Obtain a position with a progressive company where I can leverage my technical training with my leadership and management skills to make a positive contribution to the organization. Preparation and accountability are paramount to success in an organization, and my background has equipped me to join a successful team and build on it.
LAN/WAN IP PBX Avaya PBX Cabling Firewalls DNS/DHCP
Skills Experience Total Years Last Used ------ ---------- ----------- --------- 25N MOS Nodal Network Operator/Maintainer -US Army Intermediate 1 Present
Current rank: E-3 Secret Security Clearance -- US Dept. of Defense Company Student 1st Sergeant; Basic Training Soldier Leader Of The Cycle Distinguished Honor Graduate (96 Course average, 100 percent on final exam) Military Entrance Aptitude Test (ASVAB), Scored 97 out of 99
August 2011 to April 2012 US Army Signal Center Ft. Gordon, GA Network Operator/Maintainer
-Served as operating system expert, providing technical support for entire organization. -Advocated for end-users to perform testing and problem analysis for server, desktop, and IT infrastructure work. -Performed Web security activities and participated in security planning. -Administered in-house and telecommuters phone system, network, Internet, e-mail and web site connectivity. -Ensured network, system and data availability and integrity through preventative maintenance and upgrades. December 2010 to Current NC National Guard Charlotte, NC Network Operator/Maintainer
-Troubleshooted electrical and mechanical defects -Accurately read blueprints and repair manuals to identify mechanical problems and fix them. -Communicated operational issues and changes to supervisor on regular basis. -Provided equipment installations for the WIN-T network (Routers, Switches, Modems, COMSEC, PBX, Cisco CallManager) -Performed preventative maintenance on nodal assemblages -Maintained compliance with Army standards to perform all activities. January 2010 to December 2010 Convergys Charlotte, NC OnStar Advisor
Advise OnStar subscribers on various benefits to OnStar service. Evaluate subscriber needs, diagnose possible options and execute best solution for each situation.
Education and Training
2012 LandWarNet University Ft.Gordon, GA 25N MOS Network Operator/Maintainer