Objective: Seeking challenging position as an Analyst
Summary: Experienced Analyst and Project Coordinator with excellent communication and interpersonal skills and proven record in leadership, strategic thinking and productivity.
Technical Skills:
· Windows 2000/XP, MS suite of office products, Acrobat, Visio · Desktop Support for Windows OS · MS Project, MS Access, LiveLink, , Procuri, SQL, ClearCase · Unix; and knowledge of HTML, XML, and object oriented languages · Photoshop
Professional Experience:
Teksystems -- San Francisco, CA Visa International
QA Analyst, October 2006 -- December 31, 2007
· Provided support to vendors developing products, testing and approval process to obtain product approval. · Liaise with other internal departments, Regional staff and external vendors at all levels of the organization. · Managed contracts, license agreements for specifications and software, and provided support for all legal formalities required for the testing and approval process products. · Interfaced with vendors, internal staff and Legal department.
Nucleus Fast Fashion, Los Gatos, CA Office Manager, April 2006 -- October 2006
· Provide coordination of all communications, including preparation of documents, spreadsheets and presentations using Power Point, Excel and VISIO. · Help organize projects by setting up MS Office Project database. · Provide General Office support for billing, plans and specifications · Work with external vendors
Lucent Technologies/Octel Communications, Messaging, Sunnyvale and Milpitas, CA Product Engineer, Localization Lead, Language Development, 1994 -- September 2005
Successfully managed quality, on-time delivery of voice and speech products for Unified Messaging. Ensured language availability at several test sites worldwide, while defining and implementing processes to ensure high product quality and development efficiency
· Planned, budgeted, managed, and executed release of 30 languages per year for voice and unified messaging services and solutions. Implemented custom solutions for service providers. · Created and implemented processes for Speech Messaging, managed front end development and QA cycle, implemented tracking tools · Managed language contractor database of 30 language contractors, negotiated contracts with voice talents and recording studios Supported two major releases per year of next generation messaging solutions. Coordinated development, localization, test and release of foreign languages for wireless and wire line service providers to support WAP, SMS, TTS, WUI and TUI, for domestic and international markets. · Managed language contractors (30) locally, as well as recording studios and voice talents (55) worldwide · Planned, localized, and released mainstream and custom languages in adherence to software release cycles. · Wrote and implemented language development processes to improve development speed and tracking mechanisms. (Sentence Based Architecture for Messaging Prompts). Created glossaries and style-sheets to promote consistency and efficiency.
Centigram Communications Corporation, San Jose, CA Language Development Coordinator, 1989 -- November 1993
· Developed codes and managed foreign language voice projects. Negotiated contracts and hired translators and voice talents. · Provided PQA support · Responded to direct internal and external requests for customized applications to meet specific industry needs
Plessey Semiconductor, Scotts Valley, CA Independent Consultant, 1988-1989
· Mainframe support for preparation of system shutdown and transportation to new location focusing on integrity of system account information, software and hardware compatibilities with network at new site.
Sterling Software, NASA Ames Research Facility System Administrator, 1982 -- November 1987
· Mainframe and Unix desktop support. Providing support to 200+ scientists in Space Sciences division. · Database Administrator
Education:
1982 -- Behavioral Science, Administration of Justice, San Jose, CA
Certifications
See above
CONTACT DETAILS
You must be logged in and have a current resume access subscription. Login or Register »