Primary Skills
Worked with various ERP, CRM applications, and SQL based reporting tools in the Energy, Software, and Internet Sales.
Location
US-TX-Houston
Posted
Jun-04-07
RESUME DETAILS
EXPERIENCE SUMMARY I have over eight years of relevant IT experience working with various ERP, CRM applications, and SQL based reporting tools in the Energy, Software, and Internet Sales businesses. I have worked with Oracle, Access, MSSQL, and have the soft skills to handle any other GUI/PC delivered application. My IT experience is coupled with six years of communications in various mediums; written (technical manuals, periodicals), radio, computer based multimedia. My experience in management provides me with the unique ability to liaise between business units and management structures to deliver thoughtful information in required formats.
I have also been involved in various project implementations from start to finish and from various points in between. I am skilled at project planning; team management, task delegation, business requirements gathering, data testing, and training.
EXPERIENCE Management
* Metrics Development and Analysis * Product/Service development and implementation * Project Management and budgetary oversight * Process Development and management * Contract Negotiations/Analysis/Oversight * Regulatory Review and compliance * Labor Contract Compliance * Personnel Review/Training/Evaluation
Information Technology
* Data Analysis, Advanced Knowledge MS Applications (Excel, Access, Oracle and Word) * Excel Workbook development * Database development (Access, Oracle, MSSQL) * Report building (Access, Crystal Reports, FRX
Communications
* Copyediting * Writing (Training Manuals, Periodicals, Process Manuals) * Training Instruction * Technical Writing * Process documentation * Presentation
Finance/Accountancy
* Financial Reporting (Private and Public) * Budget Development & Variance reporting * Accounts Payable and Receivable * Projections * GJ Entry and Reconciliation * Treasury Analysis * Month/Quarter/Year end Close
EMPLOYERS * Business Analyst, [Deleted Temporarily], Houston, TX, 09/2006 - Present o Essential in constructing financial and reporting package to secure $15 million in equity financing o Develop metrics and employ analysis on the success, failure, and maintenance of business units and various initiatives o Develop financial models, projections and simple seasonality schedules for the resale of products o Develop new operations methods to turn around lagging business unit o Measure and assist in effectiveness of Search Engine Optimization efforts
* Business Consultant, En-OCC, Houston, TX, 12/2005 - 09/2006 o Operations Management Consulting - Assisted Small retailer in selecting Point of Sales software to manage sales and inventory as well as projections o Operations Management Consulting - Assisted Small Cleaning Service in redeploying their marketing strategy, and redevelop their pricing model o Content Development - Worked with Lobbying firm to develop content for their website and marketing collateral
* Implementation Consultant, Allegro Development, Dallas, TX, 05/2005 - 11/2005 o Implement and error check .NET based Energy and Utilities Enterprise software o Develop Crystal Reports using Crystal Reports 10 and 11 (Developing trade confirmations, Invoices and various revenue reports) o Use XML to handle data migration o Document workflow procedures o User training and support o Scope development and management o Use MSSQL to write stored procedures, build queries and test data o Business requirement gathering
* Assistant Property Management, Hines, Houston, TX 03/2004 - 04/2005 o Supervision of 600,000+ square feet of Grade A Commercial Real Estate o Management of a staff of over 40 personnel including training and evaluation o Building and maintaining tenant relationships with Fortune 10 companies o Preparation of $5.5 million budgets for facility and personnel and period variance reporting o Contract negotiations o Execution oversight of over $10 million per year worth of lease contracts o Construction Project Management (Budget, Contractor Oversight, Safety Compliance, RFP's, Contractor Selection, Permitting, ADA Compliance) o Develop Excel based budget and variance workbook o Develop Access database to handle transactions and develop projections o Community Outreach programming and leadership
* Accountant/Treasury Analyst, Counterforce USA, Houston, TX, 09/2002 - 03/2004 o Responsible for managing $30 million of annual revenue o Supervise team of Receivable, Payable and Collection Clerks o General Accounting, Reconciliation, Monthly Closing o Budget Analysis - Implementing budgeting procedures and departmental budget management o Financial Reporting (Balance Sheet and Income Statement) o Variance Reporting and projections o Payroll auditing using ADP o Cash Management ( and C$ exposure) o Managed Banking relationships (Lockboxes, Interest Accounts, and Payable accounts) o Develop Excel based workbooks for cash management o Assist in developing SOX accounting procedures
* Associate Teacher/Temporary Help, HISD/Southwest Airlines, Houston, TX, 08/1997 - 09/2002 o Substitute teaching o Union contract compliance o Software application support o Maintain overtime, shift trade, days off scheduling o Maintain FMLA, OJI, and other medical records
* Information Analyst, BMC Software, Houston, TX, 06/1997 - 04/2001 o Technical writing of user guides and manuals, system documentation and technical documents for various applications for global implementation o Business requirement gathering o Developed web-based documentation using HTML for guideline dissemination. o Research - review accounts to ascertain software needs o Functionally tested in-house Oracle data management application against user specification. o Responsible for test planning, test case generation, and test execution using various testing techniques including test automation, QA Testing, application implementation, application instruction o Programming - Access, PL SQL, Oracle, Visual Basic, HTML o Satisfactory completion of SAP and UNIX training o User support/help desk
SUCCESSES * Working with team of accountants to streamline financial reporting and budgetary process and reducing development time by 35% * Developing strategies to best utilize software products that decreased lags in productivity and reporting by an average of 60% * Responsible for designing and implementing cash management procedures, post acquisition, while lowering banking cost 25% and increasing job efficiencies by cutting task times by more than 50% * Reformed billing processes (billing, posting and crediting) from 4 day process to 2
SOFTWARE, SOFTWARE EXPERIENCE, and LANGUAGES
* Crystal Reports X, XI * Allegro 7.3 and 7.5 * MS Word * MS Excel * MS Access * MS Power Point * Adobe Illustrator CS2 * Adobe Photoshop CS2 * Great Plains * FRX * Oracle * Siebel * AIM * SQL (SQL Server/Toad) * XML * Omniture/SiteCatalyst * Vantive (Help Desk) * Kronos
I have the software experience that easily allows me to use multiple ERP and CRM software products. I understand the concepts employed to make the applications work and have used many different versions. This allows me to quickly learn specific products like JD Edwards, not just the functionality, but how the data is used.
EDUCATION * Bachelor of Business Administration, Finance, University of Houston, Houston, Texas, 2001 * Job-related workshops and seminars: Team Leader Skills, Project Management, Oral Presentation and Business Writing. Microsoft Office training and systems management
COMMUNITY SERVICE
* Houston Downtown Association * Habitat for Humanity
Certifications
See above
CONTACT DETAILS
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