Information Technology Specialist Resume

Information Technology Specialist

Primary Skills
Windows 7, Cisco, General IT, Server2008,Help Desk

US-IA-Marshalltown (will consider relocating)



Career Overview

Self-directed and highly motivated IT specialist. Have put in several hours as an intern at the Iowa Veterans Home IT department. Currently working on my AAS with only a few classes left. Dedication to customer service and being very dependable is a strong focus of mine. Committed to providing the best quality assurance possible.


Computer applications

Technical help desk experience

CCNA Routing and Concepts

CCNA Network Fundamentals

Various operating systems

Strong collaborative skills

Excellent communication skills

Excellent problem solving skills

Team building/leadership

Fostering teamwork

Technical Skills

Skills Experience Total Years Last Used
------ ---------- ----------- ---------
Windows 7, Cisco, General IT, Server2008,Help Desk


Phi Theta Kappa - Honor Society

Intern at the Iowa Veterans Home

Successfully installed operating systems and applications for clients

Technical Support:
Conducted and Successfully ran tests on a Kronos system
Calibrated Tangents

Successfully installed QS-1 Pharmacy Program on multiple computers

Created a QS-1 Macro for the Nurse Unit Coordinators at Iowa Veterans Home

Upgraded RAM memory on multiple business computers

Troubleshooting and successfully repairing multiple client's computers

Work Experience

March 2002 to Current
Iowa Veterans Home Marshalltown, Iowa
Cook 1

Must be able to work under pressure and abide by the state health codes.

Must have good communication skills and be able to work alone or amongst others.

Being able to have a product ready by a deadline consistently.

Education and Training

2012 Marshalltown Community College Marshalltown, Iowa
AAS Computer Network Management

Honored by Phi Theta Kappa
Completion of CCNA Exploration: Routing Protocols and Concepts
Completion of CCNA Exploration: Network Fundamentals
Completion of Network Security Fundamentals
Completion of Hardware Basics
Completion of Systems and Applications
Completion of Server 2008 Network Infrastructure Configuration
Completion of MCTS Guide to Windows 7

See above


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