facilitating all aspects of network, hardware, and software while supporting multi-platform and diverse LAN/WAN environments for the transmission of DICOM images using applications such as BRIT, WINRAD, and EMED. • Assisted in deployment of infrastructure's scaling, redundancy, and disaster recovery to parallel 3 year exponential growth while maintaining 99.99% availability. Decreased response and resolution time by initiating fully “lights out” methodology. • Supervised and mentored level 1 support to support multi-platform and diverse LAN/WAN environments for the transmission of DICOM images using applications such as BRIT, WINRAD, EFilm and EMED. • Level 2 point of contact for all network and systems issues including client-side enterprise class security devices and software.
Senior Operations Engineer Electronic Data Services Plano, TX. Dec.96 -- Sept. 2005
Worked in a 24/7 high availability environment supporting Fortune 500 companies. • Event management, coordination of customer outages, and project requests. • Daily monitoring of high visibility client equipment and sites. • Troubleshooting and resolution of customer outages. • Proactive troubleshooting and problem resolution. • Handle and coordinate resolution of customer-raised issues.
M1 Abrams Tank Gunner/Retention NCO Texas Army National Guard, Stephenville Texas July 1991 -- July 2000
• Responsible for Operating the gunnery system on an M1 Abrams Battle Tank. This duty also includes the maintenance and crew repairs of a world class battle tank valued at 1.6 million dollars. Mental and physical stamina, attention to detail, and adherence to standard operating procedures are a requirement of this position.
Education:
DeVry Institute of Technology, Irving Texas Major: Electrical Engineering Minor: Computer Science Comments: Followed the engineering curriculum which included Mathematics, Communications, and Computer Programming. Skills learned include Pascal programming, PC hardware configuration, and PC software.
Clyde High School, Clyde Texas Comments: Concentrated studies in Mathematics, Physics, Computer Science and Typing. lettered in Basketball and Track.
U.S. Army Leadership Development School, Camp Ball Louisiana Primary Leadership Development Course Comments: Course teaches the soldier to properly use professional ethics in communication, personnel supervision, teaching and counseling. It emphasizes development of cognitive decision making, planning, and technology management.
Certifications
See above
CONTACT DETAILS
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