OBJECTIVE: Network/System Administrator, Tech Support, Field Service
EXPERIENCE: 20 years in many facets of Information Technology.
10/06 -- present. Mann's Jewelers and Carestream Health, Rochester NY. System Administrator -- Maintain windows 2003 servers, MySQL database, barcode scanners, XP clients, arcserve backup, setup WSUS (windows server update service), disk quotas, Active Directory group policies, exchange migration from pop mail, build PCs, plan server upgrades, setup assest management server, snmp server monitoring.
8/05 -- 6/06. Terphane Inc. Bloomfield NY. System Administrator. · Plan, budget and purchase new workstations, software and hardware. · Install, upgrade and maintain windows 2000 and XP workstations, NT4, 2000 and 2003 servers. Migrate applications and file/print from NT4 domain to active directory. · Plan, purchase and install new backup infrastructure -- Arcserve 11.5, SCSI tape drive. Daily operation of backups and restores. · Implement transition to new EMS system. Write VBscripts to install progress database client and ems application. · Symbol barcode scanner operational workaround during software transition. · Deploy 2000 and XP workstations with Office, Antivirus, Asset Management, OS updates. · Maintain SQL and SQLbase database and clients for payroll and manufacturing applications. · Recommend hardware and software solutions to top level management, such as cellphone remote email, VPN setups, multifunction printer/scanners, barcode scanners, exchange server upgrades, etc. · Maintain telephone and voice mail systems. Exchange 5.5 server and outlook clients. · Expanded wireless network including factory workstations.
9/03 -- 3/05. Asher Group, Rochester NY. System Administrator · Evaluated, recommended, installed and supported new software and hardware solutions. Presented plans and budgets for new infrastructure to managers, then deployed solutions. · Maintained 10 workstations and 13 servers. Kept 6 year old computers working with scrounged obsolete spare parts. · Installed, upgraded and patched Server operating systems. windows 2000, NT, Mandrake linux 8 and 9. · Designed and implemented disaster recovery and anti virus solution. Veritas backup exec 8 and Computer Associates eTrust. Scripted backups of Oracle database and scheduled with cron. Archive backups to DVD. · Selected, purchased and installed new router at remote co-location site and reconfigured to save cost of additional T1 to office by using Internet connection at our ISP with a dedicated line to office. reconfigured domain registrars with new DNS address. · Monitored servers with Big Brother to automatically email and page me after hours. Installed Big Brother on new servers as required. · Posted news, video clips and job postings on company web site with HTML editors and MySQL database. Managed domain names with several providers. · Migrated from outlook email to mozilla thunderbird to reduce spam and Microsoft dependency. Managed spamassasin on mail server. · Designed staffing and recruiting database in MS access. Tracked job applicants and their skills, and open positions. · ACT! Contact management -- customized reports, recovered from database corruptions, imported/exported data to/from other applications. · Implemented customer email list program to notify customers of new products and other announcements.
3/02 - 9/03 Supernova Networking Systems and Scott Systems, Rochester NY. Consulting, Network Administration, client support. Migration from domain to active directory, windows scripting, server backups.
9/93 - 3/02 Xerox Corporation, Rochester, NY. Held three different contract positions: LAN Administrator, Infrastructure Specialist and Application Server Support. Installed, repaired, upgraded and supported servers in a worldwide, enterprise network operations center. Responsibilities and achievements included:
· Member of a team that consolidated and managed NT, 2000 and Novell servers and applications including CA Unicenter TNG, Arcserve, SQL, IIS and Citrix Metaframe.
· Installed, repaired and upgraded Compaq, HP and Dell servers including RAID arrays and clusters.
· Evaluated and configured software for installation to servers and clients for support by System Analysts (SAs).
· Mentored and supported desktop support SAs, including designing and maintaining web pages and knowledge base. Tier 3 support for client server applications.
· Installed and maintained backup software for Novell servers and NT and 9x workstations.
· Team leader and subject matter expert for McAfee antivirus for clients and servers.
· Engineered and deployed automatic installation and update procedures. Deployed server security remediation and managed OS patch updates.
· Setup Outlook and Exchange email clients. Migrated from MSMail. Administered DHCP, Exchange and backup servers.
· Configured workstations for multiple protocols (IPX, XNS, TCP/IP) and worldwide deployment of a standard desktop and laptop disk image.
11/92 -- 9/93 Eastman Kodak/DATAMAX. Tech Support. Rochester NY. Health Sciences Division. Supported Macs and PS/2s networked to mainframe and AS/400 with 5250 boards, NetWare for SAA, RUMBA, MacMainframe, IBM token ring. Supported over 200 users with technical software and hardware issues.
01/90 - 11/92 Bausch & Lomb, International Division. PC/LAN Support Specialist. Rochester NY. NetWare 3.11 administration. Installed and serviced 10BaseT network, file servers and workstations. Designed and installed new LAN expansion. Maintained X.25 WAN. Evaluated software and hardware and implemented networked solutions. Installed, configured and supported PC hardware and software - Compaq, IBM, Macintosh, HP printers, Lotus, Windows, Word, ccMail. Supported over 150 users.
4/86 - 11/89 Creative Management Systems, Inc. Technical Support Specialist. Toms River, NJ. Installed, serviced and supported IBM System/36 minicomputers and PCs for cable television billing systems. 50% U.S. travel. Used data analyzers to interface existing client's systems such as DEC and HP. Installed IBM networks with modems and remote controllers. Diagnosed and repaired IBM PCs and 5364 minicomputers. Provided comprehensive technical support and operator training.
EDUCATION:
11/05 -- 2/07 - Monroe Community College. Microsoft Certified System Engineer (MCSE) program
5/98 - Productivity Point International, Rochester, NY. Microsoft Exchange Developer Series - Overview of Collaboration Development
5/97 - IKON Office Solutions / LSI Networks and Training, Rochester, NY. Core Technologies of Microsoft Exchange Server
8/97 - Logical Operations / Ziff Davis Education, Rochester, NY. Supporting Microsoft Windows NT
4/91 - 12/93 - Logical Operations and Drake Testing, Rochester, NY. Certified NetWare Engineer, CNE. 3.x and 4.x (updated 6/95)
9/90 - 7/93 - Monroe Community College, Rochester, NY. Computer Technology
10/88 - American Institute Datacomm Group, Rochester, NY "Hands-On Troubleshooting Data Communications Networks"
TECHNICAL SKILLS:
Hardware: CD servers | Page scanners | HP Laser printers and scanners | Netopia routers | 10BaseT concentrators | Premise Distribution System | Twinax, coax and TP cabling | Removable drives | CD/DVD writers | PDAs | Firewalls | wireless networking | IBM, Dell, Gateway, HP, COMPAQ - servers, PCs, RAID arrays |
Software: Windows | DOS | BASIC | Outlook | Exchange | Novell NetWare | 68XX Assembly McAfee VirusScan | Netshield | MS Office | Frontpage | Pagemill | NetObjects Fusion | CA eTrust Antivirus | Visual Source Safe | Big Brother | Spamassasin | Veritas Backup Exec | ACT! | MySQL | Mandrake Linux 9 | Arcserve | Unicenter | IIS | Citrix | Arcserve |
other tech skills: video digitizing and non-linear digital editing to DVD mpeg and avi, Adobe Premiere, Final Cut Pro | wireless video and webcam setup | packet radio - AX.25 and TCP/IP, real time GPS mapping | satellite and spacecraft tracking, telemetry reception and analysis | Voice Over IP on two way radio -- setup first VHF system in Rochester
REFERENCES: Available on request
Certifications
cne, mcp
CONTACT DETAILS
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