Hybrid Techie/Business Analyst Resume

Title
Hybrid Techie/Business Analyst

Primary Skills
ASP.NET, XML, Web Services, HTML, C#, EDI, SQL, Project Management, Technical Support

Location
US-NC-Raleigh (will consider relocating)

Posted
Aug-20-09

Florence Muganda
3905 Julie Court Apt # 02 3B Raleigh NC 27613, C:915-525-3302 fmuganda@gmail.com

OBJECTIVE
To work as a Business Analyst, where a proven ability to build diverse and effective work relationships facilitates requirements gathering and problem solving, translating to efficient, quality products for physicians and providers.

SUMMARY
•Project Lead/Technical Liaison, led a cross functional team of University of Texas at El Paso (UTEP) and El Paso Community College (EPCC) staff to share student data through EDI and ASP.NET applications.
•Used Listservs for SunGard Higher Education to find product enhancements and emerging technologies.
•Hybrid Techie with ability to wear multiple hats, troubleshooting project issues, training end users, configuring servers and installing 3r party applications to meet project goals and objectives.


ACCOMPLISHMENTS
Cost Reduction
•Recommended modification to SCT Banner Student SIS to produce state assessment on EDI transcripts. Eliminated need to send corresponding paper transcripts to Trading Partners to show state assessment.
•Advised Academic Services to adopt Texas Common Application (TCA) for Admissions and Scholarships applications. Reduced application production time by 90% as well as need for application updates.
•Provided specs for oracle views used in ASP.NET web applications. Minimized turnaround time for receiving views from Programming Team.


Process Improvement
•Facilitated meetings with cross functional teams of staff members from two local Higher Education Institutions to improve student services through EDI academic document exchange. Led to better services for students.
•Researched and presented alternatives to prepare academic departments to use a major modification to SIS. Eased end user fears, promoted ideas for new process flows.
•Identified options to restructure the University's academic business processes to incorporate EDI exchange of academic documents. Reduced academic record processing time by 30%.


Requirements/Specifications
•Drafted requirements and functional specifications for online Check Status tools (ASP.NET) for UTEP and EPCC students or those concurrently enrolled, to be accessible from the UTEP/EPCC Transfer Website.
•Worked with a diverse team at UTEP and SunGard SCT to define requirements to add a new module to our Student Information System (SIS), later severed as Subject Matter Expert regarding for the implementation.
•Utilized vendor user guides pull specifications for new SunGard SCT Banner forms, tables, and institutional reporting processes as part of new modification to SIS. Uploaded department specific to a project folder.

WORK HISTORY
Software Engineer, Rockwell Collins, October 2007- February 2009
Web Editor, University of Texas at El Paso, July 2004 - September 2007
Systems Analyst, University of Texas at El Paso, August 2003 - May 2004

EDUCATION
MS, Computer Science, University of Texas at El Paso, TX
BS, Electrical Engineering, University of Texas at El Paso, TX

TECHNOLOGY
Database & Operating Systems:MS Access, Oracle, SQL Server, Windows 2003, UNIX/LINUX
Programming:C#, HTML, Web Services, XML, ASP.NET, SQL, EDI
Applications:MS Word/Excel/Power Point/Project/Visio, Clearcase, Clearquest, DOORS

Certifications
See above


You must be logged in and have a current resume access subscription. Login or Register »

Resumes in Raleigh , NC | Resumes in North Carolina

View other Hybrid Techie/Business Analyst resumes