Resume of ICT Management Consultant

Title
ICT Management Consultant

Primary Skills
Strategic Planning & Consulting

Location
US-WA-Mercer Island (will consider relocating)

Posted
Mar-08-08


Mission:

Assist organizations with applying and managing ICT operations towards excellence in a senior-level management or consultant capacity.

Current Employment Position:

President, Founder & Principle ICT Management Consultant (2002- Present) -- Quiputec Incorporated, Kirkland, WA.

Past Employment Positions:

Principle ICT Management Consultant (2002 Firm Folded) -- Select Group, Mercer Island, WA
Senior ICT Management Consultant ('99-'02) -- Analysts International Corporation, Bellevue, WA
Senior Project Manager ('98-'99 Firm Folded) -- Upline Group, Bothell, WA
Manager, Network Projects Office & Internal ICT Operations ('96-'98 Firm Sold) -- SPRYNET (CompuServe/AOL), Bellevue, WA
Network Supervisor, Headquarters ('92-'96) -- McCaw Cellular Communications, Kirkland, WA

(Will Provide Previous Experience When Requested)

Areas of Practice:

o ICT Infrastructure Improvement (i.e. Physical Network, Network Services, File & Print Sharing, Network Databases, Network Applications, Collaboration Services, Network Workstations, PBX & Related Services, Facilities, ICT Mgt. Systems);
o ICT Service Management & Support (ICT-Based Management Practices);
o ICT Security & Safety;
o ICT Disaster Resiliency Planning (i.e. Emergency Management, Mitigation, Preparedness, Response, Recovery, Business Continuity);
o ICT Due Diligence;
o ICT Quality Management Systems;
o ICT Security Management Systems;
o ICT Service Management Systems;
o ICT Operations Audits, Assessments & Management;
o Vulnerability & Risk Assessment & Analysis.

Education:

Pacific Lutheran University, Tacoma, Washington
BBA: Bachelors of Business Administration -- Management Information Systems (1988);
BA: Computer Science -- Programming (1989);
BA: English -- Writing (1989).

Professional Certifications & Training:

QMS-LA -- ISO 9001:2000 Quality Management System (QMS) Lead Auditor -- RABQSA International
ISMS-LA -- ISO 27001:2005 Information Security Management System (ISMS) Lead Auditor -- RABQSA
ITSMS-LA -- ISO 20000:2005 Information Technology Service Management System (ITSMS) Lead Auditor (Pending) -- RABQSA
CISA -- Certified Information System Auditor -- Information Systems Audit & Control Association and Foundation
GNSA -- GIAC Certified Network & Systems Auditor -- SANS Institute
PDS-EMP -- Professional Development Series Emergency Management Professional (ISP) -- FEMA/Emergency Management Inst.
CMC -- Certified Management Consultant -- Institute of Management Consultants
PRINCE2 Practitioner -- PRINCE2 Certified Project Manager -- Office of Government Commerce (OGC-UK)
MCNE -- Master Certified Network/Novell Engineer (NetWare 3.x, 4.x, 5.x, 6.x & OES) -- Novell
MCSE -- Microsoft Certified Systems Engineer (Windows NT 3.51, 4.x & 2000) -- Microsoft
MBCP -- Master Business Continuity Professional -- Disaster Recovery Institute International
QMS-A -- ISO 9000:1992 Quality Management Systems Auditor -- RABQSA

Professional Associations, Memberships & Interests:

Member of the Information Technology & Telecommunications Association (TCA)
Member of the Washington Software Alliance (WSA)
Member of the American Society for Quality (ASQ)
Member of the American National Standards Institute (ANSI)
Member of the International Organization for Standardization (ISO)
Member of the Project Management Institute (PMI);
Member of the Disaster Recovery Institute International (DRII)
Member of the Institute of Management Consultants (IMC)
Member of the Information Systems Audit & Control Association (ISACA)
Chairman of Elder Council of Pilgrim Lutheran Church -- Bellevue, WA
Member of the Holland Society of New York
Member of the Loyal Order of the Moose -- Lodge 1666 (Snoqualmie Valley, WA)
Member of the Fraternal Order of the Eagles -- Aerie 2681 (Kirkland, WA)
Member of the Veterans of Foreign Wars Men's Auxiliary -- Post 2995 (Redmond, WA)
Teaching Volunteer for Junior Achievement -- Puget Sound Region
Member of Pacific Lutheran University Men's Basketball ('83-84) & Baseball Teams ('84-'86)

Industry-Accepted Best Practices, Government Regulations & Manufacturer Guidelines Familiarity:

21 CFR Part 11, A-130, ASQ's RCAP, BOK, BS 8800, CA SB 1386, CAN-SPAM, CMMI, COBIT, COSO, EA 7/03, FEMA 426, FEMA 427, FEMA 429, FEMA 430, FEMA 452, FEMA 453, FEMA 455, FEMA 459, FISMA, GLBA, HAZUS, HIPAA, HSPD-12, I-Model, IEC 559, IEC 796, IEC 821, IEC 822, IEC 847, IEC 823, IEC 975, IEC TR 907, IEEE Guidelines, ISF, ISO/IEC 33, ISO/IEC 1539, ISO/IEC 2382, ISO/IEC 6951, ISO/IEC 7498, ISO/IEC 8072, ISO/IEC 8073, ISO/IEC 8208, ISO/IEC 8348, ISO/IEC 8473, ISO/IEC 8602, ISO/IEC 8878, ISO/IEC 8632, ISO/IEC 9001, ISO/IEC 9241, ISO/IEC 542, ISO/IEC 9899, ISO/IEC 9995, ISO/IEC 10006, ISO/IEC 10007, ISO/IEC 10012, ISO/IEC 10013, ISO/IEC 10015, ISO/IEC 10020, ISO/IEC 10032, ISO/IEC 10090, ISO/IEC 10149, ISO/IEC 10561, ISO/IEC 10589, ISO/IEC 10641, ISO/IEC 10857, ISO/IEC 10859, ISO/IEC 10861, ISO/IEC 11160, ISO/IEC 11458, ISO/IEC 11458, ISO/IEC 13213, ISO/IEC 13335, ISO/IEC 13406, ISO/IEC 13660, ISO/IEC 13961, ISO/IEC 14001, ISO/IEC 14575, ISO/IEC 14576, ISO/IEC 15205, ISO/IEC 15776, ISO/IEC 15802, ISO/IEC 17025, ISO/IEC 17799, ISO/IEC 19011, ISO/IEC 20000, ISO/IEC 23289, ISO/IEC 26905, ISO/IEC 26908, ISO/IEC 27001, ISO/IEC TR 8802, ISO/IEC TR 9577, ISO/IEC TR 10000 (Parts 1, 2 & 3), ISO/IEC TR 10176, ISO/IEC TR 10182, ISO/IEC TR 11802, ISO/IEC TR 13335, ISO/IEC TR 18044, ISO/IEC TR 26927, ITIL (ISO 20000), M_o_R (MoR), MOFS, NERC 1200, NFPA 1600, NIST 800 Pubs, NIST FIPS, OCTAVE, OHSAS 18001, OHSAS 18002, PCI-SIG, PCI-DSS, PMBOK, PRINCE2, SAS 70, SCAMPI, SEI Guidelines, Six Sigma, SOX, TL 9000, V-Model, and VISA-CISP.

Industry Experience:


o Academia (University & Secondary);
o Accounting;
o Application Hosting Services (ASP);
o Civil Engineering;
o Environmental Engineering;
o Financial (Banking & Investment);
o Food & Beverage Processing;
o Geo-Technical Services;
o Government;
o Hospitality;
o Internet Services (ISP);
o ICT Production Hosting Services;
o Non-Profit;
o Petroleum (Natural Gas & Oil);
o Seafood Industry;
o Software Development;
o Telecommunication Services;
o Wireless Communications.


Technical Skills:

Hardware: Cabling and communication mediums (66/110 cable blocks, Category/Level 5 Cabling, Coaxial, fiber optic, Laser, Microwave, Satellite, Wireless); 3Com (2000/3000/4000 LAN Switch Family, Hubs, Network Interface Cards); Apple (Apple II family, iMac, LISA, Macintosh, PowerMac, StarControllers, XServe, etc.); AT&T (Datakits, G3R PBX); Bay Networks/Synoptics/Nortel (Ethernet Switches, Hubs, PBX solutions); Checkpoint; Cisco (1000/1200/1700/2600/7000/7600/12000 Series Routers, Catalyst Ethernet Switches, PIX firewalls/VPNs); Compaq (AlphaServer, Itanium, PA-RISC, Proliant Server Family & accessories, workstation platforms); Cray; DEC (DECNet, VAX 11/750 and 11/780, VT320/420 terminals); Dell (workstations & servers); Ericsson (AXI series IP backbone routers, PBX switches); Falco; FDDI; Frame-relay; Hewlett Packard (8000/9000 series servers and workstations, JetDirect, laser printers, protocol analyzers, more); IBM (Blade servers, iSeries, pSeries, workstations); ISDN; Mitel (6500 series Unified Messaging, Express Messenger, SX Series PBX); Networks (Enterprise, LAN, MAN, WAN); Network General (Protocol Analyzers & Sniffers); NeXTStep (workstations & servers); PRIME (550 mainframe); Shiva (LAN Rover, NetModem, Web Accelerator); Silicon Graphics; Sun Microsystems (SPARC, UltraSPARC); Tandem; Telebit (NetBlazer Suite); Tellabs (Telephone Distribution, Transport Switching); Token Ring; VoiceLink; Vortex; Xyplex (LX series, IR series, terminal servers); Xylogics (terminal servers)

Software/Operating Systems/Protocols: 2nd C Docuwise; ACCPAC Faxserve; ACE SecurID; Adobe (Acrobat, Dimensions, Extreme, FrameMaker, FrameMaker Server, Graphic Server, Illustrator, InCopy, InDesign, Photoshop, Streamline); Advansys; AMDOCS; Attachmate (EXTRA, DATABridge, e-Vantage, FileXpress, INFOconnect, myEXTRA, Smart Connector); Baranof MailCheck; Biscom Faxcom; cc:Mail; CipherTrust IronMail; Cisco (IOS, CiscoWorks); Clipper; CompuSolve; CompuSven Email Shuttle; Computer Associates/Cheyenne (ArcServer, Brightstor, Unicenter); CompuThink; Concentrico; Consilient MX Solution; Corel (CorelDraw, Graphics, Photo-Paint, WordPerfect Office Suite); DBASE; DEC/HP/Compaq (ACMS, Compaq Asynchronous Manager, DECForms, Himalaya, HP-UX, Compaq Insight Manager, Non-stop Servernet, Openview, OpenVMS, Pathworks, Smart-Start, StorageWorks, Tru64-Unix, VAX VMS); Digital Research DOS; Excellan; GeCAD RAV Antivirus; GroupLink ContactWise; Gwava; Harvard Graphics; IBM (AIX, eServer, OS/2 Warp, SecureWay); Intellireach, Silicon Graphics IRIX; LANDesk (Novell, Intel, LANDesk Software); Legato (AlphaStor, NetWorker, RepliStor); LINUX (RedHat, FreeBSD); Lotus (1-2-3, Domino, Lotusphere, Notes); MacAfee (Firewall, PC Security Suite, Security Center, Viruscan); MeetingMaker; Metastorm e-Work; Microsoft (Access, Active Directory, DOS, Excel, Exchange, Internet Explorer, ISA Server, IIS Web Server, LanMan, MS Mail, NetMeeting, Office Professional Suite, Outlook, Powerpoint, Project, Publisher, RAS, Schedule+, Sharepoint Portal Server, Small Business Server, Systems Management Server, Visio, Visual FoxPro, Visual Source Safe, SQL Server, Windows (3.11, 3.12, NT Workstation 3.51/4.x/XP/ME/2000/Vista), Windows NT Server (3.x, 4.x & 2000)), NetManage (Chameleon, OnWeb, Rumba); MySQL; NetScape (Navigator, WebServer); NetTune; Nexic Palm Client; NeXT (NeXTMail, NeXTStep/OS); Norton/Symantec (Antivirus, Client Security, Deep Sight, Enterprise Firewall, Enterprise Security Manager, Event Manager, Gateway Security, Norton Firewall, Incident Manager, Internet Security 2003, Mail-Gear, ManHunt, ManTrap, NetRecon, PC Anywhere, Procomm, Utilities, VelociRaptor, Web Security); Novell (Account Manager, BorderManager, CaminoSoft, Cluster Services, Connection, ConsoleOne, Directory Services (NDS & eDS), DirXML, eGuide, exteNd, Groupwise, iChain, iFolder, LAN Workplace Pro, ManageWise, Modular Authentication Services, NetMail, NetWare (2.x, 3.x, 4.x, 5.x & 6.x), NetWare Flex/IP, Netware/IP, Netware NFS, NetWare Management System, Netware Web Server, Open Enterprise System, Nsure Resources, Nterprise Branch Office, Portal Services, ScheMax, Secure Access Suite, Secure Login, SFT III, Small Business Suite, Storage Services, SUSE, Telephony Services, UnixWare, ZENworks); Network Services (SMTP, NFS, NIS, NTP, etc.); OmniSuite; Oracle (Database Application Server); Paradox; PC Tools; PCXview; Protocols (TCP/IP, IPX/NetBIOS, IPX/SPX, SNA, EGRP, IGRP, AppleTalk, LocalTalk, 3270, FDDI, etc.); Radius; R:Base; Remedy; RoomFinder; Saros; SCO (OpenLinux, OpenServer, OpenUnix, Unix, UnixWare); SPRY Internet-In-A-Box; Sun (NetManager, ONE Directory, SunOS, Solaris); Syclo Information Manager Sync; Synoptics Optivity; Tivoli; Toffa SyncWise Pro; Topcall Unified Messaging; Tovaris; Utopia; Veritas (Cluster Server, Backup Exec, NetBackup, SANPoint); WRQ (Reflection, Verastream)

Advanced Languages: COBOL, CICS, FORTRAN, BASIC, PASCAL, ANSI C, C++, Perl, Shell, HTML, Java, Binary, Assembler, Expert Systems, Visual Basic, PHP and macro programming

Certifications
QMS-LA - ISO 9001:2000 Quality Management System (QMS) Lead Auditor - RABQSA International
ISMS-LA - ISO 27001:2005 Information Security Management System (ISMS) Lead Auditor - RABQSA
ITSMS-LA - ISO 20000:2005 Information Technology Service Management System (ITSMS) Lead Auditor (Pending) - RABQSA
CISA - Certified Information System Auditor - Information Systems Audit & Control Association and Foundation
GNSA - GIAC Certified Network & Systems Auditor - SANS Institute
PDS-EMP - Professional Development Series Emergency Management Professional (ISP) - FEMA/Emergency Management Inst.
CMC - Certified Management Consultant - Institute of Management Consultants
PRINCE2 Practitioner - PRINCE2 Certified Project Manager - Office of Government Commerce (OGC-UK)
MCNE - Master Certified Network/Novell Engineer (NetWare 3.x, 4.x, 5.x, 6.x & OES) - Novell
MCSE - Microsoft Certified Systems Engineer (Windows NT 3.51, 4.x & 2000) - Microsoft
MBCP - Master Business Continuity Professional - Disaster Recovery Institute International
QMS-A - ISO 9000:1992 Quality Management Systems Auditor - RABQSA


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